Fairwinds - Spokane
Families consistently rate this highly — reviewers highlight clean, well-maintained facility. Schedule a visit to confirm the fit.
based on 72 Google reviews
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What this means for your family
Fairwinds offers a vibrant social environment and high-quality amenities that many residents enjoy for years. However, recent reports of slow response times to fall incidents and disputes over contract terms are significant red flags. We strongly recommend asking management for their specific protocols regarding fall detection and requesting a clear explanation of their eviction and billing policies before signing.
Google Reviews
Google Reviews
72 reviews on Google“Fairwinds - Spokane is generally regarded as a high-end, well-maintained community with a wide variety of social activities and a dedicated staff. While many families praise the facility for its cleanliness and long-term care quality, recent negative reviews highlight serious concerns regarding responsiveness to resident falls and restrictive policies regarding family visitation.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Active social calendar and wellness programs
- Professional and attentive staff
- Convenient location near shopping and amenities
Concerns
- Slow or inadequate response to resident falls (mentioned by 2 reviewers)
- Restrictive visitation policies and control over resident access (mentioned by 2 reviewers)
- High costs and aggressive contract/billing practices (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 74 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With such a robust social calendar, could you walk us through a typical week of wellness programs and how you encourage residents to participate?
- 2We noticed your location is very convenient to local shopping; how do you manage resident outings or individual access to those nearby amenities?
- 3Could you explain your current protocols for monitoring resident safety and your specific process for responding to falls or medical incidents?
- 4We appreciate the transparency in your billing; could you help us understand the structure of your service agreements and what is included in the monthly cost to ensure we have a clear picture of the value?
- 5How do you balance maintaining a secure environment with ensuring that family members have flexible and meaningful access to visit their loved ones?
- 6We see you actively engage with feedback online; how do you incorporate input from families into your daily operations and staff training?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been at Fairwinds over eleven years and we are extremely pleased with her experiences there. The health and well being of the residents is a priority. Staff is well trained, friendly and competent.”
“My father was a fall risk. FAIRWIND was ready to evict him because he was a liability, but for two thousand more a month he could stay. After his THIRD trip to the hospital, after laying on the floor for hours in his room undetected.”
“Recently moved Mom from a new much more expensive facility. The food here is better. The service is better. With more residents the activity level is greater. She loves it”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 21, 2026Inspection
Follow-up inspection conducted on 05/21/2026 found no deficiencies; previous compliance determinations 77848 and 74580 are addressed.; The document spans pages 11-13. The plan of correction for both deficiencies was signed by the administrator on 2/13/2026 with a target compliance date of 3/13/2026.
Staff B worked with an expired NAC certification. Staff C and Staff D lacked required documentation for dementia and/or mental health specialty training.
The facility failed to ensure required vaccinations were current for a pet (Pet A) living on the premises; the rabies vaccination had expired.
Mar 24, 2026Enforcement$500.00Report
This is a civil fine enforcement letter. The deficiency was previously cited on 2026-01-27 and 2023-04-20. The civil fine amount is $500.00.
The licensee failed to implement a safe medication delivery system, resulting in one resident not receiving two prescribed medications.
Sep 23, 2025Fire
Inspection on 07/18/2025 resulted in 'Disapproved' status; follow-up inspection on 09/23/2025 resulted in 'Approved' status.
Powerstrip plugged into another powerstrip in room 118; electrical hazard with powerstrip in room 114.
Ceiling penetration in the maintenance office.
Extreme amounts of particulates attached to kitchen sprinklers; need to confirm age and type of refrigerator/freezer sprinklers.
Facility unable to provide documentation for 90-minute annual battery test within the last 12 months.
Storage too close to sprinkler heads in room 228, room 257, and 3rd floor activities.
Combustible material attached to the resident room door for room 131.
Facility unable to provide documentation for required 30-second monthly testing of battery backup egress lights.
Missing escutcheon in room 228.
Mar 19, 2025FireCleanReport
Inspection conducted in response to a complaint regarding a broken dry pipe. The fire sprinkler system on the 3rd floor East Side burst due to elevated air pressure. The system was repaired, and no violations were cited.
Aug 16, 2024Fire
Several items marked as 'Completed' or 'Report provided' suggesting immediate correction during or after inspection.
Unapproved extension cord in use in the 2nd floor bookkeepers office.
Required annual maintenance report for fire extinguishers was not available at inspection.
Unapproved multitap plug in room 314 and unapproved three plug outlet adapter in room 279.
Missing spare sprinklers in cabinet, backflow preventer flow test pending, lack of documentation for quarterly sprinkler inspections, and requirement to test/replace older refrigerator/freezer sprinklers.
Unable to provide documentation for monthly single and multiple station alarm testing.
Unable to provide documentation for the annual 90 minute power test for emergency lights.
Unable to provide the automatic backup generator inspection/service report.
Jul 15, 2024Inspection
The document set includes both a follow-up letter dated 08/16/2024 (Compliance Determination 45766) stating the deficiency WAC 388-78A-2710-3-b was corrected, and the original Statement of Deficiencies dated 07/15/2024 (Compliance Determination 43833).
The facility failed to provide 30 days written notice to residents and their representatives regarding a reduction in weekly nursing hours.
Apr 20, 2023Inspection
A follow-up inspection on 2023-06-09 found no deficiencies and all listed WACs were noted as corrected.
Facility failed to complete a national fingerprint background check for 1 staff member.
Facility failed to ensure blood pressure medication was administered as prescribed for 1 resident; medication was held without documentation or administered without verifying dosage.
Facility failed to complete two-step TB skin testing for 19 staff members.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Official Website
Visit leisurecare.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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