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Nursing HomeMedicaid

Franklin Meadows

Strong Medicare quality ratings; families often praise warm, welcoming, and renovated environment. Still worth an in-person visit.

1285 W Jefferson St, Franklin, IN 46131114 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 64 Google reviews

5
4
3
2
1
Franklin Meadows Nursing Home in Franklin, IN — Street View
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What this means for your family

While Franklin Meadows has a dedicated activities team and a renovated, welcoming environment, the facility has a history of serious complaints regarding staff responsiveness and hygiene. We strongly recommend that you visit during off-hours or weekends to observe staffing levels firsthand and ask management specifically about their protocols for medication administration and call-light response times.

Google Reviews

Google Reviews

64 reviews on Google
Franklin Meadows receives highly polarized feedback, with some families praising a warm, family-like atmosphere and compassionate care, while others report severe concerns regarding neglect, hygiene, and staff responsiveness. While recent positive reviews highlight a renovated facility and dedicated staff, multiple critical reports describe instances of residents being left in soiled conditions, medication errors, and poor communication. Families should exercise caution and conduct a thorough, in-person tour to verify current standards of care.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean4.0Activities9.0Meds2.0MemoryN/AComms3.0Value2.0

Strengths

  • Warm, welcoming, and renovated environment
  • Compassionate and attentive nursing staff
  • Strong administrative support during admissions
  • Engaging activities and community events

Concerns

  • Inattentive staff and slow response to call lights (mentioned by 5 reviewers)
  • Poor hygiene and cleanliness standards (mentioned by 4 reviewers)
  • Medication management errors and negligence (mentioned by 3 reviewers)
  • Unresponsive or rude communication with families (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(2)'19(1)'22(9)'24(5)'26(14)

Distribution · 67 analyzed

5
46
4
2
3
2
2
3
1
14

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed Franklin Meadows has a very active social calendar; could you walk us through a typical day of activities and how you encourage residents to participate?
  • 2With a capacity of 114 residents, what specific protocols do you have in place to ensure that call lights are answered promptly and that residents receive timely assistance?
  • 3I see that you are very engaged with your online community by responding to most reviews; how do you use that family feedback to improve your daily operations and communication?
  • 4Could you explain your current process for medication management and the safeguards you have in place to ensure accuracy and safety for every resident?
  • 5We value a clean and comfortable environment; what is your daily housekeeping schedule, and how do you maintain those standards throughout the common areas and resident rooms?
  • 6Given the current staffing ratings, could you share how you are working to support your nursing team so they can remain attentive and responsive to the needs of our loved ones?

Personalized based on this facility's data


Key Review Excerpts

My mother has been a resident of Franklin Meadows since July, 2024, and even though she misses her own home, she is getting excellent care and loves the staff. They really do treat her like family!

Memory care family member · 2026★★★★★

My mom went for rehab after back surgery Oct 4th, 2022 she wasn’t cared for, no drinking water was offered, her call light went off for 24min because CNA was out smoking.

Rehab patient's family · 2022☆☆☆☆

The staff has been cleaning his behind with the same rags they was their bodies with!! Now my dad has e.coli and I'm just praying he survives this nightmare until we can get him to another facility.

Long-term resident's family · 2023☆☆☆☆
Source: 64 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.46hrs
61%
Registered nurses for medical care
Total Nursing
3.28hrs
80%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility56.8%
Worse than Avg
Here
56.8%
US
12.1%
IN
24.8%
Johnson
10.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility39.9%
Worse than Avg
Here
39.9%
US
19.5%
IN
23.5%
Johnson
25.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.3%
Better than Avg
Here
7.3%
US
15.3%
IN
13.0%
Johnson
17.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
15.5%
IN
13.6%
Johnson
14.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
14.4%
IN
11.4%
Johnson
16.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
93.4%
IN
93.6%
Johnson
92.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.6%
Better than Avg
Here
88.6%
US
79.8%
IN
79.0%
Johnson
78.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility77.2%
Worse than Avg
Here
77.2%
US
81.8%
IN
81.5%
Johnson
81.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
IN
1.3%
Johnson
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (7.6)
1 complaint-triggered

Franklin Meadows has recurring safety and operational concerns, with deficiencies primarily in fire safety systems, infection control policies, and resident rights protections. One family filed a complaint regarding failure to properly report suspected abuse or neglect. While all identified issues have correction plans in place, the facility shows a pattern of safety violations across multiple surveys, suggesting ongoing oversight challenges that families should discuss during visits.

Sep 16, 2025Routine
8
0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Dec 5, 2024Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Sep 30, 2024Routine
7
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Oct 30, 2023Routine
4
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0300Potential for harm · PatternCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Franklin Meadows

Organization Type

government

Chain Affiliation

Chain Name

American Senior Communities

Chain Size

91 facilities nationwide

Chain avg rating: 3.8/5 · Rank 46 of 91

Ownership & Management

Key personnel

Dice, MarkContracted Managing EmployeeStordy, DavidContracted Managing EmployeeVan Camp, StevenContracted Managing EmployeeHorn, BrendaOfficer / DirectorBabcock, PaulOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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