Deer Park Health and Rehabilitation
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 32 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (20 vs median 4.0)
- High staff turnover (80%)
- High RN turnover (67%)
Bottom 25% in NC · Meets national RN staffing standard · Very high staff turnover · $377,384 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
This facility has received multiple reports of serious medical neglect and unsanitary conditions, which should be a major red flag for any family. While some staff members are described as friendly, the systemic issues regarding patient safety and communication make it difficult to recommend. If you must consider this facility, perform frequent, unannounced visits and ensure you have a clear plan for external medical oversight.
Google Reviews
Google Reviews
32 reviews on Google“Deer Park Health and Rehabilitation faces severe criticism regarding clinical care, hygiene, and communication. While some reviewers appreciate individual staff members, multiple families have reported dangerous lapses in medical monitoring, neglect, and unprofessional administrative practices.”
Quality Themes
Tap a score for detailsStrengths
- Friendly individual staff members
- Family-oriented atmosphere
- Responsive to specific family requests
Concerns
- Neglect and poor medical monitoring (e.g., blood sugar, bed sores, falls) (mentioned by 3 reviewers)
- Unsanitary facility conditions (mentioned by 2 reviewers)
- Staffing shortages and overworked employees (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've heard wonderful things about how responsive the team is to specific family requests; how do you typically communicate updates to us regarding our loved one's care?
- 2What specific protocols do you have in place to ensure medication management and monitoring of vital signs, like blood sugar, are handled accurately every day?
- 3How does the facility manage cleanliness and sanitation in the resident rooms and common areas to ensure a comfortable environment?
- 4With the staff being so friendly and family-oriented, how do you ensure that everyone has enough support during busier shifts to maintain high-quality care?
- 5Can you tell me about the daily activities and social opportunities available to help residents stay engaged with one another?
- 6What is the process for monitoring and preventing falls or skin integrity issues, such as bed sores, for residents with higher care needs?
Personalized based on this facility's data
Key Review Excerpts
“The most disgusting place to put a human ever. Bad service. My sister was there with pneumonia and they kept the air conditioning on her! She was almost lethargic by the second morning!”
“They let a family member get bed sores he also feel and asked to go to the hospital and was refused that right after hitting his head.”
“The first time they didn't check her blood sugar and it got up 500. She was blind until I made them test her 2 times a day.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
11
measures
3
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints triggering over half the deficiencies at Deer Park Health and Rehabilitation, with recurring problems in medication management, safety supervision, and abuse prevention. The most concerning issues involve medication errors, accident prevention failures, and protection from abuse/neglect appearing repeatedly across surveys from 2024-2025. While the facility corrects violations when cited, the pattern of ongoing complaints and repeated deficiencies in critical care areas suggests persistent quality concerns.
Aug 14, 2025Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 24, 2025Routine9
Administration Deficiencies
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 24, 2025Complaint8
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Aug 16, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 2, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 25, 2024Routine9
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Federal Penalties
Fine
Jun 24, 2025
$175,643
Fine
Jun 24, 2025
$8,672
Fine
Jun 24, 2025
$8,673
Fine
Jul 2, 2024
$16,801
Fine
Apr 25, 2024
$63,678
Ownership & Operations
Who Operates This Facility
Deer Park Health and Rehabilitation
for profit
Chain Affiliation
Brighton Healthcare
8 facilities nationwide
Ownership & Management
Owners
Ctnc Holdings LLC
Owner · Organization
Fischer, David
Owner
Lefkowitz, Zev
Owner
Etnc Holdings LLC
Owner · Organization
Treff, Cynthia
Owner (parent company)
Treff, Esther
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit deerparkhc.com
Medicare data downloads
Original nursing home datasets
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