Bonaventure of Maple Valley LLC
Reviewer concerns include poor quality of care and lack of staff engagement (mentioned by 3 reviewers) — investigate before committing.
based on 10 Google reviews

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What this means for your family
While the facility offers impressive amenities and a vibrant activity schedule, the recurring reports of poor care quality and inconsistent housekeeping are significant red flags. Before committing, we strongly recommend speaking directly with current residents about their daily care experience and requesting a tour that includes a look at the housekeeping standards in occupied units.
Google Reviews
Google Reviews
10 reviews on Google“Bonaventure of Maple Valley presents a sharp divide between its physical amenities and the quality of its care and services. While families and residents appreciate the modern, well-maintained facility and active social calendar, multiple reviewers report significant failures in personalized care, inconsistent housekeeping, and poor food quality.”
Quality Themes
Tap a score for detailsStrengths
- Modern, well-maintained facility
- Engaging social activities and outings
- Attractive apartment layouts
Concerns
- Poor quality of care and lack of staff engagement (mentioned by 3 reviewers)
- Inconsistent or poor housekeeping (mentioned by 2 reviewers)
- Poor food quality and nutritional standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the variety of social outings you offer, how do you ensure residents with different mobility levels are supported during these activities?
- 2Could you walk me through the current housekeeping schedule and how your team ensures consistent cleanliness standards throughout the private apartments?
- 3I noticed the facility has a modern layout; what specific protocols are in place to ensure staff are actively engaged and visible to residents throughout the day?
- 4How do you incorporate resident feedback into your menu planning to ensure the dining experience meets nutritional needs and personal preferences?
- 5What is your protocol for communicating changes in a resident's health status or care needs to family members?
- 6How does your nursing staff coordinate with outside medical providers to manage urgent care needs or emergencies for residents?
Personalized based on this facility's data
Key Review Excerpts
“Bonaventure's care staff never took the time or interest to get to know my mom who transitioned from another facility. The relationship between her and the caregivers was never established.”
“Food was TERRIBLE, way TOO much fat and grease, carbohydrates and fillers like flour in the meatballs, meatloaf. House keeping was not done properly, FILTHY cleaning, so I had to clean.”
“He loves the staff, activites independence. Food is OK, chef has changed a couple times, he is hoping for the food and service to improve. House cleaning is not consistent.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 13, 2026Enforcement$1,200.00Report
Civil fine of $1,200.00 imposed. Deficiency previously cited on July 1, 2025, May 7, 2025, and March 19, 2025.
The licensee failed to ensure one staff member completed all required specialty training to perform their job duties and responsibilities.
The licensee failed to ensure one staff member completed all required specialty training to perform their job duties and responsibilities. This is a recurring deficiency.
Aug 25, 2025Inspection34Report
Letter confirms that the facility meets licensing requirements following a follow-up inspection on 08/25/2025 and all previously noted deficiencies were corrected.; Several deficiencies are noted as 'uncorrected' from a previous citation on 03/19/2025.; Correction dates for the Plans of Correction were listed as 5-1-25 in the documents, while the signature date by the administrator was 3-28-25.; The document also references a food safety deficiency regarding missing test kits and temperature monitoring logs, but the specific WAC code for that section is not provided in the snippet.; The document also notes failure to document TB screening/testing for staff members E and F within 3 days of hire.; The inspection report includes a letter from the Department of Social and Health Services dated 03/19/2025 stating that the facility does not meet assisted living facility requirements.
Facility failed to ensure 3 of 10 sampled residents (or representatives) and a facility representative signed the Resident Service Plan annually.
Deficiency corrected
Deficiency corrected
Deficiency corrected
Deficiency corrected
Deficiency corrected
Deficiency corrected
Deficiency corrected
Deficiency corrected
Deficiency corrected
Facility failed to complete full assessments addressing required components for 9 of 10 sampled residents.
Facility failed to ensure nurse delegation documentation was completed for Resident 2, putting them at risk for receiving services from unqualified staff.
Facility failed to ensure 6 of 6 staff completed required training (Orientation/Safety, Basic, Specialty, CPR/First Aid).
Hot water temperatures in common bathroom sinks were measured below the required 105 degrees Fahrenheit.
Facility failed to ensure 1 of 1 pet (a cat) residing in the facility had current vaccination and examination records.
Facility failed to complete required full assessment components, including MMSE and medication side effects, for 9 of 10 sampled residents.
Facility failed to ensure bed rails for 2 of 2 residents were free of entrapment hazards and were safely installed.
Facility failed to follow safe food practices in the main kitchen, including lack of monitoring for sanitizing solution effectiveness and lack of food temperature logs.
Facility failed to coordinate care with physicians and healthcare providers for residents 2 and 3 regarding changes in conditions and medication refusals.
Facility failed to ensure a staff member completed and submitted a DSHS background authorization form before being employed.
Facility failed to ensure staff were screened for tuberculosis within three days of employment as required.
Facility failed to maintain hot water temperatures between 105F and 120F in 2 of 16 sinks; temperatures measured as low as 71.2F to 87F.
Facility failed to ensure 3 pets had required vaccinations, health exams, and veterinarian certification of being disease-free.
Facility failed to complete full assessments within 14 days of move-in for 3 of 10 sampled residents (Residents 4, 6, and 8).
First aid supplies were not readily available or locked; disaster plan did not document alternative accommodations or emergency contact information.
Facility failed to maintain a written plan for family assistance with medication management for 1 of 1 sampled resident.
Facility failed to ensure nurse delegation documentation was completed for residents 1, 2, and 10, placing them at risk for receiving care from unqualified staff.
Facility failed to maintain resident assessment records for resident 4, including pre-admission and admission assessments.
Facility failed to ensure 6 of 6 staff completed required training including orientation, safety, basic, specialty, and CPR/first aid training.
Facility failed to document written agreement for use, duration, and quarterly reevaluations of electronic monitoring for Resident 8; no signage present in resident's room.
Facility failed to provide 4 of 10 sampled residents/representatives with a copy of the Medicaid acceptance policy with signature and date.
Facility failed to ensure 5 staff members completed state background checks and national fingerprint checks prior to or within required timeframes.
Facility failed to complete required full assessment components (including MMSE and medication side effect documentation) for 9 of 10 sampled residents.
Accessible kitchen appliances and alcohol in a resident activity room posed risks for residents with specific cognitive diagnoses.
Jul 2, 2025Investigation
Includes follow-up documentation dated 08/22/2025 stating no deficiencies found during that subsequent inspection.
Staff F was hired on 08/06/2024 and worked as a Med Aide and Memory Care Director without completing the required 70-hour basic training or Home Care Aide certification within the 200-day requirement.
The facility failed to ensure staff had the necessary training and credentials to provide resident care and services.
Jul 1, 2025Enforcement$1,400.00Report
Letter details imposition of civil fines totaling $1,400.00 ($1,000.00 for WAC 388-78A-2474 and $400.00 for WAC 388-78A-2620).
The licensee failed to ensure six staff completed all the required training to perform their job duties and responsibilities.
The licensee failed to ensure one pet that resided in the facility was current with vaccinations and examinations.
May 7, 2025Enforcement$2,300.00Report
Letter serves as formal notice of civil fines totaling $2,300.00 for uncorrected deficiencies previously cited on March 19, 2025.
Failed to complete nine resident assessments that included the required full assessment components.
Failed to ensure one resident's bed rail was safely secured and free of entrapment hazards.
Failed to ensure nurse delegation documentation for one resident was completed as required.
Failed to ensure six staff completed all required training to perform job duties.
Failed to ensure two sinks maintained hot water temperatures between 105 and 120 degrees Fahrenheit.
Failed to ensure one pet in the facility was current with vaccinations and examinations.
—Fire10Report
Initial inspection was 'Disapproved' on 08/19/2025. Follow-up inspection on 01/13/2026 indicates all previously noted violations have been corrected and status is now 'Approved'.
Facility unable to provide record of annual fire wall inspection and/or repairs for all fire-resistant-rated construction.
Penetrations in fire-resistance-rated construction found in the electrical room by salon.
No documentation provided to verify facility is conducting the required Fire Door Annual Inspection.
Fire door label missing on the cross corridor door near room 28.
No documentation provided for smoke dampers and their annual inspection.
Post Indicator Valve lacks the required lock/seal.
No documentation provided for annual sprinkler inspection, including trip test and forward flow test.
No documentation provided for kitchen's automatic fire-extinguishing system service.
No documentation provided for maintenance of carbon monoxide alarms and detection systems.
Unsecured CO2 cylinders in storage by sales manager's office and assisted living dining room.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit bonaventuresenior.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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