Army Residence Community
Strong Medicare quality ratings; families often praise beautiful, serene landscaping and grounds. Still worth an in-person visit.
based on 25 Google reviews
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What this means for your family
The community is highly regarded for its beautiful, serene environment and a warm, family-oriented culture. While historical reviews praise the dining and cleanliness, recent reviews lack detail on medical care, so you should specifically ask about current nursing ratios and medication management during your tour.
Google Reviews
Google Reviews
25 reviews on Google“Families considering Army Residence Community can expect a beautiful, serene campus with a strong emphasis on a caring, family-like atmosphere. While many reviewers praise the stunning grounds and friendly staff, there is a lack of detailed recent feedback regarding specific medical or dining quality, making it important to verify current service levels.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, serene landscaping and grounds
- Warm and caring community atmosphere
- High standards of cleanliness
- Engaging resident activities
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about the beautiful and serene landscaping here; are there specific outdoor spaces where residents enjoy spending time together?
- 2The community seems to have such a warm and caring atmosphere; how do you help new residents integrate into the existing social groups?
- 3With the high standards of cleanliness we've noted, what is your routine for maintaining the residents' private rooms and common areas?
- 4What kind of engaging daily activities or special events are planned to keep the residents active and connected?
- 5How is the medical team structured to handle urgent health changes or medical emergencies during the night?
- 6We noticed the community is very well-regarded for its care; how does the facility approach training and supporting the caregiving team?
Personalized based on this facility's data
Key Review Excerpts
“We were overwhelmed by the beautiful "structures," and the residents who received us with charming hearts, smiles and hugs. The most important part of our experience was the tenderness and caring family atmosphere we witnessed”
“Perfect. Stunning. Caring. Immaculate. Family members lived here and one lives here presently. We are secure in the fact that this may be the best venue anywhere for my father.”
“Outstanding senior living community that is highlighted with three outstanding restaurants, very friendly residents and welcoming atmosphere with unlimited activities on and off the campus”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents with pressure sores (bedsores)
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Army Residence Community has accumulated 24 deficiencies across multiple inspections, with families filing complaints that triggered 5 citations. The facility shows recurring problems in medication management, fire safety systems, and resident rights protections. While all violations have correction dates, the pattern of repeated issues in medication oversight and safety systems, combined with complaint-triggered deficiencies involving abuse reporting and daily care assistance, suggests ongoing operational challenges that warrant careful consideration during your visit.
Jun 5, 2025Routine6
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Jul 25, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Apr 26, 2024Complaint3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Apr 26, 2024Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Mar 3, 2023Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Ownership & Operations
Who Operates This Facility
The Army Retirement Residence Foundation San Antonio
nonprofit
ROBERT H MARTINEZ
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit armyresidence.com
Medicare data downloads
Original nursing home datasets
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