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Nursing HomeMedicaid Investigative

Diversicare of Bessemer

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

820 Golf Course Road, Bessemer, AL 35020180 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 73 Google reviews

5
4
3
2
1
Diversicare of Bessemer Nursing Home in Bessemer, AL — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (13 vs median 3.0)

Bottom 25% in AL · Below recommended RN staffing · Worst in DIVERSICARE HEALTHCARE chain · No penalties on record

Source: Medicare data

What this means for your family

While some residents report positive experiences, the facility has a concerning pattern of reports regarding medical neglect and severe understaffing. If you are considering this facility, we strongly advise you to conduct an unannounced visit, specifically checking response times to call lights, and to ask management directly about their current staffing ratios and protocols for family communication.

Google Reviews

Google Reviews

73 reviews on Google
Diversicare of Bessemer receives highly polarized feedback, with recurring reports of severe neglect, understaffing, and poor communication from families. While some reviewers praise the facility for a welcoming atmosphere and professional staff, these positive experiences are frequently overshadowed by critical accounts of patients developing bedsores, infections, and suffering from delayed response times to call lights.

Quality Themes

Tap a score for details
Food3.0Staff3.0Clean4.0Activities5.0Meds2.0Memory1.0Comms1.0ValueN/A

Strengths

  • Welcoming and positive atmosphere
  • Professional and friendly staff interactions
  • Effective physical therapy services
  • Clean environment reported by some visitors

Concerns

  • Severe understaffing leading to long wait times for call lights (mentioned by 5 reviewers)
  • Poor communication and difficulty reaching staff by phone (mentioned by 6 reviewers)
  • Neglect resulting in medical issues like bedsores and infections (mentioned by 4 reviewers)
  • Theft of personal belongings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(3)'19(1)'22(2)'24(8)'26(9)

Distribution · 62 analyzed

5
34
4
0
3
0
2
3
1
25

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the recent focus on staffing levels, could you walk me through the current process for responding to call lights and how you ensure residents receive timely assistance?
  • 2I noticed some families have had difficulty reaching staff by phone; what is the best way for us to maintain consistent communication with the care team regarding our loved one’s daily status?
  • 3With the facility's current health inspection ratings, what specific steps are being taken to improve clinical oversight and prevent complications like skin integrity issues or infections?
  • 4How does the facility ensure the security of personal belongings, and what protocols are in place to monitor resident rooms?
  • 5Since the facility has a large capacity of 180 residents, how do you tailor the daily activity schedule to ensure residents stay engaged and feel a sense of community?
  • 6I see that the facility responds to some online feedback; how do you use that input to make tangible improvements to the quality of life for your residents?

Personalized based on this facility's data


Key Review Excerpts

The staff would be gathered around the nurse station while lights outside rooms were turned on, needing assistance. Had money stolen from a dresser.

Family member · 2023★★☆☆☆

The staff here allowed my grandmother to sit with a UTI from a catheter for nearly three weeks, which led to her becoming septic. She's progressed into renal failure, and now is experiencing total organ failure.

Granddaughter · 2023☆☆☆☆

My time spent visiting a loved one at Diversicare of Bessemer has revealed a deeply troubling issue: the facility is severely understaffed.

Family member · 2026☆☆☆☆
Source: 73 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.52hrs
69%
Registered nurses for medical care
Total Nursing
3.38hrs
83%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
29%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
AL
1.4%
Jefferson
2.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.8%
Worse than Avg
Here
23.8%
US
14.4%
AL
12.7%
Jefferson
12.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility93.4%
Better than Avg
Here
93.4%
US
93.4%
AL
91.7%
Jefferson
84.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.8%
Better than Avg
Here
12.8%
US
15.5%
AL
21.4%
Jefferson
20.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.9%
Worse than Avg
Here
21.9%
US
15.3%
AL
13.3%
Jefferson
13.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility21.0%
Worse than Avg
Here
21.0%
US
19.4%
AL
13.3%
Jefferson
16.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
79.8%
AL
80.3%
Jefferson
72.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.0%
Better than Avg
Here
95.0%
US
81.8%
AL
84.8%
Jefferson
73.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
AL
2.0%
Jefferson
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
Well above state avg (3.9)

This facility has 40 deficiencies across three surveys but no complaints from families. The most recurring issues involve fire safety and building maintenance, care planning and resident assessments, and nutrition services. Persistent problems include fire alarm systems and food safety appearing across multiple surveys, suggesting ongoing challenges with facility infrastructure and dietary operations. All violations were corrected by the facility.

Dec 2, 2022Routine
20
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0531Potential for harm · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Jun 24, 2021Routine
15
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

Feb 20, 2020Routine
5
0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Diversicare of Bessemer

Organization Type

for profit

Chain Affiliation

Chain Name

Diversicare Healthcare

Chain Size

46 facilities nationwide

Chain avg rating: 2.5/5 · Rank 32 of 44 (Worst)

Ownership & Management

Owners

Diversicare Leasing Company III LLC

Owner · Organization

100%

Advocat Finance, LLC

Owner (parent company) · Organization

Dac Newcorp INC

Owner (parent company) · Organization

Diversicare Management Services Lp.

Owner (parent company) · Organization

Key personnel

Kellman, FranklinOfficer / DirectorKohn, BrianOfficer / DirectorRatner, EranOfficer / DirectorBodie, RebeccaOfficer / DirectorNee, StephenOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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