See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Foothills Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2250 North Craycroft Road, Northeast Center · Tucson, AZ 85712149 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 96 Google reviews

5
4
3
2
1
Foothills Rehabilitation Center Nursing Home in Tucson, AZ — Street View
Street View

Watch Foothills Rehabilitation Center

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

While Foothills Rehabilitation Center has a highly regarded therapy and respiratory team that can facilitate successful recovery, the facility suffers from significant, recurring issues with nursing response times and basic hygiene. If you choose this facility, we strongly recommend having a family member present daily to advocate for your loved one's needs and ensure basic care tasks are completed.

Google Reviews

Google Reviews

96 reviews analyzed
Foothills Rehabilitation Center receives highly polarized feedback, with many families praising the physical and occupational therapy teams for successful recovery outcomes. However, a significant number of reviewers report severe neglect, including long response times for call lights, poor hygiene, and unprofessional behavior from administrative and front-desk staff. Potential families should be aware of the stark contrast between the effective therapy services and the reported inconsistencies in daily nursing care.

Quality Themes

Tap a score for details
Food6.0Staff3.0Clean3.0Activities7.0Meds2.0MemoryN/AComms2.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Knowledgeable respiratory unit staff
  • Compassionate individual nurses and aides
  • Successful post-surgery recovery outcomes

Concerns

  • Extremely slow response times to call lights (mentioned by 12 reviewers)
  • Poor hygiene and lack of assistance with personal care/toileting (mentioned by 9 reviewers)
  • Rude or unprofessional front desk and administrative staff (mentioned by 7 reviewers)
  • Understaffing leading to neglect (mentioned by 6 reviewers)
  • Loss of personal belongings (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'16(2)'18(5)'20(12)'22(7)'24(40)'26(4)

Distribution

5
38
4
10
3
3
2
2
1
42

How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the high volume of residents, what is your current protocol for ensuring call lights are answered promptly, especially during shift changes?
  • 2Could you walk me through how your team coordinates personal care and toileting assistance to ensure residents maintain their hygiene and dignity throughout the day?
  • 3Since your therapy and respiratory teams are highly regarded, how do they collaborate with nursing staff to ensure that post-surgery recovery plans are consistently followed?
  • 4What steps does the facility take to safeguard personal belongings and ensure items are tracked effectively for each resident?
  • 5How do you facilitate communication between the administrative team and families to ensure we are kept in the loop regarding our loved one's daily health and well-being?
  • 6What specific activities or social programs are available to keep residents engaged and active within the facility?

Personalized based on this facility's data


Key Review Excerpts

The daily nursing care from the RNs. LPNs and Nursing Aids is OUTSTANDING -- always professional, kind and compassionate. I felt safe and well cared for at every point of my stay.

Rehab patient · 2024★★★★★

My brother is currently a patient at this facility and I am a surgical nurse. I have never in my life dealt with blatant incompetence, laziness, and neglect. I witnessed urine and feces soiled bedding just thrown on the floor.

Family member · 2024☆☆☆☆

My husband is supposed to only rehabilitating in this place. But every time I come to visit his always laying down in that bed 24/7 soaking wet in urine and a dry poop.

Long-term resident's family · 2024★★★★
Source: 96 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.80hrs
OK
Registered nurses for medical care
Total Nursing
4.52hrs
OK
All nurses + aides combined
Staff Turnover
28%
Lower is better (< 30% = good)
RN Turnover
11%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

2

measures

Mixed Results

6

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.3%
Better than Avg
Here
4.3%
US
19.4%
AZ
20.5%
Pima
19.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
AZ
4.0%
Pima
4.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.0%
Better than Avg
Here
6.0%
US
15.3%
AZ
13.5%
Pima
14.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
14.4%
AZ
10.6%
Pima
12.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.8%
Better than Avg
Here
15.8%
US
19.5%
AZ
20.6%
Pima
19.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.1%
Mixed vs Avgs
Here
12.1%
US
15.4%
AZ
11.2%
Pima
14.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.7%
Better than Avg
Here
91.7%
US
79.7%
AZ
87.3%
Pima
91.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.2%
Mixed vs Avgs
Here
89.2%
US
81.8%
AZ
91.3%
Pima
91.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Worse than Avg
Here
2.0%
US
1.6%
AZ
1.1%
Pima
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (7.6)
14 complaint-triggered

Families have filed multiple complaint reports triggering inspections, with recent concerns about accident prevention, abuse protection, and care quality. The facility shows recurring problems with accident hazards, emergency preparedness, and fire safety systems across multiple surveys. While all deficiencies show correction dates, the pattern of repeat violations in safety areas and ongoing complaints suggests persistent operational challenges that families should carefully consider.

Mar 28, 2026Complaint
8
0600ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0610ModerateCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0655ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 1, 2025Complaint
1
0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 21, 2025Complaint
1
0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 25, 2025Complaint
1
0610MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

May 1, 2025Complaint
1
0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Mar 7, 2025Routine
22
0004ModerateCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0009ModerateCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0018ModerateCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0022ModerateCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

0023ModerateCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0024ModerateCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0026ModerateCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0029ModerateCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0033ModerateCorrected

Emergency Preparedness Deficiencies

Establish methods for sharing information.

0034ModerateCorrected

Emergency Preparedness Deficiencies

Provide a means of sharing information on occupancy/needs.

0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372ModerateCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0711ModerateCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741ModerateCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0914ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0341MinorCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0920MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

State Inspection History

State Inspections

Source: AZ State Licensing Agency

37total
34deficiencies
Feb 12, 2026Complaint
CleanReport

An onsite complaint survey was conducted on February 12, 2026 for intake #00157483. There were no deficiencies cited. 

Jan 27, 2026Complaint
CleanReport

The investigation of Complaints 2700962, 2567796, and 00155376 was conducted on January 27, 2026. There were no deficiencies cited.

Dec 22, 2025Complaint
CleanReport

This complaint survey was conducted from December 22, 205, through December 23, 2025, to investigate complaints 00153696, 00153603, 00154029, 00152612, and 00152577. No deficiencies were cited. 

Oct 14, 2025Complaint
CleanReport

An on-site risk-based complaint survey was conducted on October 14, 2025 through October 15, 2025 for the investigation of intakes #'s: 00140710,2233383, 00140940,2233385,00159336, 2233454, 00159703, 2233481, 00160522, 2233458, 00162430, 2233463, 00162455, 2233469, 00162523 , 2233468, 00162861, 2233470, 00163271, 2233472, 00164610, 2233237, 00164785, 2233226, 00167744, 2233188, 00168940, 2233172, 00173544, 2233484, 00174145, 2233489, 00174449,  2233490, 00174906, 2233492, 00175240, 2233493, 00175418, 2233495, 00176822, 2233506, 00177016,  2233240, 00177083,  2233507, 00177529, 2233508, 00178306,  2233512, 00178705, 2233515, 00179155, 2233520, 00179369, 2233521,00179946,2233524, 00180483,2233532,00183237, 2233539. There was no deficiency cited. 

Oct 6, 2025Complaint
CleanReport

The complaint investigation was conducted on 10/6/2025, with investigation of complaints: 00145291, 00145359, and 00146143. There were no deficiencies cited.

Sep 10, 2025Complaint
CleanReport

An onsite complaint survey was conducted on September 10, 2025 for the investigation of intake #00144386.  There are no deficiencies cited.

Jul 31, 2025Complaint

An onsite complaint survey was conducted on July 31, 2025 through August 1, 2025 for the following intake: 2573693. The following deficiency was cited:

25(d) Accidents. The facility must ensure that - §483.25(d)(1) The resident environment remains as free of accident hazards as is possible; and §483.25(d)(2)Each resident receives adequate supervisioFree of Accident Hazards/Supervision/Devices - 0689 FederalCorrected Aug 30, 2025

The facility failed to ensure resident #1 was free from avoidable accidents when transferring a resident using a Hoyer lift. This deficient practice placed the resident at risk for serious injury, pain, and further decline.

An administrator shall ensure that: R9-10-425.A.1. A nursing care institution&#39;s premises and equipment are: R9-10-425.A.1.b. Free from a condition or situation that may cause a resident or aR9-10-425.A.1.b.Corrected Aug 30, 2025

The facility failed to ensure resident #1 was free from avoidable accidents when transferring a resident using a Hoyer lift. This deficient practice placed the resident at risk for serious injury, pain, and further decline.

Jul 17, 2025Complaint

An onsite complaint survey was conducted on July 17, 2025 through July 21, 2025 for the following intakes: 00137012, 00136622, 00136081, 00135722, 00135844, 00135535, AZ00185839, AZ00185784, AZ00185618, and AZ00185360. The following deficiencies were cited:

12 Freedom from Abuse, Neglect, and Exploitation The resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined in this subpart. This in483.12(a)(1) FederalCorrected Sep 12, 2025

Based on the clinical record review, staff and resident interviews, and facility policies and procedures, the facility failed to protect the resident (#8) rights to be free from physical abuse by another resident (#7). The deficient practice could result in bodily injury and emotional or mental trauma.

An administrator shall ensure that: R9-10-410.B.3. A resident is not subjected to: R9-10-410.B.3.a. Abuse;R9-10-410.B.3.a.Corrected Sep 12, 2025

Based on the clinical record review, staff and resident interviews, and facility policies and procedures, the facility failed to protect the resident (#8) rights to be free from physical abuse by another resident (#7).

Ownership & Operations

Who Operates This Facility

Owner / Operator

Foothills Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Atied Associates

Chain Size

13 facilities nationwide

Chain avg rating: 2.5/5 · Rank 5 of 13

Ownership & Management

Owners

Rothner, William

Owner

40%

Rothner, Daniel

Owner (parent company)

7%

Rothner, Melissa

Owner (parent company)

7%

Rothner, Rachel

Owner (parent company)

7%

Rothner, William

Owner (parent company)

7%

Key personnel

Okeke, PatrickW-2 Managing EmployeeZimmerman, JoeManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call