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Assisted Living

Cape Point Memory Care Unit

Limited public data on Cape Point Memory Care Unit. Call, tour, and ask to meet current residents' families — your own impression matters most.

205-B East 6th Street, Burlington, NC 2721512 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.6/5

based on 5 Google reviews

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What this means for your family

While the facility has a history of providing deeply caring, personalized care that families have trusted for years, recent reports of severe understaffing and poor building maintenance are significant red flags. If you consider this facility, you should visit during a weekend evening to personally verify staffing levels and the physical condition of the unit.

Google Reviews

Google Reviews

5 reviews on Google
Families may find comfort in the long-term, personalized care provided by specific staff members like Evelyn and Queen, which has earned the trust of long-term residents' families. However, recent observations have raised serious alarms regarding the facility's physical appearance and severe understaffing during weekend shifts.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean3.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Caring and attentive staff members
  • Trusted by long-term family members
  • Safe environment for residents

Concerns

  • Severe understaffing during weekend shifts
  • Poor physical maintenance of the building

Rating Trends

Tap a year to see what changed

2344.02017(1)3.02018(1)5.02019(2)1.02024(1)

Distribution · 5 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the staff is so well-regarded for being attentive, how do you ensure that same level of care and presence is maintained during the weekend shifts?
  • 2With such a small, intimate community of 12 residents, what kind of daily activities or social outings do you have planned to keep everyone engaged?
  • 3Could you walk me through your process for routine building maintenance and how you ensure the facility stays clean and comfortable for the residents?
  • 4How does the care team handle medical emergencies or sudden changes in health during the overnight hours?
  • 5We've heard great things about how much long-term families trust this facility; what is your approach to keeping families updated on their loved one's well-being?
  • 6What specific safety measures are in place within the memory care unit to ensure a secure environment for residents who may wander?

Personalized based on this facility's data


Key Review Excerpts

My Grandmother has been there on and off over the past 10 years. This is the only place i feel safe taking care of my Grandmother after many fail attempts with bigger more well known facilities!

Long-term resident's family · 2019★★★★★

Staff is so caring about residents. Clean ,safe, caring place

Local Guide · 2019★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

11total
16deficiencies
Sep 16, 2025Complaint
PERSONAL CARE AND SUPERVISIONC-tag not explicitly provided

The facility failed to provide adequate supervision for a resident with dementia, resulting in the resident eloping from the facility in a staff member's vehicle. The resident was later located by law enforcement five miles away from the facility.

RESIDENT RIGHTSC-tag not explicitly provided

The facility failed to ensure that resident rights were maintained and exercised without hindrance, as noted under the standard deficiency finding.

Mar 25, 2025Follow-up
Nutrition And Food ServiceD 296

The facility failed to provide a matching therapeutic diet menu for physician-ordered diets to guide food service staff. Specifically, for two residents ordered to be on a low-sodium diet, no low-sodium menu was available, resulting in the service of inappropriate foods like bacon. Staff members, including the cook and supervisor, demonstrated a lack of awareness regarding the requirement for specific therapeutic menus.

Mar 25, 2025Follow-up
Nutrition And Food ServiceD 296

The facility failed to maintain a matching therapeutic diet menu for physician-ordered diets to guide food service staff. Specifically, for 2 of 5 sampled residents, there was no low-sodium diet menu available, making it impossible to ensure appropriate meal service for residents with medical needs like hypertension.

Jan 2, 2025Follow-up
Physical EnvironmentD 066

The facility failed to ensure that all exit door locks were easily operable by a single hand motion from the inside without keys. Specifically, one of two exit doors on the back hall was found to be non-compliant, which could prevent residents from exiting the facility during an emergency.

Jan 2, 2025Follow-up
Physical Environment - Exit Door LocksC-0305(h)(3)

The facility failed to ensure all exit door locks were easily operable by a single hand motion from the inside without keys. Specifically, a solid wooden door on the screened-in porch was equipped with a keyed deadbolt that required a key to unlock from both sides, preventing residents from exiting to the backyard during an emergency.

Mar 1, 2024Follow-up
Medication AdministrationD 358

The facility failed to administer medications as ordered for one resident. Specifically, while the resident had an order for two tablets of calcium carbonate daily, the medication administration record only documented the administration of a single 500mg tablet daily.

Mar 1, 2024Follow-up
Medication AdministrationD 358

The facility failed to administer medications as ordered for one resident. Specifically, a change in the dosage of calcium carbonate from one tablet daily to two tablets daily was not updated on the Medication Administration Record (MAR). As a result, the resident was receiving an incorrect dose of the medication.

Nov 16, 2023Other
TB Testing Compliance

The facility failed to ensure that residents have a TB test completed upon admission and a second step completed within 30 days of admission.

Physician Order Follow-up

The Administrator and SCU Supervisor failed to implement a process to review all resident charts to ensure all physician's orders have been followed up on monthly.

Medication and Treatment Implementation

The facility failed to conduct monthly reviews of resident charts to ensure that all medication and treatment orders have been implemented.

Pest Control Services

The facility failed to maintain scheduled monthly extermination services for assessments and treatments.

Medication Administration Audit

The SCU Supervisor failed to perform monthly audits of the medication cart, resident charts, and MARs to ensure medication and treatment orders are in place and followed through.

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References & Resources

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