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Limited public data on Grand Park, LLC. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 26 Google reviews
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Every family's needs are unique. We encourage you to visit Grand Park, LLC in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Grand Park, LLC presents a polarized experience for families, with some praising the warm atmosphere and dedicated staff, while others report significant operational failures. Recurring complaints highlight severe difficulties in communication, including unresponsive phone lines and poor handling of resident personal property. Prospective families should be aware of these administrative inconsistencies despite the positive feedback regarding the facility's social environment.
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Key Review Excerpts
“Hands down that was the best!!!! We had Ribs, broccoli, baked potatoes and pineapple upside cake!!! I recommend that all family members go and eat with their loved ones on family night!!”
“My wife didn’t want to attend this program at the start but now she loves it and the people she interacts with. I have found the staff very helpful in resolving issues as they come up.”
“No one answers phones here. Family should be able to reach staff/nurse on duty, anytime. Packages are not delivered to the resident, even during the week business hours.”
Source: WA Dept. of Social & Health Services
Intake ID: 163920. The facility is not required to submit a plan-of-correction.
The facility failed to notify the resident's case manager when the resident was discharged to the hospital.
A follow-up inspection on 04/09/2025 (referenced in the cover letter) noted that the deficiency regarding RCW 70.129.150 had been corrected.
The facility failed to issue a required refund for an account credit to a discharged resident within the mandated 30-day period.
The inspection report indicates that the Department found no deficiencies during the full inspection conducted on 01/07/2025.
Follow-up inspection on 09/26/2024 determined that WAC 388-78A-2040-1 deficiency was corrected.
Facility failed a 3rd Fire and Life Safety Inspection from the Fire Marshall Inspectors office, placing 110 residents at risk for harm.
Approval Status: Disapproved. Previous inspection documents for the same facility listed under name 'Cascade Park Vista' are also attached in the provided files.; Approval Status: Disapproved. Next inspection scheduled on or after: 02/05/2024.
Missing semi-annual kitchen hood service reports; kitchen hood is yellow-tagged from Jan 2022.
Fire alarm system in silence mode with unknown trouble condition; missing annual service and smoke detector sensitivity testing records.
Main boiler/electrical room fire door has modified hardware (plastic self-closing hinges).
Failed to conduct fire drills for all shifts in March and April 2024. Failed to conduct Day shift fire drill in Q1 2024.
Multiple fire doors have painted frame labels, missing hardware screws, and excessive gaps.
Found four 450 degree fusible links installed; heat survey indicates three 360 degree links should be above gas range and griddle.
Found 8 unracked oxygen cylinders in 4th floor storage room. No documentation of staff training in past 2 months.
Unable to provide documentation for monthly CO alarm inspections in past 12 months.
No documentation for 90-minute annual emergency lighting and exit sign testing in past 12 months.
Failed to document 12 planned/unannounced fire drills; missing specific shift/quarterly logs.
Facility unable to provide: 3-year full flow trip test report for dry system, annual forward flow test report for backflow valve. Found ordinary-rated sprinkler head in walk-in cooler that requires high temp head.
Missing documentation for quarterly, annual, 3-year, 5-year, and backflow valve testing. Loaded sprinkler head in dish washing room and ordinary-rated head in walk-in cooler (needs high temp).
Hood suppression system past due for semi-annual service (last performed 9/23/23). Kitchen hood past due for quarterly cleaning.
Fire alarm system in trouble mode and silenced. Unable to produce documentation that Jan 26, 2024, deficiencies were corrected. Bells/horns/strobes failing on second floor.
No documentation for 30-second monthly emergency lighting and exit sign testing in past 12 months.
17 unracked oxygen cylinders found in 4th floor storage room.
Facility failed to provide annual inventory records of fire-rated construction, failed to provide as-built/life safety plans, and multiple unprotected penetrations were found.
Annual fire door inspection failed to include inspection, maintenance and testing of all resident room fire doors.
Exit sign between rooms 534/535 failed to illuminate on battery-backup.
Approval Status: Disapproved. Previous inspection reports from 01/02/2024 are included in the document set, indicating repeat violations.
Multiple fire doors have painted labels, missing screws, and excessive gaps. Unable to produce annual fire door inspection report.
Unable to provide fire sprinkler system documentation for quarterly inspections, 2023 annual confidence test, 3-year full flow trip test, 5-year test, and annual backflow control valve test. Loaded sprinkler head in dish room and incorrect head rating in walk-in cooler.
Unable to produce heat survey report for hood suppression system.
Failure to provide annual inventory of fire-resistance-rated construction and multiple unprotected penetrations found in ceilings/walls.
Unable to provide DOH Construction Review documentation for kitchen changes; no proper signage provided on exhaust hood.
Unable to provide documentation for 90-minute annual battery testing for emergency lights/exit signs.
Failed to conduct/document 12 annual fire drills; missing specific shift drills for 2023.
Exit sign between rooms 534/535 failed to illuminate on battery-backup.
Unable to provide reports for two semi-annual service intervals; hood tagged as of Jan 2022.
Fire alarm in silence mode with unknown trouble condition; unable to provide records of deficiency corrections from Jan 2024.
The intake ID for this investigation is 99625.
Facility staff removed personal belongings from a discharged resident's apartment before the resident representative completed sorting them.
Inspection on 02/16/2023 resulted in 'Disapproved' status. Inspection on 04/25/2023 confirmed all previously noted violations were corrected, resulting in 'Approved' status.
Unable to provide documentation for 90-minute annual battery testing of emergency lighting and exit signs.
Unable to provide records showing twelve planned and unannounced fire drills conducted in the past 12 months.
Power strip plugged into another power strip in nurse's office.
Exit light above second floor south exit door failed to illuminate on battery backup.
Non-approved space heater without tip-over safety shut-off found in activities office.
Unable to provide reports showing two semi-annual kitchen hood cleanings in the past 12 months.
Multiple large furniture pieces stored in 2nd floor mechanical/boiler room.
Unable to provide documentation showing 90-minute annual battery testing of emergency lighting/exit signs.
Unable to provide record of annual inspection, testing, and repair of fire doors.
Unable to provide annual inventory records for fire-resistance-rated construction inspection/repair.
Unable to provide documentation showing 30-second monthly battery testing of emergency lighting/exit signs.
Unsealed penetrations in wall above third floor storage room door and inside third floor storage room on corridor wall.
Third floor south exit stairwell door, second floor dish room door, and cinema room double doors failed to be self-closing.
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26 reviews from families & visitors
Official Website
Visit cascadecares.com
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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