Estancia Del Sol
Families consistently rate this highly — reviewers highlight exceptional, compassionate care staff. Schedule a visit to confirm the fit.
based on 84 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high-end, resort-style environment with exceptionally kind and attentive caregivers. However, if your loved one relies on strict medication protocols, you should specifically ask management about their recent medication error prevention strategies and oversight.
Google Reviews
Google Reviews
84 reviews on Google“Estancia Del Sol is highly regarded for its resort-like atmosphere, beautiful amenities, and a staff that many families describe as exceptionally caring and attentive. While the majority of reviews are glowing, some families have raised serious concerns regarding medication administration errors and occasional lapses in resident monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional, compassionate care staff
- Beautiful, resort-style facility and amenities
- Engaging fitness and social activities
- Clean and well-maintained environment
Concerns
- Medication administration errors (mentioned by 2 reviewers)
- Inconsistent food quality (mentioned by 3 reviewers)
- Lack of resident monitoring/responsiveness
Rating Trends
Tap a year to see what changed
Distribution · 87 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently name-drop specific staff members mentioned in reviews. While most responses are warm and celebratory, there is a notable tendency to use repetitive phrasing and occasionally misattribute names or use templates.
Questions for Your Tour
- 1It is wonderful to see how much the management team engages with the community through your review responses; how do you typically incorporate resident and family feedback into your daily operations?
- 2The facility looks like a beautiful resort-style environment; could you tell us more about the specific fitness and social activities available to keep residents active and engaged?
- 3What specific protocols and double-check systems do you have in place to ensure medication administration is always accurate and timely?
- 4How do the caregivers monitor resident well-being throughout the day to ensure everyone's needs are being met promptly?
- 5We noticed the dining area is lovely; how do you ensure consistent food quality and nutritional variety for all residents at every meal?
- 6In the event of a medical emergency or a change in health status during the night, what is the immediate process for care and communication with the family?
Personalized based on this facility's data
Key Review Excerpts
“I am writing this to commend Jacqueline Robles, whom I see most days that I visit my Mom at Estancia del Sol. Jacqueline always has a friendly greeting, not just for me, but especially for my Mom.”
“After visiting several assisted living facilities, I consider Estancia Del Sol as the Ritz-Carlton of assisted living. The staff is always friendly and attentive and the facility is beautiful.”
“Less than one year later, wow did we have a different viewpoint on it although I do have to say the front desk and restaurant staff continued to be exceptional. Over time there were multiple errors on medication dispensing which thankfully my mother in law caught”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Sep 11, 2025InspectionClean
The facility underwent a required comprehensive annual inspection. The Licensing Program Analyst observed that the facility is clean, in good repair, and operating in safe conditions across all inspected areas, including the physical plant, food service, and care/supervision. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.
May 19, 2025ComplaintClean
The report details a complaint investigation conducted on behalf of the facility. All three allegations—regarding dish sanitization, hand hygiene, and resident dignity—were found to be unsubstantiated based on staff and resident interviews, and facility tour observations. Consequently, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.
Apr 23, 2025OtherClean
This report details a complaint investigation conducted on 04/23/2025. The investigation found one deficiency cited under CCR 87468.2(a)(8), which is classified as a Type A violation due to the immediate risk posed to residents. The facility was required to complete specific training and submit proof of attendance to correct this finding.
Apr 23, 2025ComplaintClean
This report details a complaint investigation conducted on 04/23/2025. The investigation found one deficiency cited under CCR 87468.2(a)(8), which is classified as a Type A violation due to the immediate risk posed to residents. The facility was required to complete specific training and submit proof of attendance to correct this finding.
Nov 8, 2024InspectionClean
The facility underwent a required comprehensive annual inspection. The Licensing Program Analyst observed that the facility is clean, in good repair, and operating in safe conditions. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.
Nov 13, 2023OtherClean
The facility underwent a required comprehensive annual inspection. The physical plant and general operations were found to be in good repair and safe condition. One Type B deficiency was cited regarding the improper storage of perishable food items in the refrigerator.
Nov 13, 2023InspectionClean
The facility underwent a required comprehensive annual inspection. The physical plant and general operations were found to be in good repair and safe condition. One Type B deficiency was cited regarding the improper storage of perishable food items in the refrigerator.
Jun 20, 2023OtherClean
This report details findings from a complaint investigation concerning resident care, specifically regarding oxygen administration and hospice coordination. Multiple deficiencies were cited, including two Type A violations related to equipment operation and medication handling, and two Type B violations concerning hospice care protocols and oxygen equipment knowledge. The facility was required to complete several corrective actions by July 4, 2023.
Ownership & Operations
Who Operates This Facility
Estancia Msl Llc;msl Community Management LLC
LISA HUNT
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
84 reviews from families & visitors
Official Website
Visit mbkseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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