Del Mar Convalescent Hospital
Strong Medicare quality ratings; families often praise compassionate and professional nursing staff. Still worth an in-person visit.
based on 25 Google reviews

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What this means for your family
This facility is an excellent choice for rehabilitation and post-surgery recovery due to its highly skilled PT/OT teams and clean environment. However, if your loved one is immunocompromised, you should specifically ask about their current infection control protocols and recent trends in facility-acquired illnesses.
Google Reviews
Google Reviews
25 reviews on Google“Families considering Del Mar Convalescent Hospital can expect highly compassionate nursing and rehabilitation teams, with many reviewers praising the facility's cleanliness and professional therapy services. However, there are notable concerns regarding infection control protocols and occasional issues with laundry services and communication with specific nursing supervisors.”
Quality Themes
Strengths
- Compassionate and professional nursing staff
- Exceptional physical and occupational therapy
- Clean and well-maintained facility
- Effective communication from admissions and management
- Bilingual staff capabilities
Concerns
- Infection control and COVID-19 management (mentioned by 2 reviewers)
- Laundry and clothing management issues
- Communication difficulties with specific nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates for 5-star reviews, often using identical phrasing across different reviewers. While they attempt to personalize by name and relative, the core message remains largely unchanged.
Questions for Your Tour
- 1It's wonderful to see how much management engages with the community through your review responses; how do you typically handle feedback or concerns from families to ensure everyone is heard?
- 2We've heard great things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to maintain their mobility?
- 3With the bilingual capabilities of your staff, how do you ensure that communication remains seamless between the nursing team and families during daily care updates?
- 4What specific protocols do you have in place for infection control and managing health safety to keep the residents protected?
- 5Can you walk us through your process for managing laundry and personal belongings to ensure residents' clothing is always accounted for and well-maintained?
- 6In the event of a medical emergency after hours, what is the specific procedure for notifying the family and coordinating with outside doctors?
Personalized based on this facility's data
Key Review Excerpts
“The nursing team was attentive and always available to address any concerns, ensuring my mom's comfort and well-being. The physical therapists were incredibly skilled and patient, guiding her through each”
“First, the facility is kept exceptionally clean. My room was thoroughly cleaned & disinfected daily by Hugo. All staff members wore masks, and they tested for Covid daily.”
“Many staffs can speak/ understand Chinese, my mom feels very comfortable during her stay. A lot of restaurants nearby, make it upon me to pick up some food before visiting. Weekly physical therapy and many activities to keep residents busy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
17
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Del Mar Convalescent Hospital shows recurring issues across multiple areas, with fire safety and medication management problems persisting through each survey from 2023 to 2025, indicating ongoing compliance challenges. The facility has faced deficiencies in fire safety systems, medication errors, resident rights violations, and care planning, with one complaint filed regarding grievance procedures. While the provider reports corrections for all identified issues, the repeated nature of similar problems across surveys suggests potential systemic issues that families should carefully consider.
Dec 17, 2025Routine19
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Environmental Deficiencies
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Nov 10, 2024Routine10
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nov 12, 2023Routine17
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Construct fire resistant interior walls.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Environmental Deficiencies
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Jun 26, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Ownership & Operations
Who Operates This Facility
Del Mar Convalescent Hospital
for profit
Chain Affiliation
David Johnson
47 facilities nationwide
Chain avg rating: 3.2/5 · Rank 1 of 45 (Best)
Ownership & Management
Owners
Gibraltar Convalescent Hospital INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit delmarhospital.com
Medicare data downloads
Original nursing home datasets
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