Focused Care at Westwood
Strong Medicare quality ratings; families often praise compassionate and attentive activity programming. Still worth an in-person visit.
based on 57 Google reviews
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What this means for your family
This facility is excellent for rehabilitation and social engagement due to its highly praised therapy team and active social programs. However, if your loved one requires frequent hygiene assistance, you should specifically inquire about the consistency of care during the overnight shift and afternoon transitions.
Google Reviews
Google Reviews
57 reviews on Google“Families can expect a very warm, community-oriented atmosphere with highly praised activity programs and a dedicated management team. However, there are serious concerns regarding inconsistent care during night shifts and occasional lapses in hygiene and responsiveness during the afternoon hours.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive activity programming
- Welcoming and professional management team
- Clean and well-maintained facility
- Effective rehabilitation and therapy services
Concerns
- Inconsistent care and hygiene during night/shift changes (mentioned by 2 reviewers)
- Decline in monitoring/checks during afternoon hours (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 86 analyzed
How They Respond to Reviews
The owner uses template-based responses that avoid addressing specific allegations or grievances. Negative reviews are met with a redirection to management contact numbers, while positive reviews are the only ones receiving personalized praise.
Questions for Your Tour
- 1We've heard wonderful things about the activity programming here; could you tell us more about what a typical day looks like for residents?
- 2How does the care team manage resident monitoring and check-ins during the afternoon hours and during shift changes?
- 3What specific protocols are in place to ensure consistent hygiene and care standards are met throughout the night?
- 4We noticed the management team is very professional; how do you typically communicate with families regarding any changes in a resident's care plan?
- 5In the event of a medical emergency after hours, what is the immediate process for contacting physicians and notifying the family?
- 6With the rehabilitation services being a strength here, how does the therapy team work alongside the daily nursing staff to support a resident's progress?
Personalized based on this facility's data
Key Review Excerpts
“This is an awesome place for rehab. My aunt had a stroke and came for therapy and left almost 100% recovered. Felix and the therapy team are great.”
“Carla Hudgen is genuinely passionate about the seniors at this facility. She organizes outings for the residents who are able to participate.”
“SABRINA DON . DR ABBY AND DAYTIME STAFF ARE EXCELLENT BUT LATE NIGHT HORRIBLE BE PREPARED FOR A DIAPER CHANGE NOT TILL SHIFT CHANGE.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Focused Care at Westwood has significant ongoing problems with families filing 12 complaint-triggered deficiencies across recent surveys. The facility repeatedly struggles with infection control, toileting and incontinence care, and food safety, with these issues persisting across multiple inspections from 2022 to 2025. While deficiencies show correction dates, the recurring nature of core care problems and substantial family complaints suggest persistent quality concerns that warrant careful consideration.
Nov 6, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 14, 2025Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Mar 14, 2025Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 7, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 11, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Jan 26, 2024Routine6
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Ownership & Operations
Who Operates This Facility
Fpacp Houston, LLC
for profit
FOCUSED POST ACUTE CARE PARTNERS MANAGEMENT, LLC
BERNARD TANYI
Chain Affiliation
Focused Post Acute Care Partners
25 facilities nationwide
Chain avg rating: 2.2/5 · Rank 7 of 25
Ownership & Management
Owners
Fpacp Houston LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit fpacp.com
Medicare data downloads
Original nursing home datasets
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