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Nursing HomeMedicaid

Enniscourt Nursing Care

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

13315 Detroit Ave, Lakewood, OH 4410750 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 25 Google reviews

5
4
3
2
1
Enniscourt Nursing Care Nursing Home in Lakewood, OH — Street View
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What this means for your family

While some families report a warm, clean environment, there are recurring, serious allegations regarding the conduct of the facility's leadership and management. We strongly advise you to interview the director personally and ask for specific protocols regarding end-of-life care and family communication to ensure they align with your expectations.

Google Reviews

Google Reviews

25 reviews on Google
EnnisCourt Nursing Care presents a deeply polarized environment, with some families praising the staff's dedication and the facility's cleanliness, while others report severe concerns regarding management's conduct and quality of care. Critics frequently cite aggressive behavior from leadership, understaffing, and failures in medical advocacy, whereas supporters emphasize a home-like atmosphere and attentive nursing.

Quality Themes

Tap a score for details
Food8.0Staff4.0Clean5.0Activities7.0Meds2.0Memory3.0Comms2.0Value2.0

Strengths

  • Warm, attentive nursing staff
  • Clean and well-maintained environment
  • Nutritious meal options
  • Daily religious services available

Concerns

  • Aggressive or unprofessional behavior by management/leadership (mentioned by 4 reviewers)
  • Understaffing leading to poor resident care (mentioned by 2 reviewers)
  • Lack of responsiveness to medical needs or end-of-life wishes (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(3)'21(1)'23(7)'25(4)'26(2)

Distribution · 27 analyzed

5
14
4
1
3
1
2
0
1
11

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed that daily religious services are a highlight here; could you tell me more about how those are integrated into the residents' weekly schedules?
  • 2How does your leadership team ensure that family members feel heard and kept in the loop regarding their loved one's care plan and daily updates?
  • 3With the current staffing levels, what processes are in place to ensure that residents receive timely assistance with their medical needs and daily personal care?
  • 4Could you walk me through your protocol for medication management and how you ensure accuracy and consistency for residents with complex health needs?
  • 5How do you handle communication and coordination with families when a resident's health status changes or when specific end-of-life wishes need to be honored?
  • 6Given the feedback regarding management, what steps is the facility taking to foster a supportive and professional environment for both the staff and the families you serve?

Personalized based on this facility's data


Key Review Excerpts

The staff, including Patrice, are topnotch. Everyone goes above and beyond for the residents. I can’t imagine my loved one spending the rest of their life anywhere else!

Family member · 2024★★★★★

I witnessed management YELLING at residents AND their staff. I wouldn’t send my worst enemy to live here.

Visitor/Observer · 2025☆☆☆☆

the director and head of nursing refused to honor poa wishes! they even changed hospice orders and refused to medicate my mom in the end stages of alzheimers.

Family member · 2024☆☆☆☆
Source: 25 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.54hrs
OK
Registered nurses for medical care
Total Nursing
4.55hrs
OK
All nurses + aides combined
Staff Turnover
45%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

1

measures

Mixed Results

7

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.4%
Better than Avg
Here
2.4%
US
12.1%
OH
28.2%
Cuyahoga
29.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility6.2%
Better than Avg
Here
6.2%
US
19.4%
OH
21.6%
Cuyahoga
20.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.2%
Better than Avg
Here
97.2%
US
93.4%
OH
92.6%
Cuyahoga
87.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
OH
94.5%
Cuyahoga
90.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.9%
Mixed vs Avgs
Here
13.9%
US
15.3%
OH
6.9%
Cuyahoga
5.5%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility10.2%
Worse than Avg
Here
10.2%
US
4.9%
OH
3.6%
Cuyahoga
3.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility85.0%
Better than Avg
Here
85.0%
US
79.8%
OH
75.6%
Cuyahoga
64.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility75.9%
Mixed vs Avgs
Here
75.9%
US
81.8%
OH
78.4%
Cuyahoga
69.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Mixed vs Avgs
Here
1.3%
US
1.6%
OH
1.2%
Cuyahoga
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (10.1)
5 complaint-triggered

This facility has had recurring issues with resident assessments, fire safety systems, and electrical equipment across multiple surveys, with families filing three complaint reports about concerns including respiratory care and financial protection. The most frequent problems involve resident assessment accuracy, fire safety equipment maintenance, and building safety systems, though the facility has provided correction plans for identified deficiencies. Families should inquire about recent improvements in these key care and safety areas.

Feb 25, 2026Complaint
2
0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jun 16, 2025Complaint
1
0602Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Jan 29, 2025Complaint
1
0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Apr 23, 2024Complaint
1
0851Minimal · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Sep 7, 2023Routine
12
0583Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0692Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0623Minimal · WidespreadCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · WidespreadCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Jun 21, 2021Routine
11
0607Potential for harm · WidespreadCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0132Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

0362Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Enniscourt Nursing Care

Organization Type

for profit

Ownership & Management

Owners

Campbell, Patrice

Owner

100%

Key personnel

Campbell, Patrice5% or Greater Mortgage InterestCampbell, PatriceOfficer / DirectorLang, AliciaOfficer / DirectorCitrin Cooperman Advisors LLCManagerPremier Therapy LLCManager
Source: Medicare provider data

Contact

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References & Resources

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