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Limited public data on East Pierce Sola. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 8 Google reviews
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Every family's needs are unique. We encourage you to visit East Pierce Sola in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families should be aware of significant communication and service issues, specifically regarding long waitlists and a lack of updates from management. While some users provide high ratings without text, recent written feedback highlights a lack of empathy from staff and difficulty navigating the intake process.
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Key Review Excerpts
“My daughter has been put on the waitlist for a home visit since last year no one reaches out to keep me updated this is beyond ridiculous. I’m getting excuses like short staffed are training people customer service needs to be better”
“Terrible people who don't even have an ounce of kindness. They refuse to believe I'm disable because I don't look like it and I'm just acting to get attention.”
Source: WA Dept. of Social & Health Services
This document is an IDR Results letter indicating the deletion of two previously cited deficiencies from the January 26, 2024, Statement of Deficiencies.
Deleted
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The initial document provided contains multiple files: a follow-up letter confirming correction of past deficiencies and a full Statement of Deficiencies/Plan of Correction (dated 03/22/2024) for compliance determination 38768.; This appears to be the final page of a document containing contact information (mailing address, fax, and email) for submitting reports to the DSHS DDA and a note regarding the document's preparation for the Locator website.
Provider failed to have written, route-specific instructions from a nurse available in client homes for two clients receiving delegated medication administration.
Hot water temperature in two client homes exceeded 120 degrees Fahrenheit.
Provider failed to ensure PRN medication was administered as ordered per Client 3's bowel protocol.
Provider failed to immediately report bruises of unknown origin for two clients to the department.
Provider failed to provide written instructions to staff regarding the safe and proper use of belted wheelchairs/harnesses for two clients.
Client 3's IISP lacked information and staff instructions regarding physician-recommended health and safety supports.
Includes follow-up inspection information regarding Compliance Determination 42124 (Completion Date 06/03/2024) where no new deficiencies were found.
Client 1 experienced a delay in receiving pain medication following a serious injury because staff failed to follow proper notification procedures to update the Medication Administration Record (MAR).
This document is an IDR Scheduling Letter confirming an Informal Dispute Resolution meeting scheduled for August 2, 2023, regarding a Statement of Deficiencies dated January 11, 2023.
There is a subsequent letter included in the set dated 03/05/2024 confirming these deficiencies were corrected.
Provider failed to implement policies and procedures following an alleged incident of physical abuse by staff toward a client, resulting in delayed internal investigation and protection of evidence.
This document is an IDR (Informal Dispute Resolution) scheduling letter for citations from a Statement of Deficiencies dated 01/26/2024. The IDR meeting is scheduled for 04/24/2024.
This document is an Informal Dispute Resolution (IDR) result letter regarding a Statement of Deficiencies (SOD) dated January 11, 2023. The IDR decision was to make no changes to the original SOD report.
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WA DSHS — View Official Record
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