Crestway Nursing & Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 10 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (28 vs median 8.0)
- High staff turnover (52%)
- High RN turnover (64%)
Bottom 25% in Texas · Critically understaffed (RN) · Above average staffing · $73,977 in fines
What this means for your family
This facility is an excellent choice for families seeking a compassionate environment, particularly for respite care or post-fall recovery. The nursing leadership and specific staff members like Nurse Ashley are highly regarded for their dignity and kindness toward residents.
Google Reviews
Google Reviews
10 reviews on Google“Families can expect high-quality clinical care and a compassionate nursing staff, with specific praise for the Director of Nursing and individual nurses. While the facility is noted for being clean and well-maintained, the reviews primarily focus on the kindness and attentiveness of the staff during both long-term and respite stays.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong clinical leadership
- Effective family communication
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I've read some wonderful things about the compassion and attentiveness of your nursing staff; how do you ensure that level of care remains consistent across all shifts?
- 2Since the facility is so well-maintained and clean, what are your specific protocols for daily housekeeping and sanitization in the resident rooms?
- 3With the recent focus on improving clinical leadership, what specific changes are being implemented to enhance the quality of medical care and oversight?
- 4How does the clinical team communicate important medical updates or changes in health status to family members to ensure we are always in the loop?
- 5In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and coordinating care?
- 6What kind of daily activities or social programs do you have planned to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“Our family had such a positive experience during our loved one’s respite stay. From the beginning, the staff made us feel comfortable and confident that they were in good hands. Nurse Ashley was truly amazing. She showed so much compassion, patience, and attentiveness throughout the stay.”
“I’m so grateful for the care and compassion the staff has shown my dad during his time here. From the nurses to the front desk team, everyone has treated him with kindness, patience, and respect.”
“Great care for your loved ones because of their great nursing Leader Morvyn Director Of Nursing!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families frequently filing complaints that triggered 46 of 77 total deficiencies. The most recurring problems involve care planning failures, accident prevention and safety hazards, medication management errors, and infection control breakdowns. While the facility corrects violations when cited, the persistent complaints across multiple surveys suggest ongoing quality issues that families should carefully investigate before choosing this nursing home.
Dec 2, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 18, 2025Routine23
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Jun 20, 2025Complaint6
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Mar 28, 2025Complaint5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Feb 25, 2025Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Feb 11, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Mar 28, 2025
$16,381
Fine
Feb 25, 2025
$17,000
Fine
Mar 19, 2024
$22,190
Fine
Dec 29, 2023
$10,216
Fine
Nov 9, 2023
$8,190
Ownership & Operations
Who Operates This Facility
Frio Hospital District
for profit
KIM GLISCZINSKI
Chain Affiliation
Rj Meridian Care
5 facilities nationwide
Ownership & Management
Owners
Lozano, Ramiro
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit crestwaynursing.com
Medicare data downloads
Original nursing home datasets
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