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Nursing HomeMedicaid

Corona Regional Medical Center D/p Snf

Strong Medicare quality ratings; families often praise attentive staff members in specific units. Still worth an in-person visit.

730 Magnolia Avenue, Corona, CA 9287961 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
2.3/5

based on 23 Google reviews

5
4
3
2
1
Corona Regional Medical Center D/p Snf Nursing Home in Corona, CA — Street View
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What this means for your family

This facility presents significant risks regarding staff conduct and the quality of mental health support. While some families have had positive long-term experiences, the prevalence of reports regarding verbal abuse and intimidation is a major red flag. If you choose this facility, you should closely monitor all interactions between staff and your loved one and verify the specific therapy protocols in place.

Google Reviews

Google Reviews

23 reviews on Google
Families should exercise extreme caution, as many reviewers report severe issues with staff professionalism, including allegations of verbal abuse, disrespect, and dismissive behavior. While some individuals praise specific nurses or the effectiveness of certain therapies, there is a recurring pattern of reports regarding poor mental health support and intimidating environments.

Quality Themes

Tap a score for details
FoodN/AStaff1.0CleanN/AActivities2.0MedsN/AMemoryN/AComms2.0Value1.0

Strengths

  • Attentive staff members in specific units
  • Effective therapy for certain patients
  • Compliance with dietary restrictions

Concerns

  • Staff verbal abuse and disrespectful treatment (mentioned by 6 reviewers)
  • Inadequate mental health/psychiatric therapy (mentioned by 2 reviewers)
  • Unprofessional or intimidating behavior by nursing staff (mentioned by 3 reviewers)
  • Restrictive visiting hours and policies (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(2)'19(5)'23(2)'25(3)'26(1)

Distribution · 25 analyzed

5
6
4
2
3
0
2
0
1
17

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard great things about how well the dietary team manages specific nutritional needs; could you tell us more about how meals are customized for residents?
  • 2Since we want to ensure a positive environment, what steps are taken to maintain a respectful and professional culture among the nursing and care staff?
  • 3How do you ensure consistent and clear communication between the nursing staff and family members regarding daily care updates?
  • 4Could you describe the variety of social activities and events available to keep residents engaged and connected with one another?
  • 5In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating with the hospital?
  • 6We'd love to know more about the availability of mental health support or specialized therapy services for residents who might need extra emotional care.

Personalized based on this facility's data


Key Review Excerpts

The therapy was awful, and so very surface level. My therapy in the child's psych ward both times was more serious and effective than the paper sheets they gave us.

Psych ward patient · 2024☆☆☆☆

The two head charge nurses refused to let me file a complaint. Claimed I was overreacting to my father's condition (turns out he was having heart failure) and had another male nurse standing in the back of the room intimidating me.

Family member of a patient · 2024☆☆☆☆

All of the terrible reviews you read about this place are true. Staff is verbally abusive, enjoys antagonizing and making fun of patients, and overall treating those with mental illness as less than human beings.

Patient with PTSD · 2024☆☆☆☆
Source: 23 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
2.27hrs
OK
Registered nurses for medical care
Total Nursing
7.66hrs
OK
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)
RN Turnover
37%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
3/ 5
Better Than Avg

4

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
19.4%
CA
10.7%
Riverside
8.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Riverside
7.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility12.3%
Worse than Avg
Here
12.3%
US
4.9%
CA
4.5%
Riverside
4.5%
🔒

Residents who were physically restrained

↓ Lower is better
This Facility7.7%
Worse than Avg
Here
7.7%
US
0.1%
CA
0.4%
Riverside
0.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility19.7%
Worse than Avg
Here
19.7%
US
19.5%
CA
13.7%
Riverside
17.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.9%
Mixed vs Avgs
Here
97.9%
US
93.4%
CA
98.6%
Riverside
99.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility55.6%
Worse than Avg
Here
55.6%
US
81.8%
CA
94.2%
Riverside
95.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility7.7%
Worse than Avg
Here
7.7%
US
1.6%
CA
1.5%
Riverside
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (15.4)
9 complaint-triggered

This facility shows concerning patterns with repeated fire safety violations and families have filed complaints leading to deficiency citations. The most recurring issues involve fire safety systems (sprinklers, alarms, emergency lighting), emergency preparedness, and food service operations. Many deficiencies persist across multiple surveys from 2022-2025, including problems with backup power systems and fire drills, suggesting ongoing compliance challenges. Complaints triggered investigations that found issues with pressure ulcer care, resident rights, and failure to report suspected abuse, though all deficiencies show correction dates from the provider.

Mar 12, 2026Complaint
2
0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Mar 2, 2026Complaint
4
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 23, 2025Routine
12
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0039Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0908Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0004Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Apr 2, 2024Complaint
1
0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Feb 15, 2024Routine
25
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0801Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Feb 7, 2024Complaint
2
0551Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Corona Regional Medical Center D/p Snf

Organization Type

for profit

Ownership & Management

Owners

Universal Health Services INC

Owner · Organization

Miller, Alan

Owner (parent company)

Key personnel

Coleman, JamesContracted Managing EmployeeMachoka, AllistairContracted Managing EmployeeTiongson, ChristopherContracted Managing EmployeeFilton, SteveOfficer / DirectorSim, EdwardOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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