See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Fountain Court Assisted Living

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

24200 224th Avenue Se, Maple Valley, WA 9803865 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.5/5

based on 35 Google reviews

5
4
3
2
1

Watch Fountain Court Assisted Living

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Fountain Court is highly recommended for its compassionate staff and strong leadership, which has significantly improved the facility's reputation in recent years. While recent reviews are overwhelmingly positive, we suggest asking the administration about their current maintenance and communication protocols to ensure your specific needs will be met promptly.

Google Reviews

Google Reviews

35 reviews on Google
Fountain Court Assisted Living is highly regarded for its compassionate, dedicated staff and strong leadership under the current Executive Director. Families frequently praise the facility for its warm, home-like atmosphere and the personalized care provided to residents. While the vast majority of feedback is glowing, a few isolated reports mention concerns regarding maintenance issues and historical communication lapses.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean8.0Activities8.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Strong, proactive leadership
  • Warm, home-like environment
  • High-quality dining experience

Concerns

  • Poor communication and responsiveness from management (mentioned by 2 reviewers)
  • Maintenance and equipment upkeep issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02017(2)4.32018(6)4.62020(9)4.52023(2)5.02024(3)4.12025(9)5.02026(8)

Distribution · 39 analyzed

5
33
4
1
3
0
2
0
1
5

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard such wonderful things about the warmth of the environment here; how would you describe the overall 'home-like' feel of the community for a new resident?
  • 2The dining experience seems to be a real highlight for residents; could you tell us more about the meal planning and how much variety there is each day?
  • 3Since the leadership team is so involved with the community, what is the best way for our family to stay in regular, clear contact with management regarding updates?
  • 4How does the maintenance team approach routine upkeep and repairs to ensure the apartments and common areas stay in top shape?
  • 5What kind of daily activities or social outings are available to help residents stay engaged with one another?
  • 6In the event of a medical emergency or a change in health needs during the night, what is the specific protocol for getting immediate assistance?

Personalized based on this facility's data


Key Review Excerpts

My 92-year-old mom was well taken care of at Fountain Court by staff who truly care about the residents who live there. Courtney (Executive Director) and Grace (Resident Service Director) have hired and trained kind, knowledgeable and attentive staff.

Long-term resident's family · 2025★★★★★

The entire staff has been warm and welcoming to my mother as a new resident. Courtney has been above and beyond excellent with communication and handling my multiple questions and requests with patience and empathy.

New resident's family · 2025★★★★★

Every time I would visit her she would tell me how the staff there treated her like royalty. I was surprised because my mother was one tough lady. But I am so thankful for all of the staff from the cooks who made her amazing food, activities director, the CNA’s, and all of you who played

Resident's family member · 2020★★★★★
Source: 35 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

5total
78deficiencies
Feb 10, 2025Inspection

Letter confirms that deficiencies from determination 54444 and 51466 were corrected during the follow-up inspection on 02/10/2025.; Plan of Correction dates are handwritten in the document as November 29, 2024, or December 10, 2024.; An initial cover letter dated 10/25/2024 was included with the inspection report.

Family assistance with medications and treatmentsWAC 388-78A-2290-3-c
Family assistance with medications and treatmentsWAC 388-78A-2290-4-a
Family assistance with medications and treatmentsWAC 388-78A-2290-4-c
Family assistance with medications and treatmentsWAC 388-78A-2290-4
Training and home care aide certification requirementsWAC 388-78A-2474-2-d
Training and home care aide certification requirementsWAC 388-78A-2474-4
PetsWAC 388-78A-2620-2-a
Resident rightsWAC 388-78A-2660-1
Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Nov 29, 2024

Facility failed to ensure 3 of 6 staff members were screened for tuberculosis within 3 days of employment.

PetsWAC 388-78A-2620Corrected Nov 29, 2024

Facility failed to maintain current vaccination and health exam records for 3 of 3 pets residing in the facility.

Electronic monitoring equipmentWAC 388-78A-2690Corrected Nov 29, 2024

Facility failed to document resident consent, duration, and quarterly review for electronic monitoring for 1 resident.

Negotiated service agreement contentsWAC 388-78A-2140

Facility failed to update Negotiated Service Agreements (NSA) for 3 of 7 sampled residents, including lack of guidance for CGM, hospice, and insulin administration.

Temperature and time controlWAC 246-215-03525

Facility failed to monitor food temperatures for cold-holding items to ensure they remained at or below 41°F.

Licensee's responsibilitiesWAC 388-78A-2730

Facility failed to post a current, valid assisted living facility license.

Full assessment topicsWAC 388-78A-2090Corrected Nov 29, 2024

Failed to document that Resident 3 was assessed to safely use a medical device (bed rail).

Garbage and refuse disposalWAC 388-78A-2970

Facility failed to ensure garbage was completely disposed of in dumpsters; cleaned up during inspection.

Family assistance with medications and treatmentsWAC 388-78A-2290-3-b
Family assistance with medications and treatmentsWAC 388-78A-2290-3-d
Family assistance with medications and treatmentsWAC 388-78A-2290-4-b
Family assistance with medications and treatmentsWAC 388-78A-2290-4-d
Training and home care aide certification requirementsWAC 388-78A-2474-2-c
Training and home care aide certification requirementsWAC 388-78A-2474-2-e
Tuberculosis Testing RequiredWAC 388-78A-2480-1
PetsWAC 388-78A-2620-2-b
Mail and telephone - Privacy in communicationsRCW 70.129.080.3
Infection controlWAC 388-78A-2610Corrected Nov 29, 2024

Facility failed to ensure 3 of 3 sampled staff had medical evaluation and N95 fit testing per facility policy.

Resident rightsWAC 388-78A-2660Corrected Nov 29, 2024

Facility failed to provide a private location for residents to make phone calls, violating privacy.

Emergency and disaster preparednessWAC 388-78A-2700Corrected Nov 29, 2024

Facility maintained an outdated disaster manual and failed to store adequate emergency water.

Required assisted living facility servicesWAC 388-78A-2170

Facility failed to provide nutritious snacks as promised in the resident handbook; storage area was empty.

Food sanitationWAC 388-78A-2305

Facility failed to ensure 9 of 32 sampled staff obtained valid food worker cards.

Resident unitsWAC 388-78A-3010Corrected Nov 29, 2024

Failed to provide lockable storage for 3 of 8 sampled residents (Resident 3, 6, and 8).

Reporting fires and incidentsWAC 388-78A-2650Corrected Nov 29, 2024

Failed to report a flooding incident involving two residents to the Department.

VentilationWAC 388-78A-3000

Exhaust air vent in a housekeeping/chemical room was not functioning; repaired during inspection.

Dec 12, 2024Enforcement
$1,600.00Report

Total civil fines imposed: $1,600.00. These were noted as uncorrected citations previously cited on October 15, 2024.

Family assistance with medications and treatmentsWAC 388-78A-2290

Failed to ensure a family medication assistance agreement was obtained and documented for one resident.

Training and home care aide certification requirementsWAC 388-78A-2474

Failed to ensure two staff completed all required training to perform job duties.

Tuberculosis—Testing—RequiredWAC 388-78A-2480

Failed to ensure four staff were screened for Tuberculosis as required.

PetsWAC 388-78A-2620

Failed to maintain current veterinarian pet records for four pets in the facility.

Mail and telephone privacy / Resident rightsRCW 70.129.080 (3) / WAC 388-78A-2660

Failed to provide reasonable access for all residents to a telephone where calls could be made without being overheard.

Sep 10, 2024Fire

The inspection report dated 09/10/2024 states that all violations noted during the previous inspection (06/24/2024) have been corrected.

Sprinkler systemsIFC 903.5

Missing 3rd quarter sprinkler report.

Relocatable power tapsIFC 603.5.2

Front reception desk has a power strip plugged into another power strip.

Fire-resistance-rated constructionIFC 701.6

Facility unable to provide record of annual fire wall inspection and/or repairs.

Fire-resistance-rated assemblies maintenanceIFC 705.2

Facility unable to provide inventory record of annual inspection and/or repairs for fire-resistant doors.

Swinging fire doorsIFC 705.2.4

Doors #46/47 (Wellness Center) and Laundry door #4 did not close/latch properly when tested.

Duct and Air Transfer OpeningsIFC 706.1

Facility unable to provide documentation for last fire/smoke damper testing.

Portable fire extinguishersIFC 906.2

Facility has two Class K extinguishers; needs proper signage if both are kept. One was replaced without clear reason.

Exit signsIFC 1013.6.3

Exit sign by the PPE storage did not illuminate when battery was tested.

Sprinkler inspection5.2.1.1.1

Loaded sprinkler heads in room 109 bathroom and dining room; missing escutcheon ring in kitchen freezer; painted sprinkler head in room 121 closet.

Carbon monoxide alarmsIFC 915.6

Unable to provide documentation showing CO detector testing in the past 12 months.

Emergency power systemsIFC 1203.1.3

Generator remote emergency manual stop button not installed per NFPA 110 requirements.

Aug 1, 2023Fire

Initial inspection on 06/27/2023 resulted in a 'Disapproved' status. A follow-up inspection on 08/01/2023 confirmed all previous violations had been corrected, resulting in an 'Approved' status.

Door OperationIFC 705.2.4 2018Corrected Aug 1, 2023

Elevator door (1st floor) and Cross corridor #28 did not close/latch properly when tested.

Circuit identification and AccessibilityNFPA 72 10.6.5.2Corrected Aug 1, 2023

The fire alarm circuit breaker in the fire alarm panel room is missing the required lock device.

Multiplug AdaptersIFC 604.4 2018Corrected Aug 1, 2023

Resident room 123 has an unapproved multi plug adapter in use.

Inspection, Testing and MaintenanceIFC 901.6 2018Corrected Aug 1, 2023

Break room has storage within 18 inches of the sprinkler head (2nd floor); chemical room has a painted sprinkler head (2nd floor); dining room has a dirty sprinkler head by the kitchen door.

Fire

Facility status is Disapproved. A re-inspection dated 2025-12-23 shows that previous violations were corrected and the facility was approved.

Ceiling ClearanceIFC 315.2.1

Second floor housekeeping room had items within 18 inches of sprinkler head.

Open electrical terminationsIFC 603.2.2

Second floor nurses station had broken outlet cover.

IlluminationIFC 604.2

Main electrical room containing generator transfer switch lacked emergency lighting.

Working Space and ClearanceIFC 603.4

Second floor housekeeping room and resident laundry had items blocking electrical panels.

Relocatable power taps and current tapsIFC 603.5 / 603.5.2

Room 209 had microwave on extension cord and power strips plugged into each other; Room 124 had extension cord in use.

CleaningIFC 606.3.3

Facility unable to provide documentation for annual/semi-annual kitchen hood cleaning for the last 12 months.

Owner's ResponsibilityIFC 701.6

Facility unable to provide documentation of annual inspection of fire-resistance rated construction.

Penetrations - Maintaining ProtectionIFC 703.1

Multiple unsealed wall penetrations found in second floor activities area, nurses station, and laundry, plus ceiling penetration in sprinkler riser room.

Inspection and MaintenanceIFC 705.2

Fire/smoke doors in second floor laundry and spa room were propped open with wedges.

Door OperationIFC 705.2.4

Library fire doors would not latch; second floor activities fire door blocked by racking.

Pump and Riser Room SizeIFC 901.4.7

Both sprinkler rooms had items blocking or piled near risers, valves, and gauges.

Inspection, Testing and MaintenanceIFC 901.6

Private dining room had missing sprinkler escutcheon; multiple escutcheons throughout facility were painted.

Testing and MaintenanceIFC 903.5

Facility failed to provide documentation for 5-year pipe testing, annual trip test, annual forward flow test, and 5-year FDC hydro testing.

Extinguishing System ServiceIFC 904.13.5.2

Facility unable to provide documentation for semi-annual kitchen hood servicing.

Wet-Chemical SystemsIFC 904.5

Kitchen hood suppression system nozzle grease caps missing.

Portable Fire ExtinguishersIFC 906.2

Facility unable to provide documentation for annual fire extinguisher servicing.

Unobstructed and UnobscuredIFC 906.6

Resident laundry extinguisher blocked by garbage can; kitchen class K extinguisher sign confusing.

Extinguishers Weighing 40 Pounds or LessIFC 906.9.1

Office supply room fire extinguisher mounted above 60 inches.

Inspection, Testing and MaintenanceIFC 907.8

Facility unable to provide documentation for monthly smoke detector testing.

MaintenanceIFC 915.6

Facility unable to provide documentation for monthly CO alarm testing.

Internally Illuminated Exit SignsIFC 1013.5

Exit signs in all stairwell landings were not illuminated.

Activation TestIFC 1032.10.1

Facility unable to provide documentation for 30-second monthly emergency lighting activation test.

Power TestIFC 1031.10.2

Facility unable to provide documentation for 90-minute annual emergency lighting power test.

Securing Compressed GasIFC 5303.5.3

Unsecured oxygen tank found in room 126.

Fire DrillsWAC 212-12-044

Missing documentation for 4th Qtr 2024 and 1st Qtr 2025 fire drills.

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call