Brookdale Corona

This report details a complaint investigation conducted on behalf of the facility. Both allegations investigated—failure to prevent resident harm and retaining residents with higher care needs—were found to be unsubstantiated based on interviews and facility review.

This report details the findings of a Complaint Investigation regarding allegations that staff did not provide resident privacy during visitation. The investigation concluded that the allegation is unsubstantiated, as the review of records and interviews did not yield sufficient evidence to prove the violation occurred.

The facility underwent a required comprehensive annual inspection. The inspection covered physical plant, food service, and care/supervision, and the facility was found to be operating in safe and compliant conditions. No deficiencies were cited during this visit.

The inspection identified three critical deficiencies related to immediate health and safety risks. Specifically, the facility's resident pull cord system was non-functional, the required current first aid manual was missing, and multiple residents' medications were not administered according to physician orders. All cited deficiencies are classified as Type A, indicating immediate corrective action is required.

The facility underwent an unannounced Health and Safety check conducted by the Licensing Program Analyst. The observation covered the facility's interior, exterior, food supply, medications, and residents in care. No deficiencies were cited per Title 22, Division 6, of the California Code of Regulations.