Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy team. Still worth an in-person visit.
based on 239 Google reviews

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Sabino Canyon Rehabilitation & Care Center has a strong overall Medicare rating. Public reviewers frequently mention: highly effective physical and occupational therapy team and many dedicated and compassionate individual staff members. Review the component ratings and current source records before deciding.
Sabino Canyon Rehabilitation & Care Center receives polarized feedback, with many families praising the physical therapy department and individual staff members, while others report severe neglect and safety concerns. Frequent complaints highlight long response times for call lights, poor communication regarding medical needs, and inconsistent standards of care, particularly during nights and weekends. Families should be aware that while some residents experience successful rehabilitation, others report issues with hygiene, dietary management, and medication administration.
Quality Themes
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Distribution · 207 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“The PT and OT routine is based around real life situations you may encounter out side of the center which is helpful and realistic. My PT was a man named Paul who went above and beyond.”
“The staff is great I had a family member there that was treated and cared for. Great staff!!!!!”
“My mom fell three times in 12 hours of her initial stay. I requested that a commode be placed at bedside and it never was, triggering her falls. She would press the call light, no one would come.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints that triggered inspections, with recurring issues in resident rights documentation and accident prevention. The facility has faced deficiencies across safety supervision, environmental safety, fire safety systems, and medical record management, but all violations have been corrected by the provider according to inspection records.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Source: AZ State Licensing Agency
An onsite complaint investigation was conducted on February 24, 2026 for intake #00159758. There were no deficiencies cited.
The complaint survey was conducted on December 29, 2025, with the investigation of intake #00152618. The were no deficiencies cited:
Based on observation, the facility failed to maintain several doors in the building. Failing to maintain doors in the facility could allow heat and/or smoke to transfer, which will cause harm to the patients and/or staff.
Based on observation, the facility failed to maintain the sprinkler heads and ensure that all parts of the sprinkler system were in accordance with the UL Listing. Failing to maintain sprinkler heads and missing escutcheon plates, which are part of the U.L. Listing of the sprinkler assembly, could allow heat and smoke to affect other areas of the building. This could cause harm to the patients.Â
An onsite complaint survey was conducted on July 14 through July 15, 2025 for the investigation of intake #00136371, 00136371. There were no deficiencies cited.
The onsite investigation of intakes 00129802, 00130609, AZ00213584, and AZ00213582 was conducted on May 20, 2025. No deficiencies were cited.
The onsite investigation of intake SF00123144 was conducted on March 25, 2025. No deficiencies were cited.
An onsite complaint survey was conducted on March 10, 2025 through March 11, 2025 for the investigation of intake # 00121651, 00121078. There were no deficiencies cited.
An onsite complaint survey was conducted on February 25, 2025 for the investigation of intake # AZ00223489. There were no deficiencies cited.
Sabino Canyon Rehabilitation & Care Center
for profit
The Ensign Group
346 facilities nationwide
Chain avg rating: 3.2/5 · Rank 91 of 328
Owners
Bandera Healthcare LLC
Owner · Organization
The Ensign Group INC
Owner (parent company) · Organization
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
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Medicare Care Compare
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