Crestwood Wellness and Recovery Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 9 Google reviews
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What this means for your family
There is currently insufficient information in the public reviews to make an informed decision regarding clinical care or nursing quality. While the maintenance staff appears helpful, you should conduct an in-person visit and speak directly with management to evaluate medical competence and staffing levels.
Google Reviews
Google Reviews
9 reviews on Google“It is difficult to assess the quality of clinical care at this facility because the available reviews lack specific details regarding nursing or rehabilitation services. While one reviewer highlights the kindness of the maintenance staff, most reviews consist of star ratings without descriptive text.”
Quality Themes
Tap a score for detailsStrengths
- Kind and helpful maintenance staff
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We noticed how much the maintenance team is appreciated in your feedback; how does that level of care extend to the upkeep of the residents' individual rooms?
- 2With the recent health inspection findings, what specific steps is the facility taking right now to improve care standards and address those deficiencies?
- 3How do you ensure there is enough nursing and support staff available during the night shifts to handle medical emergencies?
- 4Can you walk us through what a typical afternoon looks like for residents in terms of social activities and group engagement?
- 5How does the facility manage communication between the nursing staff and families when there is a change in a resident's health status?
- 6What is the process for ensuring that the staffing levels are consistent and sufficient to meet the needs of all 99 residents daily?
Personalized based on this facility's data
Key Review Excerpts
“However today I got a flat tire and ended up in there parking lot and “Bruce” the maintenance man was so kind he brought us water and even filled up my donut tire bcs it was low . Thank you Bruce”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
11
measures
1
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of deficiencies, particularly with families filing complaints about protection from abuse and neglect, which has occurred repeatedly across multiple years. The main problem areas are resident safety protections, fire safety systems, and care planning. While all violations show correction dates, the recurring nature of abuse protection failures and ongoing fire safety issues suggest persistent operational challenges that families should carefully consider.
Jan 9, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 4, 2025Routine10
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Jun 4, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 2, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 20, 2024Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 20, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Crestwood Wellness and Recovery Center
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit crestwoodbehavioralhealth.com
Medicare data downloads
Original nursing home datasets
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