Brier Oak on Sunset
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 68 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (45 vs median 13.0)
Bottom 25% in CA · Below recommended RN staffing · Low staff turnover (stable workforce) · Worst in GENESIS HEALTHCARE chain · $94,221 in fines
What this means for your family
This facility's physical therapy and certain individual caregivers have been noted as helpful for recovery. However, the high frequency of reports regarding medical neglect, medication errors, and poor hygiene is a major red flag that requires immediate investigation during any facility tour.
Google Reviews
Google Reviews
68 reviews on Google“Families should exercise extreme caution when considering Brier Oak on Sunset due to frequent and severe allegations of medical neglect, including failure to monitor vital signs, untreated bedsores, and medication errors. While some long-term residents and rehab patients have praised specific therapists and certain staff members for their kindness, recent reviews overwhelmingly highlight dangerous lapses in care and poor communication.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate physical therapy team
- Helpful individual caregivers
- Responsive administrative staff in certain periods
Concerns
- Severe medical neglect and failure to monitor health changes (mentioned by 5 reviewers)
- Poor hygiene and lack of cleanliness in rooms (mentioned by 4 reviewers)
- Inadequate wound care and development of bedsores (mentioned by 2 reviewers)
- Difficulty reaching staff or getting phone calls returned (mentioned by 4 reviewers)
- Unprofessional or apathetic attitude from nursing staff (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 70 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about your physical therapy team; how often do residents get to work with them on their mobility goals?
- 2What specific protocols do you have in place to ensure nursing staff are monitoring and documenting even the smallest changes in a resident's health?
- 3How does the facility manage daily cleaning schedules and room sanitation to ensure a comfortable environment for everyone?
- 4Could you walk me through your process for medication management and how you ensure no doses are missed?
- 5What is the best way for family members to stay in touch with the nursing staff and receive timely updates on our loved one?
- 6How do you ensure that wound care and skin integrity are closely monitored, especially for residents with limited mobility?
Personalized based on this facility's data
Key Review Excerpts
“They didn’t realize that my grandpa had no blood circulation in his legs for 48 hours! And they didn’t know that he was bleeding.”
“The physician there prescribed him an appetite stimulant (without disclosing to the family) that worsens seizures and sure enough he was having a seizure when I visited him.”
“All the filipino staff and all caregivers and speech therapy got him well enough to pass his swallow tests and eat properly.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant ongoing problems with 127 deficiencies across 24 surveys, including 48 triggered by family complaints. The most persistent issues involve medication management, care planning, and infection control, appearing repeatedly across multiple surveys from 2023 to 2026. While all deficiencies show correction dates, the pattern of recurring problems in critical care areas suggests systemic issues that families should carefully consider before visiting.
Apr 10, 2026Routine32
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Construct fire resistant interior walls.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Environmental Deficiencies
Keep all essential equipment working safely.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Mar 4, 2026Complaint1
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Feb 4, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jan 14, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 15, 2025Complaint5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 8, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Aug 9, 2024
$21,681
Ownership & Operations
Who Operates This Facility
Brier Oak on Sunset
for profit
Chain Affiliation
Genesis Healthcare
187 facilities nationwide
Chain avg rating: 2.4/5 · Rank 179 of 188 (Worst)
Ownership & Management
Owners
Summit Care LLC
Owner · Organization
Gen Operations I LLC
Owner (parent company) · Organization
Gen Operations II LLC
Owner (parent company) · Organization
Genesis Healthcare INC
Owner (parent company) · Organization
Genesis Healthcare LLC
Owner (parent company) · Organization
Skilled Healthcare LLC
Owner (parent company) · Organization
Summit Care Parent LLC
Owner (parent company) · Organization
Sun Healthcare Group INC
Owner (parent company) · Organization
Whitman, Arnold
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
68 reviews from families & visitors
Official Website
Visit brieroakonsunset.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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