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Assisted Living Investigative

Bonaventure of Maple Valley LLC

Reviewer concerns include poor quality of care and lack of staff engagement (mentioned by 3 reviewers) — investigate before committing.

23801 228th Ave Se, Maple Valley, WA 98038101 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
2.6/5

based on 10 Google reviews

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4
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Bonaventure of Maple Valley LLC Assisted Living in Maple Valley, WA — Street View
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What this means for your family

While the facility offers impressive amenities and a vibrant activity schedule, the recurring reports of poor care quality and inconsistent housekeeping are significant red flags. Before committing, we strongly recommend speaking directly with current residents about their daily care experience and requesting a tour that includes a look at the housekeeping standards in occupied units.

Google Reviews

Google Reviews

10 reviews on Google
Bonaventure of Maple Valley presents a sharp divide between its physical amenities and the quality of its care and services. While families and residents appreciate the modern, well-maintained facility and active social calendar, multiple reviewers report significant failures in personalized care, inconsistent housekeeping, and poor food quality.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean3.0Activities9.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Modern, well-maintained facility
  • Engaging social activities and outings
  • Attractive apartment layouts

Concerns

  • Poor quality of care and lack of staff engagement (mentioned by 3 reviewers)
  • Inconsistent or poor housekeeping (mentioned by 2 reviewers)
  • Poor food quality and nutritional standards (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.52025(8)2.32026(3)

Distribution · 11 analyzed

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How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the variety of social outings you offer, how do you ensure residents with different mobility levels are supported during these activities?
  • 2Could you walk me through the current housekeeping schedule and how your team ensures consistent cleanliness standards throughout the private apartments?
  • 3I noticed the facility has a modern layout; what specific protocols are in place to ensure staff are actively engaged and visible to residents throughout the day?
  • 4How do you incorporate resident feedback into your menu planning to ensure the dining experience meets nutritional needs and personal preferences?
  • 5What is your protocol for communicating changes in a resident's health status or care needs to family members?
  • 6How does your nursing staff coordinate with outside medical providers to manage urgent care needs or emergencies for residents?

Personalized based on this facility's data


Key Review Excerpts

Bonaventure's care staff never took the time or interest to get to know my mom who transitioned from another facility. The relationship between her and the caregivers was never established.

Assisted living family member · 2025☆☆☆☆

Food was TERRIBLE, way TOO much fat and grease, carbohydrates and fillers like flour in the meatballs, meatloaf. House keeping was not done properly, FILTHY cleaning, so I had to clean.

Former resident · 2025☆☆☆☆

He loves the staff, activites independence. Food is OK, chef has changed a couple times, he is hoping for the food and service to improve. House cleaning is not consistent.

Independent living family member · 2026★★★☆☆
Source: 10 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

6total
56deficiencies
May 13, 2026Enforcement
$1,200.00Report

Civil fine of $1,200.00 imposed. Deficiency previously cited on July 1, 2025, May 7, 2025, and March 19, 2025.

What are the specialty training and supervision requirements for long-term care workers in adult family homes, assisted living facilities, and enhanced services facilities?WAC 388-112A-0495 (4)

The licensee failed to ensure one staff member completed all required specialty training to perform their job duties and responsibilities.

Training and home care aide certification requirements.WAC 388-78A-2474 (2)(c)

The licensee failed to ensure one staff member completed all required specialty training to perform their job duties and responsibilities. This is a recurring deficiency.

Aug 25, 2025Inspection

Letter confirms that the facility meets licensing requirements following a follow-up inspection on 08/25/2025 and all previously noted deficiencies were corrected.; Several deficiencies are noted as 'uncorrected' from a previous citation on 03/19/2025.; Correction dates for the Plans of Correction were listed as 5-1-25 in the documents, while the signature date by the administrator was 3-28-25.; The document also references a food safety deficiency regarding missing test kits and temperature monitoring logs, but the specific WAC code for that section is not provided in the snippet.; The document also notes failure to document TB screening/testing for staff members E and F within 3 days of hire.; The inspection report includes a letter from the Department of Social and Health Services dated 03/19/2025 stating that the facility does not meet assisted living facility requirements.

Signing negotiated service agreementWAC 388-78A-2150Corrected May 1, 2025

Facility failed to ensure 3 of 10 sampled residents (or representatives) and a facility representative signed the Resident Service Plan annually.

Training and home care aide certification requirementsWAC 388-78A-2474-2-a

Deficiency corrected

Training and home care aide certification requirementsWAC 388-78A-2474-2-b

Deficiency corrected

Training and home care aide certification requirementsWAC 388-78A-2474-2-c

Deficiency corrected

Training and home care aide certification requirementsWAC 388-78A-2474-2-d

Deficiency corrected

PetsWAC 388-78A-2620-1-a

Deficiency corrected

PetsWAC 388-78A-2620-1-b

Deficiency corrected

PetsWAC 388-78A-2620-1

Deficiency corrected

PetsWAC 388-78A-2620-2-a

Deficiency corrected

PetsWAC 388-78A-2620-2-b

Deficiency corrected

Ongoing assessmentsWAC 388-78A-2100

Facility failed to complete full assessments addressing required components for 9 of 10 sampled residents.

Intermittent nursing services systemsWAC 388-78A-2320Corrected May 1, 2025

Facility failed to ensure nurse delegation documentation was completed for Resident 2, putting them at risk for receiving services from unqualified staff.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected May 1, 2025

Facility failed to ensure 6 of 6 staff completed required training (Orientation/Safety, Basic, Specialty, CPR/First Aid).

Water supplyWAC 388-78A-2950Corrected May 1, 2025

Hot water temperatures in common bathroom sinks were measured below the required 105 degrees Fahrenheit.

PetsWAC 388-78A-2620Corrected May 1, 2025

Facility failed to ensure 1 of 1 pet (a cat) residing in the facility had current vaccination and examination records.

Ongoing assessmentsWAC 388-78A-2100Corrected May 1, 2025

Facility failed to complete required full assessment components, including MMSE and medication side effects, for 9 of 10 sampled residents.

Required assisted living facility servicesWAC 388-78A-2170Corrected May 1, 2025

Facility failed to ensure bed rails for 2 of 2 residents were free of entrapment hazards and were safely installed.

Food sanitationWAC 388-78A-2305Corrected May 1, 2025

Facility failed to follow safe food practices in the main kitchen, including lack of monitoring for sanitizing solution effectiveness and lack of food temperature logs.

Coordination of health care servicesWAC 388-78A-2350Corrected May 1, 2025

Facility failed to coordinate care with physicians and healthcare providers for residents 2 and 3 regarding changes in conditions and medication refusals.

Background checksWAC 388-78A-2464Corrected May 1, 2025

Facility failed to ensure a staff member completed and submitted a DSHS background authorization form before being employed.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected May 1, 2025

Facility failed to ensure staff were screened for tuberculosis within three days of employment as required.

Water supplyWAC 388-78A-2950Corrected May 1, 2025

Facility failed to maintain hot water temperatures between 105F and 120F in 2 of 16 sinks; temperatures measured as low as 71.2F to 87F.

PetsWAC 388-78A-2620Corrected May 1, 2025

Facility failed to ensure 3 pets had required vaccinations, health exams, and veterinarian certification of being disease-free.

Full assessment topicsWAC 388-78A-2090

Facility failed to complete full assessments within 14 days of move-in for 3 of 10 sampled residents (Residents 4, 6, and 8).

Emergency and disaster preparednessWAC 388-78A-2700

First aid supplies were not readily available or locked; disaster plan did not document alternative accommodations or emergency contact information.

Family assistance with medications and treatmentsWAC 388-78A-2290

Facility failed to maintain a written plan for family assistance with medication management for 1 of 1 sampled resident.

Intermittent nursing services systemsWAC 388-78A-2320Corrected May 1, 2025

Facility failed to ensure nurse delegation documentation was completed for residents 1, 2, and 10, placing them at risk for receiving care from unqualified staff.

Resident recordsWAC 388-78A-2390Corrected May 1, 2025

Facility failed to maintain resident assessment records for resident 4, including pre-admission and admission assessments.

Training and home care aide certification requirementsWAC 388-78A-2474

Facility failed to ensure 6 of 6 staff completed required training including orientation, safety, basic, specialty, and CPR/first aid training.

Electronic monitoring equipmentWAC 388-78A-2690Corrected May 1, 2025

Facility failed to document written agreement for use, duration, and quarterly reevaluations of electronic monitoring for Resident 8; no signage present in resident's room.

Resident rights Notice Policy on accepting medicaidWAC 388-78A-2665Corrected May 1, 2025

Facility failed to provide 4 of 10 sampled residents/representatives with a copy of the Medicaid acceptance policy with signature and date.

Background checksWAC 388-78A-2462Corrected May 1, 2025

Facility failed to ensure 5 staff members completed state background checks and national fingerprint checks prior to or within required timeframes.

Service agreement planningWAC 388-78A-2130

Facility failed to complete required full assessment components (including MMSE and medication side effect documentation) for 9 of 10 sampled residents.

Safe storage of supplies and equipmentWAC 388-78A-3100

Accessible kitchen appliances and alcohol in a resident activity room posed risks for residents with specific cognitive diagnoses.

Jul 2, 2025Investigation

Includes follow-up documentation dated 08/22/2025 stating no deficiencies found during that subsequent inspection.

Who is required to obtain home care aide certification and by when?WAC 388-112A-0105Corrected Aug 16, 2025

Staff F was hired on 08/06/2024 and worked as a Med Aide and Memory Care Director without completing the required 70-hour basic training or Home Care Aide certification within the 200-day requirement.

StaffWAC 388-78A-2450Corrected Aug 16, 2025

The facility failed to ensure staff had the necessary training and credentials to provide resident care and services.

Jul 1, 2025Enforcement
$1,400.00Report

Letter details imposition of civil fines totaling $1,400.00 ($1,000.00 for WAC 388-78A-2474 and $400.00 for WAC 388-78A-2620).

Training and home care aide certification requirementsWAC 388-78A-2474 (2)(a)(b)(c)(d)

The licensee failed to ensure six staff completed all the required training to perform their job duties and responsibilities.

PetsWAC 388-78A-2620 (1)(a)(b)(2)(a)(b)

The licensee failed to ensure one pet that resided in the facility was current with vaccinations and examinations.

May 7, 2025Enforcement
$2,300.00Report

Letter serves as formal notice of civil fines totaling $2,300.00 for uncorrected deficiencies previously cited on March 19, 2025.

Ongoing assessmentsWAC 388-78A-2100(2)(a)(b)(i)(ii)

Failed to complete nine resident assessments that included the required full assessment components.

Required assisted living facility servicesWAC 388-78A-2170(1)

Failed to ensure one resident's bed rail was safely secured and free of entrapment hazards.

Intermittent nursing services systemsWAC 388-78A-2320(1)(a)(b)(3)(c)(d)

Failed to ensure nurse delegation documentation for one resident was completed as required.

Training and home care aide certification requirementsWAC 388-78A-2474(2)(a)(b)(c)(d)

Failed to ensure six staff completed all required training to perform job duties.

Water supplyWAC 388-78A-2950(6)

Failed to ensure two sinks maintained hot water temperatures between 105 and 120 degrees Fahrenheit.

PetsWAC 388-78A-2620(1)(a)(b)(2)(a)(b)

Failed to ensure one pet in the facility was current with vaccinations and examinations.

Fire

Initial inspection was 'Disapproved' on 08/19/2025. Follow-up inspection on 01/13/2026 indicates all previously noted violations have been corrected and status is now 'Approved'.

Owner's ResponsibilityIFC 701.6 2021

Facility unable to provide record of annual fire wall inspection and/or repairs for all fire-resistant-rated construction.

Penetrations - Maintaining ProtectionIFC 703.1 2021

Penetrations in fire-resistance-rated construction found in the electrical room by salon.

Inspection and MaintenanceIFC 705.2 2021

No documentation provided to verify facility is conducting the required Fire Door Annual Inspection.

Labeling RequirementsIFC 705.2.1 2021

Fire door label missing on the cross corridor door near room 28.

Duct and Air Transfer OpeningsIFC 706.1 2018

No documentation provided for smoke dampers and their annual inspection.

Inspection, Testing and MaintenanceIFC 901.6 2021

Post Indicator Valve lacks the required lock/seal.

Testing and MaintenanceIFC 903.5 2021

No documentation provided for annual sprinkler inspection, including trip test and forward flow test.

Extinguishing System ServiceIFC 904.13.5.2 2021

No documentation provided for kitchen's automatic fire-extinguishing system service.

MaintenanceIFC 915.6 2021 WAC

No documentation provided for maintenance of carbon monoxide alarms and detection systems.

SecurityIFC 5303.5 2021

Unsecured CO2 cylinders in storage by sales manager's office and assisted living dining room.

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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