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Nursing HomeMedicaid Investigative

San Gabriel Conv Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

8035 E Hill Drive, South Montebello · Rosemead, CA 91770151 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 10 Google reviews

5
4
3
2
1
San Gabriel Conv Center Nursing Home in Rosemead, CA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (20 vs median 13.0)
  • High RN turnover (62%)

Below average in CA · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record

Source: Medicare data

What this means for your family

This facility offers excellent specialized services like trach care and multilingual support, which is a major advantage for non-English speaking families. However, recent reviews raise alarming red flags regarding hygiene standards and administrative professionalism. If you choose this facility, you must closely monitor daily hygiene care and maintain frequent communication with supervisors.

Google Reviews

Google Reviews

10 reviews on Google
Families should be cautious as recent reviews highlight serious concerns regarding hygiene, specifically infrequent diaper changes, and unprofessional management. While some long-term residents and rehab patients have praised the skilled nursing, physical therapy, and multilingual staff, newer feedback points to a lack of accountability and poor administrative attitude.

Quality Themes

Tap a score for details
Food5.0Staff3.0Clean4.0ActivitiesN/AMedsN/AMemoryN/AComms6.0ValueN/A

Strengths

  • Multilingual staff (Mandarin and Cantonese)
  • Effective rehabilitation services (PT, OT, Trach care)
  • Clean kitchen with Grade A rating
  • Compassionate long-term nursing and CNA care

Concerns

  • Unprofessional and lazy nursing/front desk staff (mentioned by 2 reviewers)
  • Inadequate hygiene care (infrequent diaper changes)
  • Poor administrative management and attitude (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02018(1)5.02019(3)1.02024(1)3.02025(5)3.02026(1)

Distribution · 12 analyzed

5
7
4
0
3
2
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the wonderful multilingual staff you have, how do you ensure that residents who primarily speak Mandarin or Cantonese feel fully included in all facility communications?
  • 2We are so impressed by the Grade A rating of your kitchen; could you tell us more about how the meal service is organized for the residents?
  • 3What specific protocols are in place to ensure that personal hygiene and frequent care needs, like diaper changes, are managed consistently throughout the day?
  • 4Can you walk us through the process for handling medical emergencies or specialized needs, such as tracheostomy care, during the night shifts?
  • 5How does the administration work with the nursing team to ensure a high standard of professionalism and responsiveness at the front desk?
  • 6What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

Really impressed with the services here—they provide trach care, PT, OT, and a bunch of other support. They have mandarin and cantonese speaking staff, which makes a big difference.

Rehab patient's family · 2025★★★★★

Do not place your family in this nursing home. The staff is very lazy and irresponsible. The staff hired are unprofessional, do not change the patient's diaper frequently, and do not change the diaper even when it is wet.

Long-term resident's family · 2025☆☆☆☆

We would like to thank the excellent personnel... You took such good care of our mom Thai Muoi for many years, up until the minute she passed away on 04/04/2018.

Long-term resident's family · 2018★★★★★
Source: 10 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.74hrs
98%
Registered nurses for medical care
Total Nursing
4.87hrs
OK
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
48%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
19.5%
CA
13.7%
Los angeles
10.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
19.4%
CA
10.7%
Los angeles
9.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
9.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
15.3%
CA
10.5%
Los angeles
9.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
🔒

Residents who were physically restrained

↓ Lower is better
This Facility6.4%
Worse than Avg
Here
6.4%
US
0.1%
CA
0.4%
Los angeles
0.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.3%
Better than Avg
Here
97.3%
US
81.8%
CA
94.2%
Los angeles
94.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.8%
Worse than Avg
Here
2.8%
US
1.6%
CA
1.5%
Los angeles
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
Above state avg (15.4)
7 complaint-triggered

San Gabriel Conv Center has concerning recurring deficiencies across multiple surveys, with families filing complaints about nursing staffing, accident prevention, daily care assistance, feeding tube management, infection control, and food safety. The facility consistently struggles with resident safety and accident prevention, medication management, and fire safety systems. While all deficiencies show correction dates, the repeated nature of problems in core care areas suggests ongoing operational challenges that warrant careful consideration.

May 23, 2025Routine
23
0678Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0583Potential for harm · PatternCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Mar 14, 2025Complaint
2
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 24, 2024Routine
16
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0638Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Apr 25, 2024Complaint
1
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Apr 10, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 6, 2024Complaint
1
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

San Gabriel Conv Center

Organization Type

for profit

Chain Affiliation

Chain Name

Longwood Management Corporation

Chain Size

38 facilities nationwide

Chain avg rating: 2.2/5 · Rank 19 of 38

Ownership & Management

Owners

The Aaron Friedman Group a Business Assets Trust

Owner (parent company) · Organization

20%

The Ira David Friedman Group a Business Assets Trust

Owner (parent company) · Organization

20%

Friedman, Aaron

Owner (parent company)

33%

Devorah Danziger Group a Business Assets Trust

Owner (parent company) · Organization

Elka Kaplan Group a Business Assets Trust

Owner (parent company) · Organization

Esther Hoff Group a Business Assets Trust

Owner (parent company) · Organization

Mordechai Notis Group a Business Assets Trust

Owner (parent company) · Organization

Rachel Notis Group a Business Assets Trust

Owner (parent company) · Organization

Sarah Dunner Group a Business Assets Trust

Owner (parent company) · Organization

Yehoshua Notis Group a Business Assets Trust

Owner (parent company) · Organization

Yisroel Notis Group a Business Assets Trust

Owner (parent company) · Organization

Jrb Investments LLC

Owner · Organization

100%

Friedman, Aaron

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Klavan, Rachel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Lehmann, Libby

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Notis, Shmuel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Friedman, IraOfficer / DirectorFriedman, IraOfficer / DirectorKlavan, JoshuaManagerNicolas, BrendaManagerWen, ShuyanManager
Source: Medicare provider data

Contact

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References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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