Fountainview Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 56 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- Above-median deficiencies (11 vs median 7)
Bottom 25% in NJ · Critically understaffed (RN) · $57,526 in fines · Abuse citation
What this means for your family
While Fountainview has a strong rehabilitation team that has helped many residents recover, the recent increase in reports regarding neglect and facility maintenance is concerning. We strongly advise families to tour the facility, specifically checking the cleanliness of the grounds and patient rooms, and to ask management directly about their current staffing ratios and incident follow-up procedures.
Google Reviews
Google Reviews
56 reviews on Google“Fountainview Care Center receives highly polarized feedback, with many families praising the facility for its attentive nursing staff and effective rehabilitation services. However, a significant number of reviewers report serious concerns regarding neglect, understaffing, cleanliness, and poor management practices. Prospective families should be aware of these conflicting experiences and conduct a thorough, in-person tour before making a decision.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Attentive and kind nursing staff
- Clean and well-maintained facility
- Responsive administrative leadership
Concerns
- Understaffing leading to slow response times (mentioned by 3 reviewers)
- Poor facility cleanliness and hygiene (garbage, pests) (mentioned by 3 reviewers)
- Neglectful medical care and lack of follow-up on injuries (mentioned by 3 reviewers)
- Aggressive admission practices despite inability to meet needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I've heard wonderful things about the physical and occupational therapy programs here; could you tell me more about how those are integrated into a resident's daily routine?
- 2With the administrative leadership being so responsive to feedback, what is the best way for our family to communicate any concerns regarding daily care or hygiene?
- 3How does the nursing team ensure that medication management and follow-up on minor injuries are handled consistently throughout every shift?
- 4What steps are being taken to improve the dining experience and food variety for the residents?
- 5How does the facility manage staffing during late-night or weekend hours to ensure call bells are answered promptly?
- 6Could you describe the typical daily schedule and what kind of social activities are available to keep residents engaged?
Personalized based on this facility's data
Key Review Excerpts
“My wife was in Fairview Rehabilitation for more than 3 months. I have no words to express our thanks and appreciation, to the nurses and their staff, they were very attentive and helpful to her care.”
“My family member has been at Fountainview since February 2025. Though some of the staff is helpful/friendly, the medical care has been neglectful. He has not received oxygen as needed, there is cigarette odor present in the room, the room has been infested with ants several times.”
“If you want to get a real feel for this place, park in the spots behind the building. You will see garbage strewn about everywhere - it is absolutely disgusting and they should be embarrassed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fountainview Care Center has significant concerns with multiple families filing complaints that triggered federal investigations revealing serious issues with resident protection from abuse and neglect, medication management, and resident rights violations. The facility shows a troubling pattern with abuse prevention deficiencies appearing repeatedly, including failures to properly respond to alleged violations and protect residents from restraints. While most issues have correction dates, the recurring nature of complaints and recent violations in 2025 suggest ongoing quality concerns families should carefully evaluate.
Jun 19, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Mar 6, 2025Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 6, 2025Routine6
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 30, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 24, 2023Routine14
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Mar 9, 2021Routine1
Smoke Deficiencies
Provide properly protected cooking facilities.
Federal Penalties
Fine
Mar 6, 2025
$26,685
Fine
Oct 30, 2023
$4,545
Fine
Oct 23, 2023
$4,235
Fine
Oct 17, 2023
$3,882
Fine
Oct 10, 2023
$3,496
Fine
Oct 2, 2023
$3,147
Fine
Sep 25, 2023
$2,797
Fine
Sep 18, 2023
$2,447
Fine
Sep 11, 2023
$2,098
Fine
Aug 21, 2023
$4,194
Ownership & Operations
Who Operates This Facility
Fountainview Care Center
for profit
Ownership & Management
Owners
Gottlieb, Hershel
Owner
Halpert, Naomi
Owner
Schachter, Arthur
Owner
Schachter, Benzion
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit fountainviewcarecenter.com
Medicare data downloads
Original nursing home datasets
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