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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 381 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Careone at Ridgewood Avenue has a middle-range Medicare overall rating. Strengths include clean, well-maintained facility. Some reviewers note concerns about slow response times for call bells and basic needs (mentioned by 7 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
CareOne at Ridgewood Avenue receives high praise from short-term rehab patients for its cleanliness, professional therapy teams, and attentive concierge staff, particularly Annette. However, family members of long-term or high-acuity residents report significant concerns regarding understaffing, slow response times for basic needs, and inconsistent communication from nursing leadership.
Quality Themes
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Concerns
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Distribution · 200 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“The rehabilitation facility is kept clean, does not have an odor like other facilities do, and is staffed by many good people.”
“The caregivers are so patient & kind with the rehab patients. Even when some dementia patients are unhappy & difficult, the caregivers handled the interactions calmly & professionally.”
“My dad had a good experience here! Annette was very sweet and helpful throughout my dad’s stay!”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has significant fire safety concerns, with recurring deficiencies in fire protection systems, exit safety, and smoke detection across multiple surveys. One family filed a complaint about medical record privacy that was substantiated. While all issues were reportedly corrected, the repeated fire safety violations and persistent problems with respiratory care suggest ongoing operational challenges that families should discuss during visits.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Install proper backup exit lighting.
Federal Penalties
Fine
Jun 4, 2025
$16,149
Careone at Ridgewood Avenue
for profit
Careone
37 facilities nationwide
Chain avg rating: 3.4/5 · Rank 35 of 37
Owners
Care One LLC
Owner · Organization
Des 2009 Gst Trust
Owner (parent company) · Organization
Des Holding Co., INC.
Owner (parent company) · Organization
Des-C 2009 Grat
Owner (parent company) · Organization
Straus, Daniel
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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