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Nursing HomeMedicaid Investigative

Deer Park Health and Rehabilitation

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

306 Deer Park Road, Nebo, NC 28761140 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.6/5

based on 32 Google reviews

5
4
3
2
1
Deer Park Health and Rehabilitation Nursing Home in Nebo, NC — Street View
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10/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Above-median deficiencies (20 vs median 4.0)
  • High staff turnover (80%)
  • High RN turnover (67%)

Bottom 25% in NC · Meets national RN staffing standard · Very high staff turnover · $377,384 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

This facility has received multiple reports of serious medical neglect and unsanitary conditions, which should be a major red flag for any family. While some staff members are described as friendly, the systemic issues regarding patient safety and communication make it difficult to recommend. If you must consider this facility, perform frequent, unannounced visits and ensure you have a clear plan for external medical oversight.

Google Reviews

Google Reviews

32 reviews on Google
Deer Park Health and Rehabilitation faces severe criticism regarding clinical care, hygiene, and communication. While some reviewers appreciate individual staff members, multiple families have reported dangerous lapses in medical monitoring, neglect, and unprofessional administrative practices.

Quality Themes

Tap a score for details
FoodN/AStaff3.0Clean1.0ActivitiesN/AMeds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Friendly individual staff members
  • Family-oriented atmosphere
  • Responsive to specific family requests

Concerns

  • Neglect and poor medical monitoring (e.g., blood sugar, bed sores, falls) (mentioned by 3 reviewers)
  • Unsanitary facility conditions (mentioned by 2 reviewers)
  • Staffing shortages and overworked employees (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(3)'19(1)'21(4)'23(3)'25(10)'26(4)

Distribution · 35 analyzed

5
11
4
0
3
5
2
2
1
17

How They Respond to Reviews

17%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I've heard wonderful things about how responsive the team is to specific family requests; how do you typically communicate updates to us regarding our loved one's care?
  • 2What specific protocols do you have in place to ensure medication management and monitoring of vital signs, like blood sugar, are handled accurately every day?
  • 3How does the facility manage cleanliness and sanitation in the resident rooms and common areas to ensure a comfortable environment?
  • 4With the staff being so friendly and family-oriented, how do you ensure that everyone has enough support during busier shifts to maintain high-quality care?
  • 5Can you tell me about the daily activities and social opportunities available to help residents stay engaged with one another?
  • 6What is the process for monitoring and preventing falls or skin integrity issues, such as bed sores, for residents with higher care needs?

Personalized based on this facility's data


Key Review Excerpts

The most disgusting place to put a human ever. Bad service. My sister was there with pneumonia and they kept the air conditioning on her! She was almost lethargic by the second morning!

Family member · 2024☆☆☆☆

They let a family member get bed sores he also feel and asked to go to the hospital and was refused that right after hitting his head.

Family member · 2025☆☆☆☆

The first time they didn't check her blood sugar and it got up 500. She was blind until I made them test her 2 times a day.

Family member · 2024☆☆☆☆
Source: 32 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.82hrs
OK
Registered nurses for medical care
Total Nursing
3.50hrs
85%
All nurses + aides combined
Staff Turnover
79%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

3

measures

Worse Than Avg

11

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility61.0%
Worse than Avg
Here
61.0%
US
95.5%
NC
94.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility71.1%
Worse than Avg
Here
71.1%
US
93.4%
NC
91.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility23.9%
Worse than Avg
Here
23.9%
US
15.5%
NC
14.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
19.5%
NC
21.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility23.8%
Worse than Avg
Here
23.8%
US
14.4%
NC
16.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
12.1%
NC
5.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility34.6%
Worse than Avg
Here
34.6%
US
81.8%
NC
80.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility51.0%
Worse than Avg
Here
51.0%
US
79.8%
NC
78.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
NC
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

20deficiencies
5penalties
Well above state avg (5.6)
26 complaint-triggered
$377,384 in fines

Families filed multiple complaints triggering over half the deficiencies at Deer Park Health and Rehabilitation, with recurring problems in medication management, safety supervision, and abuse prevention. The most concerning issues involve medication errors, accident prevention failures, and protection from abuse/neglect appearing repeatedly across surveys from 2024-2025. While the facility corrects violations when cited, the pattern of ongoing complaints and repeated deficiencies in critical care areas suggests persistent quality concerns.

Aug 14, 2025Complaint
3
0580Immediate jeopardy · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 24, 2025Routine
9
0777Actual harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jun 24, 2025Complaint
8
0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0809Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Aug 16, 2024Complaint
1
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 2, 2024Complaint
1
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Apr 25, 2024Routine
9
0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Federal Penalties

Fine

Jun 24, 2025

$175,643

Fine

Jun 24, 2025

$8,672

Fine

Jun 24, 2025

$8,673

Fine

Jul 2, 2024

$16,801

Fine

Apr 25, 2024

$63,678

Ownership & Operations

Who Operates This Facility

Owner / Operator

Deer Park Health and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Brighton Healthcare

Chain Size

8 facilities nationwide

Ownership & Management

Owners

Ctnc Holdings LLC

Owner · Organization

38%

Fischer, David

Owner

29%

Lefkowitz, Zev

Owner

29%

Etnc Holdings LLC

Owner · Organization

Treff, Cynthia

Owner (parent company)

38%

Treff, Esther

Owner (parent company)

Key personnel

306 Deer Park Road LLC5% or Greater Mortgage InterestFischer, DavidManaging Control - Governing BodyLefkowitz, ZevManaging Control - Governing BodyCook, MelissaManagerFischer, DavidManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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