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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 49 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Crimson Heights Health & Wellness has a middle-range Medicare overall rating. Strengths include professional rehabilitation and therapy staff. Some reviewers note concerns about severe understaffing and slow response times (mentioned by 5 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families considering Crimson Heights should be aware of significant discrepancies between the facility's modern appearance and the quality of care provided. While some reviewers praise specific nurses and the professional rehabilitation team, multiple families report critical failures in medication management, hygiene, and responsiveness to call lights.
Quality Themes
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Concerns
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
The owner relies heavily on templated, boilerplate language to address negative reviews, often using standardized mission statements. While they occasionally personalize responses with names or specific details, the core of the messaging remains repetitive and formulaic.
Personalized based on this facility's data
Key Review Excerpts
“The quality of the coordinated care was impeccable. The nurse practitioner that treated my mother would also call me directly and I had his cell ph”
“My mother was there in December 2025 to January 2026 posthumously replacement surgery. Needless to say, I wouldn't recommend as I was dissatisfied with the administrative team.”
“The facility looks so nice from the outside but the nursing staff and employees are totally opposite!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed 11 complaints triggering federal inspections, revealing recurring problems with safety hazards and accident prevention that persist across multiple surveys from 2024 through 2025. The facility shows ongoing issues with care planning, medication management, and maintaining a safe environment, with the same safety deficiencies appearing in April 2024, July 2025, and August 2025. While all deficiencies show correction dates, the pattern of repeated violations in critical areas suggests systemic challenges.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Federal Penalties
Fine
Jun 18, 2025
$16,543
Fine
Jun 13, 2024
$8,824
Fine
Apr 1, 2024
$8,172
South Limestone Hospital District
for profit
MCKAY HEALTH CARE, LLC
CAMERON J STILES
Fundamental Healthcare
66 facilities nationwide
Chain avg rating: 2.8/5 · Rank 20 of 26
Owners
South Limestone Hospital District
Owner · Organization
Forman, Murray
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Maps
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Google Reviews
49 reviews from families & visitors
Official Website
Visit crimsonheights.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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