Fountain View Subacute and Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 41 Google reviews

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What this means for your family
While the nursing and CNA staff are frequently described as compassionate and 'angels,' there are alarming reports of medical mismanagement and delayed responses to infections. If you choose this facility, closely monitor medical communications and ensure that any changes in a loved one's condition are addressed immediately by the clinical team.
Google Reviews
Google Reviews
41 reviews on Google“Families may find comfort in the compassionate nursing and CNA staff who are frequently praised for their kindness during end-of-life care and rehabilitation. However, there are serious allegations regarding medical neglect, specifically concerning infection management and delayed responses to medical emergencies. While some residents find the facility clean and professional, others have reported significant issues with administrative transparency and facility cleanliness.”
Quality Themes
Strengths
- Compassionate nursing and CNA staff
- Effective physical therapy services
- Clean and odor-free environment in certain wings
- Supportive social work services
Concerns
- Medical neglect and delayed emergency response (mentioned by 2 reviewers)
- Unprofessional or rude administrative/management staff (mentioned by 3 reviewers)
- Inconsistent facility cleanliness and hygiene (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing and CNA staff; how do you foster that culture of care among your team?
- 2Could you walk us through the specific protocols in place to ensure medical emergencies are responded to immediately and effectively?
- 3What steps is the facility currently taking to address recent inspection findings and improve overall cleanliness in the resident wings?
- 4How would you describe the communication style of your management team when interacting with families regarding care plans?
- 5What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
- 6How does the physical therapy team work alongside the nursing staff to help residents maintain their mobility and strength?
Personalized based on this facility's data
Key Review Excerpts
“I met true angels like Kenberly and Lisa who shared a piece of their own hearts caring for a man they barely met. Together we all cried and let him know he wasn’t alone.”
“Fountain view is really Not a good place to go to. Yes it seems near by but my brother went there and kept on getting infections and sent in and out the the hospital.”
“I've been here almost a year and ready to finally go home after being upon away from home fo... The staff here are way beyond amazing.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has accumulated 98 deficiencies across 20 surveys, with many issues triggered by family complaints. Problems consistently recur in care planning, medication management, and infection control. Recent serious concerns include abuse protection failures and medication errors. While the facility reports correcting violations, the pattern of repeated deficiencies in core care areas, combined with numerous complaint-driven investigations, suggests ongoing quality and safety challenges that families should carefully evaluate.
Jan 27, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 29, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Nov 24, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 8, 2025Routine14
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Dec 6, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 16, 2024Complaint2
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Federal Penalties
Fine
Jun 28, 2024
$24,531
Payment Denial
Jun 28, 2024
16-day denial
Ownership & Operations
Who Operates This Facility
Fountain View Subacute and Nursing Center
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Chain avg rating: 2.4/5 · Rank 60 of 188
Ownership & Management
Owners
Bq Operations Holdings LLC
Owner · Organization
9560 Pico LLC
Owner (parent company) · Organization
Bold Quail Holdings LLC
Owner (parent company) · Organization
Gen Bq Jv Holdings LLC
Owner (parent company) · Organization
Gen Operations I LLC
Owner (parent company) · Organization
Gen Operations II LLC
Owner (parent company) · Organization
Genesis Healthcare INC
Owner (parent company) · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Genesis Holdings LLC
Owner (parent company) · Organization
Ghc Jv Holdings LLC
Owner (parent company) · Organization
Newgen LLC
Owner (parent company) · Organization
Pico Ar LLC
Owner (parent company) · Organization
Sun Healthcare Group INC
Owner (parent company) · Organization
Robin, Aaron
Owner (parent company)
Tress, Avrohom
Owner (parent company)
Whitman, Arnold
Owner (parent company)
Sundance Rehabilitation Holdco INC
Owner (parent company) · Organization
Welltower Op, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit fountainviewsubacute.com
Medicare data downloads
Original nursing home datasets
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