Nursing HomeMedicaid Investigative

Corona Post Acute Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2600 South Main Street, Corona, CA 92882|176 beds|Licensed & Active

2/5

Medicare

Inspection

Quality

Staffing

Google rating

3.0/5

based on 138 Google reviews

(951) 736-4700 Directions Website

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2/ 10

low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (2/5 stars)

Below average in CA · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record

Source: Medicare data

What this means for your family

While the facility offers strong physical therapy and a friendly admissions team, the high frequency of reports regarding neglect, hygiene, and delayed medication is deeply concerning. If you choose this facility, you must implement a rigorous daily check-in routine to ensure your loved one is clean, comfortable, and receiving medications on schedule.

Google Reviews

138 reviews on Google

“Families considering Corona Post Acute Center should be aware of significant concerns regarding neglect, including reports of patients being left in soiled linens and delayed medication administration. While some residents and families praise the rehabilitation services and specific admissions staff, there is a recurring pattern of complaints regarding poor hygiene, unpleasant odors, and inadequate staffing levels.”

Quality Themes

Tap a score for details

Strengths

Compassionate rehabilitation and physical therapy teams
Friendly and professional admissions department
Kind and attentive nursing staff in specific units
Clean and beautiful building for certain residents

Concerns

Neglect regarding hygiene and soiled linens (mentioned by 5 reviewers)
Inadequate staffing and slow response to call buttons (mentioned by 7 reviewers)
Unpleasant facility odors and cleanliness issues (mentioned by 4 reviewers)
Delayed or inaccurate medication administration (mentioned by 3 reviewers)
Poor communication from management and nursing staff (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 140 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've heard wonderful things about the compassion of your rehabilitation and physical therapy teams; can you tell us more about how they work with residents to maintain mobility?
2How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
3What specific protocols do you have in place to ensure resident hygiene and linen changes are handled promptly and consistently?
4How do you ensure that call buttons are answered quickly, especially during the busier shifts or overnight hours?
5What steps are taken daily to maintain a fresh and clean environment throughout the different wings of the building?
6Can you describe the dining experience and how much input residents have regarding their meal options and schedules?

Personalized based on this facility's data

Key Review Excerpts

“The rehab services in this building really helped her. Service is excellent. They have several staff that are really dedicated to helping our elderly family.”

Rehab patient's family · 2024★★★★★

“My uncle was brought here after a fall and I was a bit hesitant with the mixed reviews but corona post acute took good care of him. They helped him recover with the amazing physical therapy team.”

Rehab patient's family · 2024★★★★★

“The staff is wonderful and food is good...they took great care of him...thank you all!!!”

Long-term resident's family · 2018★★★★☆

Source: 138 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.59hrs

78%

Registered nurses for medical care

Total Nursing

4.12hrs

All nurses + aides combined

Staff Turnover

47%

Lower is better (< 30% = good)

RN Turnover

40%

Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility22.1%

Worse than Avg

Here

22.1%

12.1%

7.0%

Riverside

7.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility19.0%

Mixed vs Avgs

Here

19.0%

19.4%

10.7%

Riverside

8.4%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility5.5%

Better than Avg

Here

5.5%

15.5%

11.7%

Riverside

11.5%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility7.6%

Mixed vs Avgs

Here

7.6%

15.3%

10.5%

Riverside

7.3%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

98.6%

Riverside

99.1%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility8.3%

Mixed vs Avgs

Here

8.3%

14.4%

10.4%

Riverside

7.9%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility93.4%

Better than Avg

Here

93.4%

79.8%

93.2%

Riverside

93.4%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility91.8%

Mixed vs Avgs

Here

91.8%

81.8%

94.2%

Riverside

95.2%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.4%

Better than Avg

Here

0.4%

1.6%

1.5%

Riverside

1.1%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies

Near state avg (15.4)

32 complaint-triggered

Corona Post Acute Center has a concerning pattern with families frequently filing complaints that triggered inspections, resulting in 96 deficiencies over 27 surveys. The most recurring issues involve resident rights violations (including access to medical records), infection control failures, and safety hazards. Problems with treatment according to care orders and pressure ulcer care also appear repeatedly across multiple years, suggesting ongoing quality of care challenges that persist despite corrections.

Apr 10, 2026Complaint1 finding

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 30, 2026Complaint1 finding

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 2, 2026Complaint1 finding

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Oct 6, 2025Complaint1 finding

0573Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Aug 22, 2025Complaint1 finding

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Jun 30, 2025Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Corona Post Acute Center

Organization Type

for profit

Chain Affiliation

Chain Name

Serrano Group

Chain Size

11 facilities nationwide

Chain avg rating: 2.3/5 · Rank 4 of 11

Ownership & Management

Owners

Corona Ltc LLC

Owner · Organization

100%

Bl Cali II LLC