A Touch of Heaven
Families consistently rate this highly — reviewers highlight compassionate, family-oriented staff. Schedule a visit to confirm the fit.
based on 9 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff who treat residents like family and provide effective medication management. However, you should verify current management practices and ask about their protocols for securing resident belongings, as past issues with lost items were reported.
Google Reviews
Google Reviews
9 reviews on Google“Families can expect a highly compassionate, family-like atmosphere where staff members are frequently praised for treating residents with genuine care and affection. While recent experiences highlight excellent medication management and attentive care, a historical review notes serious concerns regarding lost personal property and difficulties with management during previous leadership.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented staff
- Effective medication management
- Attentive and caring caregivers
- Welcoming, family-like atmosphere
Concerns
- Loss of personal property
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It is so wonderful to see such a warm, family-like atmosphere here; how do you ensure that new residents feel just as welcomed and included in the community as they settle in?
- 2We noticed how much people appreciate the attentive care from your staff; could you tell us more about how your team manages daily medication schedules to ensure everything is handled accurately?
- 3Since the community is so intimate with 28 residents, what kind of daily activities or social outings do you have planned to keep everyone engaged and connected?
- 4What specific protocols do you have in place to ensure that residents' personal belongings and cherished items are kept safe and organized?
- 5In the event of a medical emergency after hours, what is the process for contacting doctors or coordinating urgent care for a resident?
- 6How does the staff approach addressing any care needs or changes in health to ensure the high standard of care mentioned in your positive community feedback is maintained?
Personalized based on this facility's data
Key Review Excerpts
“The leadership and staff treated Stan as family. They loved him not just in words but in their actions.”
“Once he got to "A Touch of Heaven" and started getting his medications regularly, he stopped falling and started walking better and remembering things more clearly.”
“Sarah and everyone at Touch Of Heaven have been outstanding in their care of my father. He was quite happy during his stay.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 17, 2026OtherCleanReport
The investigation substantiated the allegation that the facility is in financial distress. Multiple citations were issued under CCR 87213 due to the facility's inability to meet payroll obligations and sustain basic operational costs. These findings represent immediate health and safety risks to the residents in care.
Mar 17, 2026Complaint
The investigation substantiated the allegation that the facility is in financial distress. Multiple citations were issued under CCR 87213 due to the facility's inability to meet payroll obligations and sustain basic operational costs. These findings represent immediate health and safety risks to the residents in care.
The facility failed to maintain a financial plan assuring sufficient resources to meet operating costs for resident care. This was evidenced by the inability to meet payroll obligations.
The licensee failed to maintain sufficient financial resources to meet operating costs, posing an immediate risk to clients in care. This includes payroll and basic operational expenses.
Mar 14, 2026Follow-upCleanReport
The facility was inspected unannounced for a case management review concerning financial stability and current operations. The LPA observed the facility appeared generally well-maintained, with residents present and socializing, and adequate food supplies noted. No deficiencies were cited during the visit.
Mar 9, 2026Other
The inspection was an office visit conducted to discuss serious concerns regarding the facility's financial stability and its ability to maintain continuous operations. The department issued several directives requiring immediate documentation and planning related to payroll, financial capacity, and operational continuity. Failure to address these issues could lead to further administrative action.
The facility must provide documentation of financial capacity to sustain operations and payroll.
The facility must submit a written plan addressing payroll stability and operational continuity.
The facility must submit a copy of sixty-day notice before the end of day March 9, 2026.
The facility must provide updates to LPA Avila regarding funding efforts or potential sale of the facility.
The facility must comply with Health and Safety Code section 1569.191 if closure or change of ownership occurs.
Mar 6, 2026Other
The inspection was an 'Office' visit conducted on March 6, 2026, focusing heavily on the facility's financial stability and operational continuity. Multiple deficiencies were cited, all of which are Type B, indicating non-compliance that, while not an immediate health risk, requires prompt corrective action. The facility must submit extensive documentation regarding finances, payroll, food supplies, and provide written plans to mitigate risks associated with potential instability.
The facility must provide documentation of financial capacity to sustain operations and payroll. This is required to address concerns about financial stability.
The facility must submit a written plan addressing payroll stability and operational continuity. This plan is necessary to demonstrate stable operations.
The facility must provide email confirmation to LPA two days before March 20, 2026, verifying payroll funds are secured. This is a specific administrative requirement.
The facility must provide proof of sufficient food supplies for two weeks, including weekly receipts. This documentation is required to verify resource availability.
The facility must provide updates to LPA Avila regarding funding efforts or potential sale of the facility. This keeps the licensing agency informed of the facility's financial status.
The facility must comply with Health and Safety Code section 1569.191 if closure or change of ownership occurs. This is a procedural compliance requirement.
Mar 5, 2026Follow-upCleanReport
The facility underwent an unannounced Case Management visit on March 5, 2026. The Licensing Program Analyst toured the facility, interviewed staff, and reviewed necessary documents. No deficiencies were cited during the visit, although the licensee was requested to submit a written plan for staff resignation procedures by March 6, 2026.
Feb 27, 2026OtherCleanReport
The inspection was an informal conference regarding serious concerns about the facility's financial stability and operational risk. The department directed the CEO to submit a comprehensive Financial Stability Plan addressing payroll, food supplies, and IRS compliance. No formal deficiencies were cited in the report.
Dec 4, 2025ComplaintCleanReport
This report details a complaint investigation conducted on December 4, 2025, regarding allegations of staff harassing a resident. Based on interviews and record reviews, the investigation found insufficient evidence to substantiate the complaint. Therefore, the allegation was officially marked as Unsubstantiated.
Ownership & Operations
Who Operates This Facility
Golden Years LLC
LONG, JUSTINE
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit atouchofheavenassistedliving.com
Medicare data downloads
Original nursing home datasets
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
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