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Nursing HomeMedicaid

Fountain View Subacute and Nursing Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

5310 Fountain Ave, Little Armenia · Los Angeles, CA 9002999 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 41 Google reviews

5
4
3
2
1
Fountain View Subacute and Nursing Center Nursing Home in Los Angeles, CA — Street View
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What this means for your family

While the nursing and CNA staff are frequently described as compassionate and 'angels,' there are alarming reports of medical mismanagement and delayed responses to infections. If you choose this facility, closely monitor medical communications and ensure that any changes in a loved one's condition are addressed immediately by the clinical team.

Google Reviews

Google Reviews

41 reviews on Google
Families may find comfort in the compassionate nursing and CNA staff who are frequently praised for their kindness during end-of-life care and rehabilitation. However, there are serious allegations regarding medical neglect, specifically concerning infection management and delayed responses to medical emergencies. While some residents find the facility clean and professional, others have reported significant issues with administrative transparency and facility cleanliness.

Quality Themes

FoodN/AStaff6.0Clean4.0ActivitiesN/AMedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Compassionate nursing and CNA staff
  • Effective physical therapy services
  • Clean and odor-free environment in certain wings
  • Supportive social work services

Concerns

  • Medical neglect and delayed emergency response (mentioned by 2 reviewers)
  • Unprofessional or rude administrative/management staff (mentioned by 3 reviewers)
  • Inconsistent facility cleanliness and hygiene (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'19(4)'21(8)'23(1)'25(3)'26(3)

Distribution · 43 analyzed

5
21
4
4
3
1
2
0
1
17

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your nursing and CNA staff; how do you foster that culture of care among your team?
  • 2Could you walk us through the specific protocols in place to ensure medical emergencies are responded to immediately and effectively?
  • 3What steps is the facility currently taking to address recent inspection findings and improve overall cleanliness in the resident wings?
  • 4How would you describe the communication style of your management team when interacting with families regarding care plans?
  • 5What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
  • 6How does the physical therapy team work alongside the nursing staff to help residents maintain their mobility and strength?

Personalized based on this facility's data


Key Review Excerpts

I met true angels like Kenberly and Lisa who shared a piece of their own hearts caring for a man they barely met. Together we all cried and let him know he wasn’t alone.

Family of deceased resident · 2022★★★★★

Fountain view is really Not a good place to go to. Yes it seems near by but my brother went there and kept on getting infections and sent in and out the the hospital.

Family of resident · 2026★★★★★

I've been here almost a year and ready to finally go home after being upon away from home fo... The staff here are way beyond amazing.

Long-term resident · 2017★★★★★
Source: 41 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.54hrs
72%
Registered nurses for medical care
Total Nursing
4.31hrs
OK
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility7.1%
Better than Avg
Here
7.1%
US
19.4%
CA
10.7%
Los angeles
9.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
15.5%
CA
11.7%
Los angeles
11.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.3%
Better than Avg
Here
9.3%
US
19.5%
CA
13.7%
Los angeles
10.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
15.3%
CA
10.5%
Los angeles
9.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility16.8%
Worse than Avg
Here
16.8%
US
12.1%
CA
7.0%
Los angeles
8.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
CA
98.6%
Los angeles
99.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
79.8%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
81.8%
CA
94.2%
Los angeles
94.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
2penalties
Above state avg (15.4)
37 complaint-triggered
$24,531 in fines

This facility has accumulated 98 deficiencies across 20 surveys, with many issues triggered by family complaints. Problems consistently recur in care planning, medication management, and infection control. Recent serious concerns include abuse protection failures and medication errors. While the facility reports correcting violations, the pattern of repeated deficiencies in core care areas, combined with numerous complaint-driven investigations, suggests ongoing quality and safety challenges that families should carefully evaluate.

Jan 27, 2026Complaint
3
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 29, 2025Complaint
3
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Nov 24, 2025Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

May 8, 2025Routine
14
0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0342Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Dec 6, 2024Complaint
2
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Oct 16, 2024Complaint
2
0836Potential for harm · PatternCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Federal Penalties

Fine

Jun 28, 2024

$24,531

Payment Denial

Jun 28, 2024

16-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fountain View Subacute and Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

187 facilities nationwide

Chain avg rating: 2.4/5 · Rank 60 of 188

Ownership & Management

Owners

Bq Operations Holdings LLC

Owner · Organization

100%

9560 Pico LLC

Owner (parent company) · Organization

Bold Quail Holdings LLC

Owner (parent company) · Organization

Gen Bq Jv Holdings LLC

Owner (parent company) · Organization

Gen Operations I LLC

Owner (parent company) · Organization

Gen Operations II LLC

Owner (parent company) · Organization

Genesis Healthcare INC

Owner (parent company) · Organization

Genesis Healthcare LLC

Owner (parent company) · Organization

Genesis Holdings LLC

Owner (parent company) · Organization

Ghc Jv Holdings LLC

Owner (parent company) · Organization

Newgen LLC

Owner (parent company) · Organization

Pico Ar LLC

Owner (parent company) · Organization

Sun Healthcare Group INC

Owner (parent company) · Organization

Robin, Aaron

Owner (parent company)

Tress, Avrohom

Owner (parent company)

Whitman, Arnold

Owner (parent company)

Sundance Rehabilitation Holdco INC

Owner (parent company) · Organization

Welltower Op, LLC

Owner (parent company) · Organization

Key personnel

Kadakia, JigarManagerSerumal, ArlindoManagerShaw, PamelaManagerWashington, AlexisManagerNewgen Administrative Services, LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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