Hope Guest Home
Limited public data on Hope Guest Home. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 10 Google reviews
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What this means for your family
We strongly advise against considering this facility based on the consistent reports of severe hygiene issues, specifically bed bug infestations. Please prioritize facilities that can provide transparent, recent health inspection reports and allow for unannounced tours to verify cleanliness.
Google Reviews
Google Reviews
10 reviews on Google“Hope Guest Home is currently facing severe reputational challenges, with multiple reviewers reporting critical issues including pest infestations and extremely poor living conditions. While some older reviews from 2017 praised the facility, the consistent and recent feedback from 2023 through 2025 is overwhelmingly negative and warns families against choosing this location.”
Quality Themes
Tap a score for detailsStrengths
- None identified in recent years
Concerns
- Bed bug infestation (mentioned by 2 reviewers)
- Extremely poor living conditions and quality of care (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1What specific protocols and professional services do you currently have in place to ensure the facility remains free of pests and maintains high standards of cleanliness?
- 2Can you walk me through the steps you have taken recently to improve the quality of care and the overall living environment for your residents?
- 3With a smaller capacity of 18 residents, how do you ensure that each individual receives consistent, high-quality attention and support throughout the day?
- 4What does a typical daily schedule look like for residents here, and how do you tailor activities to keep everyone engaged?
- 5In the event of a medical emergency, what is your specific process for assessing a resident's needs and communicating with family members?
- 6How do you recruit, train, and supervise your staff to ensure they are providing the best possible care for your residents?
Personalized based on this facility's data
Key Review Excerpts
“Actively infested with bed bugs !!!”
“This was the most terrible place to live. I can’t begin to tell you please do not send anybody that you love to this place.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Dec 5, 2025InspectionCleanReport
The Department completed a full inspection and found no deficiencies.
Mar 6, 2025Fire10Report
Facility status is Disapproved. Re-inspection scheduled on or after 04/07/2025. Page 1 shows a separate document dated 04/24/2025 with approval status 'Approved' for the same facility, suggesting this report refers to a prior inspection cycle.
Second floor stairwell door missing latching hardware/cover plate; ground floor private apartment door missing knob and latch; large ceiling penetration in sheet rock above electrical panels.
Missing required signage on doors leading to ground floor private apartment.
Second floor stairwell door failed to self-close/latch; ground floor private apartment door propped open with wedge.
Missing Q3/Q4 2024 quarterly sprinkler inspection reports, last annual confidence test report, and annual forward flow test report.
Missing smoke detector directly above fire alarm control panel.
Missing documentation for annual fire alarm system servicing for the past 12 months.
Carbon monoxide alarms required in ground floor laundry room and all resident rooms/hallways.
Monthly inspection of carbon monoxide alarms not performed.
Battery backup emergency lighting missing at specified exterior landing locations.
Facility must conduct 90-minute annual test of all emergency lighting and exit signs.
Jun 3, 2024Inspection
A subsequent document indicates that as of 09/03/2024, the previously cited deficiencies (WAC 388-78A-2610-1, 2610-2-c, 2480, 2480-2, 2480-1) were corrected.
Facility failed to fit test 6 of 6 sampled staff for N95 respirators and did not have an active Respiratory Protection Program.
Facility failed to keep a record of tuberculosis testing for 1 of 6 sampled staff (Staff A).
May 1, 2023Fire
Initial inspection on 03/27/2023 resulted in a 'Disapproved' status. A follow-up inspection on 05/01/2023 confirmed all previously noted violations were corrected.
Required monthly sign-offs for fire extinguishers not completed; annual maintenance/testing documentation not provided.
Facility failed to have annual 90-minute battery-powered emergency lighting test documentation available.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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