Saint Francis Health Care Services
Reviewer concerns include failure to provide scheduled medical or therapy services (mentioned by 2 reviewers) — investigate before committing.
based on 12 Google reviews
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What this means for your family
Do not use this provider without extreme scrutiny. The recurring pattern of unfulfilled medical services and allegations of fraudulent billing is a massive red flag for any family's safety and finances.
Google Reviews
Google Reviews
12 reviews on Google“Families should exercise extreme caution, as reviewers consistently report severe issues including allegations of Medicaid fraud, failure to provide scheduled medical services, and unprofessional administrative conduct. Critical concerns include unresponsiveness to medical needs, such as wound care, and significant disputes regarding billing and employee compensation.”
Quality Themes
Tap a score for detailsConcerns
- Failure to provide scheduled medical or therapy services (mentioned by 2 reviewers)
- Unprofessional administrative behavior and lack of communication (mentioned by 3 reviewers)
- Allegations of fraudulent billing and Medicaid fraud (mentioned by 2 reviewers)
- Incompetent clinical care and lack of nursing training (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1How do you ensure that all scheduled therapy and medical appointments are coordinated and attended by the residents?
- 2What is your process for communicating important updates or changes in care to family members?
- 3Could you walk me through your protocols for medication management and how you track administration?
- 4What specific training and clinical oversight do your nursing and care staff receive to handle complex medical needs?
- 5How do you maintain the cleanliness and upkeep of the common areas and resident rooms on a daily basis?
- 6What kind of daily activities or social outings do you have planned to keep the residents engaged?
Personalized based on this facility's data
Key Review Excerpts
“If i could give zero stars i would ive been trying to get a wound care change of a picc line dressing since over a week now, first they call me and ask for my information and they say they would call me back they never did, and then i call back again later on just for them to pass me to another person and telling me at the end of the day that I'm not even in their system !”
“Medicaid fraud!!! All about money and lying about hours. I hope the state goes after Rose. Medicaid fraud to the fullest.”
“Nurse came twice and had no knowledge of how to bandage my wound, and asked me (the patient) what should she use to do the wound care; no physical therapist came, no occupational therapist came.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Saint Francis Health Care Services has had previous inspections resulting in violations related to Life Safety Codes, specifically regarding fire alarm maintenance and documentation. More recent inspections identified a failure to perform required annual searches of medical records. No active enforcement actions were found in the current report.
Mar 15, 2022Routine
Health Code (2 violations)
The facility failed to search the NAR and EMR annually.
No description provided for this date.
Jun 15, 2021Routine
Life Safety Code (5 violations)
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies.
Ownership & Operations
Who Operates This Facility
David O Opara
for profit
DAVID O OPARA
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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