Dellridge Health & Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 243 Google reviews
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What this means for your family
Dellridge is highly regarded for its physical therapy and compassionate nursing team, making it a strong candidate for post-surgical recovery. However, families should be aware of reports regarding inconsistent weekend staffing and should conduct a thorough tour to ensure the specific unit their loved one will occupy meets their standards for cleanliness.
Google Reviews
Google Reviews
243 reviews on Google“Dellridge Health & Rehabilitation Center is widely praised for its high-quality physical and occupational therapy programs and a warm, family-like atmosphere created by many dedicated staff members. While the majority of reviews are glowing, a subset of families and patients report significant concerns regarding inconsistent staffing levels, particularly on weekends, and occasional lapses in basic care and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Warm, attentive, and compassionate nursing staff
- Clean and well-maintained facility environment
- Strong, responsive admissions and administrative support
Concerns
- Inconsistent staffing levels on weekends (mentioned by 3 reviewers)
- Inattentive or unprofessional care from some staff members (mentioned by 5 reviewers)
- Hygiene and cleanliness issues in specific rooms or bathrooms (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 208 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2Given the high praise for your therapy department, how do you integrate physical and occupational therapy sessions into a resident's daily routine?
- 3We understand that staffing can sometimes fluctuate; what is your plan for ensuring consistent, high-quality care for residents during weekend shifts?
- 4With your focus on maintaining a clean environment, what is your specific protocol for routine deep-cleaning and sanitation in individual resident rooms and bathrooms?
- 5Regarding the recent health inspection reports, what specific steps has the facility taken to address those findings and improve the overall care standards?
- 6How does your nursing staff coordinate with outside physicians to ensure that medical needs and emergencies are handled promptly and effectively?
Personalized based on this facility's data
Key Review Excerpts
“My father received expert and compassionate care during his rehabilitation at Dellridge. Living hours away from the facility, it was a comfort to me to know that he was in caring hands.”
“The admissions department is one of its most valuable assets. Their work ethic, reliability, professionalism, kindheartedness, and empathy make them an excellent choice.”
“Upon entering there is a very bad smell of urine and the workers are very unprofessional. The staff is very rude and did not help at all. The bathrooms were very dirty.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
3
measures
7
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Dellridge Health & Rehabilitation Center has concerning patterns with 34 deficiencies across three surveys, including families filing complaint reports about resident rights violations and care issues. The facility struggles most with fire safety systems, resident care quality, and assessment procedures. While all violations show correction dates, recurring problems with resident assessments and care standards across multiple surveys suggest ongoing challenges with maintaining consistent quality care.
Nov 21, 2025Complaint1
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Dec 19, 2024Routine21
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Meet other general requirements that are deficient.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Dec 19, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 18, 2023Routine9
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 18, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Dellridge Health & Rehabilitation Center
for profit
Chain Affiliation
Family of Caring Healthcare
8 facilities nationwide
Chain avg rating: 3.6/5 · Rank 7 of 8 (Worst)
Ownership & Management
Owners
Friedman, Edward
Owner
Friedman, Nathan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
243 reviews from families & visitors
Official Website
Visit familyofcaring.com
Medicare data downloads
Original nursing home datasets
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