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Adult Family Home

Eli Family Care Home

Limited public data on Eli Family Care Home. Call, tour, and ask to meet current residents' families — your own impression matters most.

207 East. Sixth Street, Burlington, NC 272156 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.6/5

based on 5 Google reviews

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What this means for your family

While some families have relied on this home for over a decade, the most recent feedback indicates critical issues with staffing levels and building upkeep. If you consider this facility, you should visit on a weekend to personally verify that the staff-to-resident ratio is adequate and that the premises are well-maintained.

Google Reviews

Google Reviews

5 reviews on Google
Families may find comfort in the long-term trust expressed by some relatives who praise the caring nature of the owners. However, a recent review raises serious alarms regarding the physical condition of the facility and severe understaffing during weekend shifts.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean3.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Caring and compassionate staff
  • Long-term-trusted care for seniors
  • Safe environment for residents

Concerns

  • Severe understaffing during weekend shifts
  • Poor physical maintenance of the building

Rating Trends

Tap a year to see what changed

2344.02017(1)3.02018(1)5.02019(2)1.02024(1)

Distribution · 5 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since there are only six residents here, how do you ensure that everyone gets plenty of one-on-one attention and social interaction throughout the day?
  • 2We want to make sure our loved one is comfortable and well-cared for; what is your routine for daily cleaning and maintaining the upkeep of the home?
  • 3How many staff members are typically on duty during the weekends to ensure the same level of care provided during the week?
  • 4What kind of daily activities or shared meals do the residents participate in to keep them engaged with one another?
  • 5In the event of a medical emergency or a sudden change in health, what is your specific protocol for contacting doctors and providing immediate care?
  • 6We've heard wonderful things about the compassion of your team; how do you foster that caring environment among the staff members?

Personalized based on this facility's data


Key Review Excerpts

My Grandmother has been there on and off over the past 10 years. This is the only place i feel safe taking care of my Grandmother after many fail attempts with bigger more well known facilities!

Long-term resident's family · 2019★★★★★

Staff is so caring about residents. Clean ,safe, caring place

Resident's family · 2019★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

5total
6deficiencies
Aug 28, 2023Other
Fire Safety And Disaster PlanC 096

The facility failed to provide the required minimum number of fire extinguishers. Specifically, there was no fire extinguisher located in the kitchen area and no centrally located extinguisher in the bedroom/hallway area, despite wall hangers being present.

Aug 28, 2023Other
Fire Safety And Disaster Plan10A NCAC 13G .0316(a)

The facility failed to provide the required minimum number of fire extinguishers. Specifically, there was no centrally located five pound or larger 'A-B-C' type extinguisher, and the kitchen area lacked the required 'A-B-C' or CO2 type extinguisher.

Mar 27, 2019Other
Qualifications of Medication StaffC 133

The facility failed to ensure that 2 of 3 sampled medication aides had completed the required six hours of annual continuing education related to medication administration. Specifically, records for Staff A showed no documentation of required training since December 2017.

Aug 30, 2018Other
Training On Care Of Diabetic ResidentsC 174

The facility failed to ensure that 2 of 3 sampled staff members had completed required training on the care of diabetic residents prior to administering insulin. Specifically, personnel records for Staff A showed no documentation of the mandated diabetic training despite the staff member administering insulin to a resident.

Aug 30, 2018Other
Training On Care Of Diabetic ResidentsC-tag

The facility failed to ensure that two of the three staff members sampled had completed the required training on the care of diabetic residents prior to administering insulin. Specifically, there was no documentation that Staff A or Staff B had completed the mandated diabetic training despite both being involved in insulin administration.

Nutrition and Food ServiceC-tag

The facility failed to meet requirements regarding daily menus for regular diets, specifically concerning the inclusion of homogenized whole milk or low-fat milk.

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References & Resources

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