Loading EveryPlace content…
Strong Medicare quality ratings; public reviewers often praise beautiful, well-maintained campus. Still worth an in-person visit.
based on 163 Google reviews
Email Croasdaile Village to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
3 findings in latest survey
Croasdaile Village has a strong overall Medicare rating. Public reviewers frequently mention: beautiful, well-maintained campus and active social and activity calendar. Review the component ratings and current source records before deciding.
Croasdaile Village is a large, well-regarded Continuing Care Retirement Community (CCRC) that receives high praise for its beautiful campus, active social environment, and professional rehabilitation services. While independent living residents report a high quality of life, some families of residents in the Pavilion skilled nursing and memory care units have raised serious concerns regarding staffing shortages, hygiene standards, and communication with management.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 97 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My Dad stayed at the Croasdaile Healthcare Center to rehab after his knee replacement surgery in January. Everyone there was professional, friendly and the lady in the admitting office that helped organize him being transferred there from Duke went above and beyond helping us navigate all the paperwork.”
“My only complaint has to do with the full-care unit. Pavilion Care for my wife who was aphasic was not consistently what I would have wanted. The aides ranged from the very caring to the indifferent to the occasional sullen and unpleasant one.”
“They are short staffed and my mother for the 1st year kept getting U.T.I from them letting her sit in her own waste for a long period of time.. This year I've learned that they will call an treating to throw mom out if I didn't call them”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Croasdaile Village has a mixed record with 11 deficiencies across 4 surveys, primarily involving building safety systems and resident assessments. The facility has struggled with medication management (showing error rates above 5%), fire safety features like elevator controls and smoke doors, and timely submission of resident assessment data. Most issues appear corrected by the facility, though assessment data transmission problems have recurred in recent surveys, suggesting ongoing administrative challenges.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Construction Deficiencies
Use approved construction type or materials.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Federal Penalties
Fine
Apr 8, 2026
$9,870
Fine
Aug 30, 2024
$15,405
Croasdaile Village
nonprofit
Life Care Services
44 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 20 (Highest rating)
Owners
The United Methodist Retirement Homes, Incorporated
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
163 reviews from families & visitors
Official Website
Visit croasdailevillage.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Croasdaile Village
< 1 miAssisted Living · Durham, NC
Ramsgate Family Care Home
< 1 miAdult Family Home · Durham, NC
Angelica Houses Family Care Home
1.3 miAdult Family Home · Durham, NC
Calyx Living of Durham
1.5 miAssisted Living · Durham, NC
Dedove Homes @ Chalk Level Road
1.7 miAdult Family Home · Durham, NC
Prestige Estates Home
2.1 miAdult Family Home · Durham, NC