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Public Google reviewers rate this highly and often mention compassionate, family-oriented staff. Schedule a visit to confirm the fit.
based on 9 Google reviews
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Public Google reviewers rate A Touch of Heaven highly. Reviewers highlight: compassionate, family-oriented staff, effective medication management. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a highly compassionate, family-like atmosphere where staff members are frequently praised for treating residents with genuine care and affection. While recent experiences highlight excellent medication management and attentive care, a historical review notes serious concerns regarding lost personal property and difficulties with management during previous leadership.
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Distribution · 9 analyzed
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Key Review Excerpts
“The leadership and staff treated Stan as family. They loved him not just in words but in their actions.”
“Once he got to "A Touch of Heaven" and started getting his medications regularly, he stopped falling and started walking better and remembering things more clearly.”
“Sarah and everyone at Touch Of Heaven have been outstanding in their care of my father. He was quite happy during his stay.”
Source: CA Community Care Licensing Division
The investigation substantiated the allegation that the facility is in financial distress. Multiple citations were issued under CCR 87213 due to the facility's inability to meet payroll obligations and sustain basic operational costs. These findings represent immediate health and safety risks to the residents in care.
The investigation substantiated the allegation that the facility is in financial distress. Multiple citations were issued under CCR 87213 due to the facility's inability to meet payroll obligations and sustain basic operational costs. These findings represent immediate health and safety risks to the residents in care.
The facility failed to maintain a financial plan assuring sufficient resources to meet operating costs for resident care. This was evidenced by the inability to meet payroll obligations.
The licensee failed to maintain sufficient financial resources to meet operating costs, posing an immediate risk to clients in care. This includes payroll and basic operational expenses.
The facility was inspected unannounced for a case management review concerning financial stability and current operations. The LPA observed the facility appeared generally well-maintained, with residents present and socializing, and adequate food supplies noted. No deficiencies were cited during the visit.
The inspection was an office visit conducted to discuss serious concerns regarding the facility's financial stability and its ability to maintain continuous operations. The department issued several directives requiring immediate documentation and planning related to payroll, financial capacity, and operational continuity. Failure to address these issues could lead to further administrative action.
The facility must provide documentation of financial capacity to sustain operations and payroll.
The facility must provide updates to LPA Avila regarding funding efforts or potential sale of the facility.
The facility must submit a written plan addressing payroll stability and operational continuity.
The facility must comply with Health and Safety Code section 1569.191 if closure or change of ownership occurs.
The facility must submit a copy of sixty-day notice before the end of day March 9, 2026.
The inspection was an 'Office' visit conducted on March 6, 2026, focusing heavily on the facility's financial stability and operational continuity. Multiple deficiencies were cited, all of which are Type B, indicating non-compliance that, while not an immediate health risk, requires prompt corrective action. The facility must submit extensive documentation regarding finances, payroll, food supplies, and provide written plans to mitigate risks associated with potential instability.
The facility must comply with Health and Safety Code section 1569.191 if closure or change of ownership occurs. This is a procedural compliance requirement.
The facility must provide documentation of financial capacity to sustain operations and payroll. This is required to address concerns about financial stability.
The facility must provide proof of sufficient food supplies for two weeks, including weekly receipts. This documentation is required to verify resource availability.
The facility must submit a written plan addressing payroll stability and operational continuity. This plan is necessary to demonstrate stable operations.
The facility must provide updates to LPA Avila regarding funding efforts or potential sale of the facility. This keeps the licensing agency informed of the facility's financial status.
The facility must provide email confirmation to LPA two days before March 20, 2026, verifying payroll funds are secured. This is a specific administrative requirement.
The facility underwent an unannounced Case Management visit on March 5, 2026. The Licensing Program Analyst toured the facility, interviewed staff, and reviewed necessary documents. No deficiencies were cited during the visit, although the licensee was requested to submit a written plan for staff resignation procedures by March 6, 2026.
The inspection was an informal conference regarding serious concerns about the facility's financial stability and operational risk. The department directed the CEO to submit a comprehensive Financial Stability Plan addressing payroll, food supplies, and IRS compliance. No formal deficiencies were cited in the report.
This report details a complaint investigation conducted on December 4, 2025, regarding allegations of staff harassing a resident. Based on interviews and record reviews, the investigation found insufficient evidence to substantiate the complaint. Therefore, the allegation was officially marked as Unsubstantiated.
Golden Years LLC
LONG, JUSTINE
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Official Website
Visit atouchofheavenassistedliving.com
CA CCLD — View Official Record
Public-record source of inspection history and licensure data shown on this page
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