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Nursing HomeMedicaid Investigative

Atlantic Coast Rehab & Health

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

485 River Ave, Lakewood · Lakewood, NJ 08701160 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 287 Google reviews

5
4
3
2
1
Atlantic Coast Rehab & Health Nursing Home in Lakewood, NJ — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (10 vs median 7)

Bottom 25% in NJ · Critically understaffed (RN) · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

While the facility is widely praised for its dietary program and social services, the recent emergence of reports regarding weekend understaffing and neglect is concerning. We strongly recommend visiting during a weekend or evening shift to observe staffing levels firsthand and asking management directly about their weekend nurse-to-patient ratios.

Google Reviews

Google Reviews

287 reviews on Google
Atlantic Coast Rehab & Health receives overwhelming praise for its dietary department, particularly under the leadership of Erin O'Connell, and its social services team. While the vast majority of reviews are highly positive, citing cleanliness and attentive staff, there are critical reports of severe understaffing, neglect, and administrative issues. Families should be aware of the stark contrast between the glowing praise for specific departments and the serious allegations of poor care during off-hours.

Quality Themes

Tap a score for details
Food10.0Staff8.0Clean9.0Activities8.0Meds5.0MemoryN/AComms7.0Value8.0

Strengths

  • Exceptional dietary and food services
  • Responsive and compassionate social services team
  • Clean and well-maintained facility
  • Attentive nursing and therapy staff

Concerns

  • Severe understaffing, particularly on weekends (mentioned by 2 reviewers)
  • Neglectful care and lack of basic needs (water/meals) (mentioned by 2 reviewers)
  • Administrative issues and poor management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.62024(13)4.92025(184)4.12026(10)

Distribution · 207 analyzed

5
195
4
7
3
0
2
0
1
5
135 reviews posted between Sep 7, 2025Sep 20, 2025 · 134 were 5-star
82 reviews posted between Sep 14, 2025Sep 20, 2025 · 81 were 5-star
13 reviews posted between Sep 22, 2025Sep 25, 2025 · 13 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that the facility is very responsive to online feedback; how does that same level of communication translate to keeping families updated on their loved one's daily care?
  • 2Given the facility's size of 160 residents, what specific steps are taken to ensure consistent attention and hydration support, especially during weekend shifts?
  • 3With the current staffing levels, how does the nursing team prioritize care needs to ensure that basic daily requirements are met for every resident?
  • 4I see the facility has a strong reputation for its dietary services; could you walk us through how meal times are managed to ensure residents who need extra assistance receive it?
  • 5What is your protocol for handling medical emergencies or sudden changes in a resident's health status during off-peak hours?
  • 6What kind of daily activities or social engagement programs are currently in place to help residents stay active and connected within the community?

Personalized based on this facility's data


Key Review Excerpts

I have to say that after 30 plus years working in nursing facilities..that by far was the best chcken franchise I ever had. Koodoos to the dietary dept ..

Visitor/Friend · 2025★★★★★

The care he received at Atlantic Coast was fantastic! The staff was so nice and compassionate. The kitchen and dietary staff were able to provide a well balanced diabetic meal that he loved!

Sibling of resident · 2025★★★★★

The staff is highly professional, courteous, goes out of their way to accommodate, highly skilled and work exceptionally well as a team.

Child of resident · 2024★★★★★
Source: 287 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
54%
Registered nurses for medical care
Total Nursing
3.13hrs
76%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
47%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
1/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility69.1%
Worse than Avg
Here
69.1%
US
93.4%
NJ
93.0%
Ocean
90.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.6%
Better than Avg
Here
4.6%
US
14.4%
NJ
9.2%
Ocean
8.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
15.3%
NJ
9.1%
Ocean
8.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.0%
Better than Avg
Here
4.0%
US
12.1%
NJ
11.7%
Ocean
11.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility18.1%
Better than Avg
Here
18.1%
US
19.5%
NJ
18.9%
Ocean
22.9%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility7.1%
Worse than Avg
Here
7.1%
US
5.3%
NJ
4.6%
Ocean
4.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility44.1%
Worse than Avg
Here
44.1%
US
81.8%
NJ
78.7%
Ocean
71.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility63.9%
Worse than Avg
Here
63.9%
US
79.7%
NJ
80.1%
Ocean
76.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
NJ
1.2%
Ocean
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
1penalties
Above state avg (8.5)
2 complaint-triggered

This facility shows persistent problems across multiple areas, with 26 deficiencies spanning fire safety, medication management, and infection control. The same issues recur across all three surveys from 2020 to 2025, including repeated violations in fire safety systems, pharmacy services, and infection prevention protocols. While the facility reports correcting deficiencies, the pattern of recurring identical violations in critical safety areas suggests systemic challenges that families should carefully consider.

Mar 11, 2026Complaint
2
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 14, 2025Routine
12
0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 11, 2023Routine
12
0222Potential for harm · Widespread

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0582Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Dec 11, 2020Routine
2
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Mar 11, 2026

$87,912

Ownership & Operations

Who Operates This Facility

Owner / Operator

Atlantic Coast Rehab & Health

Organization Type

for profit

Chain Affiliation

Chain Name

Ocean Healthcare

Chain Size

11 facilities nationwide

Chain avg rating: 2.8/5 · Rank 8 of 11

Ownership & Management

Key personnel

Goldstein, YochananW-2 Managing EmployeeMaierovits, AvrohomW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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