Enniscourt Nursing Care
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 25 Google reviews

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What this means for your family
While some families report a warm, clean environment, there are recurring, serious allegations regarding the conduct of the facility's leadership and management. We strongly advise you to interview the director personally and ask for specific protocols regarding end-of-life care and family communication to ensure they align with your expectations.
Google Reviews
Google Reviews
25 reviews on Google“EnnisCourt Nursing Care presents a deeply polarized environment, with some families praising the staff's dedication and the facility's cleanliness, while others report severe concerns regarding management's conduct and quality of care. Critics frequently cite aggressive behavior from leadership, understaffing, and failures in medical advocacy, whereas supporters emphasize a home-like atmosphere and attentive nursing.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Clean and well-maintained environment
- Nutritious meal options
- Daily religious services available
Concerns
- Aggressive or unprofessional behavior by management/leadership (mentioned by 4 reviewers)
- Understaffing leading to poor resident care (mentioned by 2 reviewers)
- Lack of responsiveness to medical needs or end-of-life wishes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed that daily religious services are a highlight here; could you tell me more about how those are integrated into the residents' weekly schedules?
- 2How does your leadership team ensure that family members feel heard and kept in the loop regarding their loved one's care plan and daily updates?
- 3With the current staffing levels, what processes are in place to ensure that residents receive timely assistance with their medical needs and daily personal care?
- 4Could you walk me through your protocol for medication management and how you ensure accuracy and consistency for residents with complex health needs?
- 5How do you handle communication and coordination with families when a resident's health status changes or when specific end-of-life wishes need to be honored?
- 6Given the feedback regarding management, what steps is the facility taking to foster a supportive and professional environment for both the staff and the families you serve?
Personalized based on this facility's data
Key Review Excerpts
“The staff, including Patrice, are topnotch. Everyone goes above and beyond for the residents. I can’t imagine my loved one spending the rest of their life anywhere else!”
“I witnessed management YELLING at residents AND their staff. I wouldn’t send my worst enemy to live here.”
“the director and head of nursing refused to honor poa wishes! they even changed hospice orders and refused to medicate my mom in the end stages of alzheimers.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
1
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has had recurring issues with resident assessments, fire safety systems, and electrical equipment across multiple surveys, with families filing three complaint reports about concerns including respiratory care and financial protection. The most frequent problems involve resident assessment accuracy, fire safety equipment maintenance, and building safety systems, though the facility has provided correction plans for identified deficiencies. Families should inquire about recent improvements in these key care and safety areas.
Feb 25, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 16, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 29, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 23, 2024Complaint1
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Sep 7, 2023Routine12
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Jun 21, 2021Routine11
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Construction Deficiencies
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Enniscourt Nursing Care
for profit
Ownership & Management
Owners
Campbell, Patrice
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit enniscourt.com
Medicare data downloads
Original nursing home datasets
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