Reviewer concerns include theft of personal belongings and medication (mentioned by 2 reviewers) — investigate before committing.
based on 6 Google reviews
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Reviewer feedback for Cedarbrook Residential Center suggests areas to investigate further. Common concerns include: theft of personal belongings and medication (mentioned by 2 reviewers), unprofessional or malicious staff behavior (mentioned by 2 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Families should exercise extreme caution as recent reviews highlight severe issues regarding the theft of personal belongings and the loss of essential medications. While some older reviews are positive, recent feedback describes a distressing environment involving unprofessional staff behavior and poor facility hygiene.
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Distribution · 6 analyzed
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Key Review Excerpts
“I was shocked that his meds were not returned to us as they often are when I have pick my child up from hospitals, respite places, group homes ...”
“Your CNA Nicole thinks its okay to screen shot and share peoples private health information to be vindictive and malicious.”
Source: NC Division of Health Service Regulation
The facility failed to maintain clean and safe surfaces in common areas. Specifically, a shared bathroom contained feces on the toilet, walls, and shower grout, and dining room ceiling fans were coated in thick dust while in use during resident meals.
The facility failed to maintain clean and safe walls, ceilings, and floors. Specifically, a common bathroom had feces on the toilet seat and smeared on the wall, the shower stall contained a black substance in the grout, and dining room ceiling fans were coated in thick dust while in use during meals.
The facility failed to ensure at least one CPR-certified staff person was on the premises for each shift, as evidenced by 12 out of 13 sampled days in December 2023. Additionally, 14 of 20 direct care staff members lacked current documentation of CPR training completed within the last 24 months.
The facility failed to ensure at least one staff person on the premises for each shift had completed a CPR and choking management course within the last 24 months. Specifically, 14 out of 20 sampled direct care staff lacked current CPR documentation, and there were multiple instances between 12/19/23 and 12/31/23 where no CPR-certified staff were present in the building for several hours.
The facility failed to ensure necessary follow-up for a resident's medical needs. Specifically, after a physician ordered a referral to a gastroenterologist following an ER visit for altered mental status, the facility failed to confirm the appointment was scheduled, as the specialist's office had not received the referral.
The facility failed to provide adequate supervision for a resident with a history of aggressive behavior and substance abuse. Specifically, staff did not properly respond to the resident's verbalized threat to harm others following an escalation in behavior.
The facility failed to ensure medication administration was in accordance with physician orders for one resident. Specifically, the resident was without prescribed oxycodone/APAP from 08/31/19 to 09/03/19 because staff failed to request a refill and did not document any attempts to contact the pharmacy regarding the unavailable medication.
The facility failed to ensure medication administration was in accordance with physician orders for one resident. Specifically, oxycodone/APAP was not administered as prescribed due to the medication being unavailable at the facility, and there was no documentation that the pharmacy had been contacted to resolve the issue.
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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