Founders Plaza Nursing & Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 59 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (10 vs median 8.0)
Above average in Texas · Below recommended RN staffing · $249,103 in fines
What this means for your family
This facility is an excellent choice for rehabilitation due to its standout physical therapy team and deeply compassionate nursing staff. However, families should monitor the quality of meals and verify that nursing response times meet your needs, particularly during shift changes.
Google Reviews
Google Reviews
59 reviews on Google“Families can expect a highly compassionate caregiving team and an exceptional physical therapy department that many residents and relatives praise. While the facility is noted for its warm, family-like atmosphere, some reviewers have raised concerns regarding food quality and inconsistent response times from nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Except and highly effective therapy department
- Welcoming and warm atmosphere
- Professional rehabilitation management
Concerns
- Inconsistent nursing response times (mentioned by 2 reviewers)
- Food quality and variety (mentioned by 3 reviewers)
- Staff turnover affecting care consistency (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've heard wonderful things about your therapy department; could you tell me more about how the rehab team works with residents to meet their mobility goals?
- 2With the nursing staff being such a highly praised part of your community, how do you ensure that care remains consistent even during shift changes?
- 3What steps are in place to ensure that nursing requests are addressed promptly, especially during the overnight hours?
- 4Could you describe the daily dining experience and how you approach menu variety and nutritional needs for the residents?
- 5What kind of daily activities or social outings are available to help residents stay engaged and connected with the community?
- 6In the event of a medical emergency or a sudden change in a resident's health, what is the specific protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The heart of the caregivers at this facility has been profound, it isn’t something that can be faked. They truly care for their residents.”
“I’ve had therapy at several places but this therapy department is the best that I have encountered. I like how they encourage patients to teach their goals.”
“I had a wonderful experience with the Director of Rehab, Kendra. She was incredibly kind and helpful whenever I had questions about the care of my loved one.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints against this facility, triggering 21 of 37 total deficiencies across care quality, medication management, and resident rights issues. Recurring problems include respiratory care violations appearing in multiple surveys from 2023 to 2025, suggesting persistent care gaps. While the facility reports correcting each violation, the pattern of repeated complaints and similar deficiencies indicates ongoing quality concerns families should investigate thoroughly before considering placement.
Dec 30, 2025Complaint1
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Dec 4, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Jun 12, 2025Routine8
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Apr 2, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 25, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 15, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Apr 2, 2025
$9,113
Fine
May 19, 2024
$49,277
Fine
May 22, 2023
$190,713
Ownership & Operations
Who Operates This Facility
Fannin County Hospital Authority
for profit
WYLIE HEALTH CARE, LLC
MURRY MARTIN
Chain Affiliation
Fundamental Healthcare
69 facilities nationwide
Chain avg rating: 2.8/5 · Rank 7 of 26
Ownership & Management
Owners
Fannin County Hospital Authority
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit foundersplazaskillednursing.com
Medicare data downloads
Original nursing home datasets
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