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Evergreen Cottages

Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.

21715 Bridgewater Village Dr, Katy, TX 7744916 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
5.0/5

based on 47 Google reviews

5
4
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Evergreen Cottages Assisted Living in Katy, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking a high level of emotional support and personalized care, particularly for those with dementia. The staff is exceptionally well-regarded for treating residents like family. There are no major red flags in the reviews, but you may want to verify specific meal menus during your tour.

Google Reviews

Google Reviews

47 reviews on Google
Evergreen Cottages is highly regarded by families for its exceptionally compassionate and attentive caregiving staff, with frequent praise for specific individuals like Shelena and Claudia. Reviewers consistently highlight the warm, home-like atmosphere and the facility's cleanliness. While the care quality is excellent, there are no significant recurring criticisms mentioned in the reviews.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive caregivers
  • Clean and well-maintained facility
  • Warm, home-like atmosphere
  • Strong leadership and professional management
  • Excellent communication with families

Rating Trends

Tap a year to see what changed

2345.02019(1)5.02020(2)5.02022(2)5.02024(2)4.92025(62)5.02026(14)

Distribution · 83 analyzed

5
79
4
4
3
0
2
0
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42 reviews posted between Sep 2, 2025Sep 6, 2025 · 40 were 5-star
10 reviews posted between Sep 7, 2025Sep 11, 2025 · 8 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Since Evergreen Cottages has such a small, intimate capacity of 16 residents, how does that small group size help you tailor your care to each person's specific needs?
  • 2We've heard wonderful things about the warm, home-like atmosphere here; what are some of the favorite daily activities or social traditions that help create that feeling for the residents?
  • 3With your memory care certification, how do your caregivers specifically adapt their communication styles to support residents experiencing cognitive changes?
  • 4The management team seems very involved and responsive to families; how do you typically keep us updated on any small changes in our loved one's day-to-day well-being?
  • 5In the event of a medical emergency during the night, what is the specific protocol for contacting both medical professionals and our family?
  • 6How do you ensure the facility maintains that high standard of cleanliness and maintenance that your residents and families clearly value so much?

Personalized based on this facility's data


Key Review Excerpts

Evergreen Cottages was more than just a care home for my dad — it was truly a family. From the very beginning, Vanessa and the entire team welcomed us with open arms and gave my dad the dignity, love, and attention he deserved.

Long-term resident's family · 2025★★★★★

My mother lived at Evergreen Cottages Bridgewater during her last year with dementia, and I will always be grateful for the care she received. Any concerns I had were addressed quickly, and my mother adored the staff, who treated her with dignity and respect.

Memory care family member · 2025★★★★★

One of the most compassionate caring loving person is Mrs Claudia. She took care of our loved one as if he was her own father. She spoke softly and firm so he would understand her directions.

Care recipient's family · 2025★★★★
Source: 47 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
5deficiencies

Key Findings

Evergreen Cottages had two inspection periods with noted deficiencies. Recent 2023 findings related to employee background check procedures, while older 2019 findings involved fire safety and gas line documentation. All listed violations were marked as corrected.

Feb 8, 2023Routine

Health Code (2 violations)

Health CodeCorrected Feb 15, 2023

The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.

Health CodeCorrected Feb 15, 2023

The facility failed to conduct criminal history checks of employees and applicants.

Apr 17, 2019Routine

Life Safety Code (3 violations)

Life Safety CodeCorrected Apr 22, 2019

The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented

Life Safety CodeCorrected Apr 22, 2019

The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.

Life Safety CodeCorrected Apr 22, 2019

The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Evergreen Cottages, Lp

Organization Type

for profit

Administrator

VANESSA L TRAUTWEIN, RN

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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