Nursing HomeMedicaid Medicare 5-star

Concord Healthcare & Rehabilitation Center

Strong Medicare quality ratings; public reviewers often praise attentive, professional nursing and therapy staff. Still worth an in-person visit.

963 Ocean Ave, Lakewood · Lakewood, NJ 08701|120 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.8/5

based on 149 Google reviews

(732) 367-7444 Directions Website

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What this means for your family

Concord Healthcare & Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: attentive, professional nursing and therapy staff and clean, well-maintained facility. Review the component ratings and current source records before deciding.

Google Reviews

153 public Google reviews available

Concord Healthcare & Rehabilitation Center is widely praised for its attentive, professional nursing staff and effective rehabilitation therapy programs that have helped many residents regain mobility. Families frequently highlight the facility's cleanliness and the helpfulness of the administrative team in navigating admissions and care transitions. While the vast majority of feedback is highly positive, a small minority of reviewers have raised concerns regarding dementia care expertise, occasional lapses in laundry management, and professional communication from specific management staff.

Quality Themes

Tap a score for details

Strengths

Attentive, professional nursing and therapy staff
Clean, well-maintained facility
Helpful and responsive administrative team
Effective post-surgery rehabilitation programs

Concerns

Inadequate care or knowledge regarding dementia patients (mentioned by 2 reviewers)
Missing or mismatched personal clothing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 153 analyzed

136

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed your team is very active in responding to feedback online; how do you incorporate that family input into your daily operations?
2Given that your rehabilitation programs are highly regarded, how do you ensure that same level of specialized attention is applied to residents requiring memory care?
3What specific protocols or staff training programs do you have in place to support residents living with dementia?
4We understand that keeping track of personal belongings can be a challenge in a facility of 120 residents; what systems do you use to ensure clothing and personal items are managed and returned properly?
5How does your nursing team coordinate with local hospitals or emergency services if a resident experiences an urgent medical change during the night?
6With your strong focus on post-surgery recovery, what does a typical day look like for a resident balancing therapy sessions with social activities and downtime?

Personalized based on this facility's data

Key Review Excerpts

“The Nursing staff the PT's the OT's and the rest of the staff all share the common mantra of displaying utmost comp”

Rehab patient · 2026★★★★★

“The nurses and aides always acted like you are a bother when asking questions or for updates on the patient’s progress.”

Memory care family member · 2025★☆☆☆☆

“My husband Bob has been here for 18 months. When we arrived he could not talk or feed himself after a severe stroke! It was unbelievable after a few months, he was talking and feeding himself.”

Long-term resident's family · 2024★★★★★

Source: 153 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.61hrs

81%

Registered nurses for medical care

Total Nursing

3.61hrs

88%

All nurses + aides combined

Staff Turnover

30%

Lower is better (< 30% = good)

RN Turnover

31%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility27.3%

Worse than Avg

Here

27.3%

19.0%

15.6%

Ocean

18.2%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.4%

Better than Avg

Here

99.4%

93.5%

93.0%

Ocean

89.0%

Residents needing more daily help over time

↓ Lower is better

This Facility4.3%

Better than Avg

Here

4.3%

13.9%

8.7%

Ocean

8.2%

Residents whose walking got worse

↓ Lower is better

This Facility6.5%

Better than Avg

Here

6.5%

14.1%

8.2%

Ocean

7.5%

Residents on antipsychotic medication

↓ Lower is better

This Facility8.3%

Better than Avg

Here

8.3%

15.4%

12.7%

Ocean

11.2%

Residents with depression symptoms

↓ Lower is better

This Facility6.7%

Better than Avg

Here

6.7%

12.8%

12.1%

Ocean

11.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.4%

Better than Avg

Here

98.4%

82.0%

79.0%

Ocean

69.7%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility97.7%

Better than Avg

Here

97.7%

79.8%

80.1%

Ocean

75.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.9%

Better than Avg

Here

0.9%

1.6%

1.2%

Ocean

1.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

13findings in history

Latest survey: 5 · near NJ avg (8.5)

Concord Healthcare shows a pattern of fire safety and dietary service deficiencies across multiple surveys, with recurring issues in building safety systems and food preparation. All 10 deficiencies have been corrected by the facility, though problems with fire alarms, emergency exits, and nutrition services have appeared in different surveys over the past three years, suggesting these areas may need ongoing attention.

Apr 10, 2026Routine6 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Dec 20, 2024Routine2 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0342Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Nov 3, 2023Routine5 findings

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Concord Healthcare & Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Colev Gestetner

Chain Size

7 facilities nationwide

Chain avg rating: 3.9/5 · Rank 4 of 7

Ownership & Management

Owners

Gestetner, Colev

Owner

45%

Grossman, Eliezer

Owner

55%

Key personnel

Blumenkrantz, TuvyaW-2 Managing EmployeeGestetner, ColevW-2 Managing EmployeeKramer, YehudahW-2 Managing Employee

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(732) 367-7444

concordhc.com

963 Ocean Ave

Lakewood, NJ 08701

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

149 reviews from families & visitors

Official Website

Visit concordhc.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.