Eli Family Care Home
Limited public data on Eli Family Care Home. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 5 Google reviews
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What this means for your family
While some families have relied on this home for over a decade, the most recent feedback indicates critical issues with staffing levels and building upkeep. If you consider this facility, you should visit on a weekend to personally verify that the staff-to-resident ratio is adequate and that the premises are well-maintained.
Google Reviews
Google Reviews
5 reviews on Google“Families may find comfort in the long-term trust expressed by some relatives who praise the caring nature of the owners. However, a recent review raises serious alarms regarding the physical condition of the facility and severe understaffing during weekend shifts.”
Quality Themes
Tap a score for detailsStrengths
- Caring and compassionate staff
- Long-term-trusted care for seniors
- Safe environment for residents
Concerns
- Severe understaffing during weekend shifts
- Poor physical maintenance of the building
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since there are only six residents here, how do you ensure that everyone gets plenty of one-on-one attention and social interaction throughout the day?
- 2We want to make sure our loved one is comfortable and well-cared for; what is your routine for daily cleaning and maintaining the upkeep of the home?
- 3How many staff members are typically on duty during the weekends to ensure the same level of care provided during the week?
- 4What kind of daily activities or shared meals do the residents participate in to keep them engaged with one another?
- 5In the event of a medical emergency or a sudden change in health, what is your specific protocol for contacting doctors and providing immediate care?
- 6We've heard wonderful things about the compassion of your team; how do you foster that caring environment among the staff members?
Personalized based on this facility's data
Key Review Excerpts
“My Grandmother has been there on and off over the past 10 years. This is the only place i feel safe taking care of my Grandmother after many fail attempts with bigger more well known facilities!”
“Staff is so caring about residents. Clean ,safe, caring place”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Aug 28, 2023Other
The facility failed to provide the required minimum number of fire extinguishers. Specifically, there was no fire extinguisher located in the kitchen area and no centrally located extinguisher in the bedroom/hallway area, despite wall hangers being present.
Aug 28, 2023Other
The facility failed to provide the required minimum number of fire extinguishers. Specifically, there was no centrally located five pound or larger 'A-B-C' type extinguisher, and the kitchen area lacked the required 'A-B-C' or CO2 type extinguisher.
Mar 27, 2019Other
The facility failed to ensure that 2 of 3 sampled medication aides had completed the required six hours of annual continuing education related to medication administration. Specifically, records for Staff A showed no documentation of required training since December 2017.
Aug 30, 2018Other
The facility failed to ensure that 2 of 3 sampled staff members had completed required training on the care of diabetic residents prior to administering insulin. Specifically, personnel records for Staff A showed no documentation of the mandated diabetic training despite the staff member administering insulin to a resident.
Aug 30, 2018Other
The facility failed to ensure that two of the three staff members sampled had completed the required training on the care of diabetic residents prior to administering insulin. Specifically, there was no documentation that Staff A or Staff B had completed the mandated diabetic training despite both being involved in insulin administration.
The facility failed to meet requirements regarding daily menus for regular diets, specifically concerning the inclusion of homogenized whole milk or low-fat milk.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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