Deerings Nursing and Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 40 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and the professionalism of its nursing leadership. However, families should be extremely vigilant regarding communication and hygiene, as some reviewers have reported significant difficulty reaching management and instances of resident neglect.
Google Reviews
Google Reviews
40 reviews analyzed“Families will find a clean and recently remodeled facility with a highly praised nursing and administrative team. While many reviewers celebrate the professional staff and pleasant environment, there are serious allegations regarding neglect and poor communication from management that should be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained environment
- Professional and caring nursing staff
- Engaging resident activities
- Recent facility remodeling
Concerns
- Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
- Allegations of resident neglect and hygiene issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly repetitive, templated responses that follow a nearly identical structure for every review. While they acknowledge the reviewer by name, they fail to address any of the specific complaints regarding staffing, communication, or resident behavior.
Questions for Your Tour
- 1With the recent facility remodeling, could you show us some of the updated common areas where residents spend their time?
- 2We've heard great things about your resident activities; what does a typical weekly schedule look like for someone living here?
- 3What is the best way for our family to stay in regular contact with the nursing team if we have a quick question or update?
- 4How do you ensure that every resident's personal hygiene and daily care needs are consistently met by the care team?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 6Since you have a high CMS overall rating, how does the facility work to maintain such high standards of clinical care?
Personalized based on this facility's data
Key Review Excerpts
“Great nursing home, very clean and no foul orders when you enter like you get at other nursing homes. The staff is very nice and responsive.”
“I went in to visit a family friend. I was met coming in the door by a very energetic professional lady, on her badge it read Amy Cleveland Lvn assistant director of nursing. This young lady was dressed very nice and her personality was through the roof.”
“What an amazing Rehab facility. They just went through a complete remodel and look absolutely beautiful. Stop by and ask for Tony or Andrea for a tour.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with 20 of 34 deficiencies triggered by family complaints, indicating ongoing care problems that prompted reports to authorities. The most frequent issues involve resident rights violations, food safety and nutrition problems, and medication management errors. A serious abuse protection deficiency occurred as recently as February 2025, and recurring problems with food safety, resident dignity, and pharmacy services suggest systemic issues that persist despite corrections across multiple surveys.
Nov 10, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Jun 13, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Mar 20, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Feb 14, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 15, 2024Complaint6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 15, 2024Routine2
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Fine
Feb 14, 2025
$8,278
Ownership & Operations
Who Operates This Facility
Odessa II Enterprises, LLC
for profit
CREATIVE SOLUTIONS IN HEALTHCARE, INC
HEATHER HARGER
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 5 of 148 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
40 reviews from families & visitors
Official Website
Visit deeringsnursing.com
Medicare data downloads
Original nursing home datasets
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