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Reviewer concerns include allegations of fraudulent billing and medicaid fraud (mentioned by 2 reviewers) — investigate before committing.
based on 12 Google reviews
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Reviewer feedback for Saint Francis Health Care Services suggests areas to investigate further. Common concerns include: allegations of fraudulent billing and medicaid fraud (mentioned by 2 reviewers), failure to provide promised medical or therapy services (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should exercise extreme caution, as reviews consistently report severe issues with service reliability, billing integrity, and clinical competence. Reviewers frequently allege fraudulent billing practices, failure to provide promised medical services like physical therapy, and significant difficulty in communicating with management regarding payments and care coordination.
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Distribution · 23 analyzed
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Key Review Excerpts
“Medicaid fraud!!! All about money and lying about hours. I hope the state goes after Rose. Medicaid fraud to the fullest.”
“I was set up with St Francis through Memorial Herman Hospital when I was discharged. I was to have nursing, physical therapy, & occupational therapy. Nurse came twice and had no knowledge of how to bandage my wound”
“If i could give zero stars i would ive been trying to get a wound care change of a picc line dressing since over a week now, first they call me and ask for my information and they say they would call me back they never did”
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection data shows several historical violations from 2019 related to fire safety, emergency planning, and building maintenance. There are currently no active enforcement actions listed for this facility.
Health Code (7 violations)
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
Saint Francis Health Care Services
for profit
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Google Reviews
12 reviews from families & visitors
TX HHSC — View Official Record
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