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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 97 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · Staff turnover reported at 23%
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
Foothills Rehabilitation Center receives highly polarized feedback, with many families praising the physical and occupational therapy teams for successful recovery outcomes. However, a significant number of reviewers report severe neglect, including long response times for call lights, poor hygiene, and unprofessional behavior from administrative and front-desk staff. Potential families should be aware of the stark contrast between the effective therapy services and the reported inconsistencies in daily nursing care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 137 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The daily nursing care from the RNs. LPNs and Nursing Aids is OUTSTANDING -- always professional, kind and compassionate. I felt safe and well cared for at every point of my stay.”
“My brother is currently a patient at this facility and I am a surgical nurse. I have never in my life dealt with blatant incompetence, laziness, and neglect. I witnessed urine and feces soiled bedding just thrown on the floor.”
“My husband is supposed to only rehabilitating in this place. But every time I come to visit his always laying down in that bed 24/7 soaking wet in urine and a dry poop.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaint reports triggering inspections, with recent concerns about accident prevention, abuse protection, and care quality. The facility shows recurring problems with accident hazards, emergency preparedness, and fire safety systems across multiple surveys. While all deficiencies show correction dates, the pattern of repeat violations in safety areas and ongoing complaints suggests persistent operational challenges that families should carefully consider.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Source: AZ State Licensing Agency
An onsite complaint survey was conducted on February 12, 2026 for intake #00157483. There were no deficiencies cited.
The investigation of Complaints 2700962, 2567796, and 00155376 was conducted on January 27, 2026. There were no deficiencies cited.
This complaint survey was conducted from December 22, 205, through December 23, 2025, to investigate complaints 00153696, 00153603, 00154029, 00152612, and 00152577. No deficiencies were cited.
An on-site risk-based complaint survey was conducted on October 14, 2025 through October 15, 2025 for the investigation of intakes #'s: 00140710,2233383, 00140940,2233385,00159336, 2233454, 00159703, 2233481, 00160522, 2233458, 00162430, 2233463, 00162455, 2233469, 00162523 , 2233468, 00162861, 2233470, 00163271, 2233472, 00164610, 2233237, 00164785, 2233226, 00167744, 2233188, 00168940, 2233172, 00173544, 2233484, 00174145, 2233489, 00174449, 2233490, 00174906, 2233492, 00175240, 2233493, 00175418, 2233495, 00176822, 2233506, 00177016, 2233240, 00177083, 2233507, 00177529, 2233508, 00178306, 2233512, 00178705, 2233515, 00179155, 2233520, 00179369, 2233521,00179946,2233524, 00180483,2233532,00183237, 2233539. There was no deficiency cited.
The complaint investigation was conducted on 10/6/2025, with investigation of complaints: 00145291, 00145359, and 00146143. There were no deficiencies cited.
An onsite complaint survey was conducted on September 10, 2025 for the investigation of intake #00144386. There are no deficiencies cited.
An onsite complaint survey was conducted on July 31, 2025 through August 1, 2025 for the following intake: 2573693. The following deficiency was cited:
The facility failed to ensure resident #1 was free from avoidable accidents when transferring a resident using a Hoyer lift. This deficient practice placed the resident at risk for serious injury, pain, and further decline.
The facility failed to ensure resident #1 was free from avoidable accidents when transferring a resident using a Hoyer lift. This deficient practice placed the resident at risk for serious injury, pain, and further decline.
An onsite complaint survey was conducted on July 17, 2025 through July 21, 2025 for the following intakes: 00137012, 00136622, 00136081, 00135722, 00135844, 00135535, AZ00185839, AZ00185784, AZ00185618, and AZ00185360. The following deficiencies were cited:
Based on the clinical record review, staff and resident interviews, and facility policies and procedures, the facility failed to protect the resident (#8) rights to be free from physical abuse by another resident (#7).
Based on the clinical record review, staff and resident interviews, and facility policies and procedures, the facility failed to protect the resident (#8) rights to be free from physical abuse by another resident (#7). The deficient practice could result in bodily injury and emotional or mental trauma.
Foothills Rehabilitation Center
for profit
Atied Associates
12 facilities nationwide
Chain avg rating: 2.5/5 · Rank 5 of 13
Owners
Rothner, William
Owner
Rothner, Daniel
Owner (parent company)
Rothner, Melissa
Owner (parent company)
Rothner, Rachel
Owner (parent company)
Key personnel
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97 reviews from families & visitors
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