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Assisted Living

Crescent Oaks

Limited public data on Crescent Oaks. Call, tour, and ask to meet current residents' families — your own impression matters most.

147 Crescent Ave, Sunnyvale, CA 9408744 bedsLicensed & Active
Google rating
3.5/5

based on 11 Google reviews

5
4
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1
Crescent Oaks Assisted Living in Sunnyvale, CA — Street View
Street View

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What this means for your family

The facility has a proven track record of providing deeply loving and attentive care for residents with dementia. However, you should be extremely cautious regarding recent management changes, specifically asking how they handle roommate assignments and how they ensure staff presence in resident areas during all shifts.

Google Reviews

Google Reviews

11 reviews on Google
Families may find a compassionate and loving caregiving staff that provides emotional support and meaningful engagement for residents with Alzheimer's. However, there are serious concerns regarding recent management decisions, including unannounced roommate assignments and potential staffing shortages that impact resident supervision.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivities5.0MedsN/AMemory4.0Comms2.0ValueN/A

Strengths

  • Compassionate and loving caregiving staff
  • Engaging activities like bingo night
  • Warm and welcoming initial tours
  • Strong emotional support for families

Concerns

  • Staffing shortages and lack of supervision (mentioned by 2 reviewers)
  • Poor management regarding resident placement/roommates

Rating Trends

Tap a year to see what changed

2344.52020(2)2.02024(4)5.02025(5)1.02026(1)

Distribution · 12 analyzed

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4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard such wonderful things about the warmth of your team during tours; how do you ensure that same level of compassionate care is maintained during the night shifts?
  • 2Since many families appreciate the emotional support you provide, how do you keep loved ones updated on their resident's well-being and daily changes?
  • 3Could you tell us more about the variety of social activities available, like the bingo nights mentioned in some of your community highlights?
  • 4How does the management team approach the process of selecting roommates to ensure a comfortable and compatible living environment for new residents?
  • 5What specific protocols are in place to ensure residents are closely supervised and supported, especially during busy times of the day?
  • 6In the event of a medical emergency after hours, what is the immediate process for contacting doctors and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

I just want to Thank the staff at Crescent Oaks for taking such good care of my Aunt. She has been at this facility for a year suffering with alzheimer's and I truly believe if it wasn't for the loving staff here we would not have had as much time as we did with her.

Long-term resident's family · 2025★★★★★

She loved this place and felt comfortable with the people who took care of her. Before living at Crescent Oaks, she lived at another facility where it was the complete opposite.

Memory care family member · 2025★★★★★

AVOID THIS PLACE! New management focused on bringing in as many residents as possible. Moving in room mates without notice with no regard to whether it's a good match or not.

Family member · 2024☆☆☆☆
Source: 11 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

27total
12 Type A— immediate health risk
21 Type B— non-compliance
Clean record— no deficiencies found
Apr 9, 2026Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Mar 5, 2026Other
Clean

The facility underwent an unannounced Case Management visit following a complaint. The Licensing Program Analyst interviewed staff members regarding complaints about staff yelling at residents. Staff reported that they speak loudly due to residents having hearing issues, but no deficiencies were cited during the visit.

Feb 18, 2026Other
Clean

The unannounced case management visit identified serious deficiencies related to resident rights and abuse. Specifically, the facility was cited for failing to ensure safe and comfortable accommodations and for confirming an incident of physical abuse (hair pulling) involving a resident. Both deficiencies are classified as Type A, indicating an immediate risk to resident health and safety.

Dec 1, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Oct 29, 2025Other
Clean

This report details a Complaint Investigation conducted on 10/17/2025, with the findings documented on 10/29/2025. The primary allegation regarding staff failure to prevent resident-on-resident physical contact was deemed unsubstantiated based on the evidence reviewed. However, the investigation noted that deficiencies related to the California Code of Regulations, Title 22 were observed, which are detailed in a separate report.

Oct 29, 2025Complaint
Clean

This report details a Complaint Investigation conducted on 10/17/2025, with the findings documented on 10/29/2025. The primary allegation regarding staff failure to prevent resident-on-resident physical contact was deemed unsubstantiated based on the evidence reviewed. However, the investigation noted that deficiencies related to the California Code of Regulations, Title 22 were observed, which are detailed in a separate report.

Oct 22, 2025Other
Clean

The inspection, conducted as a Case Management visit, identified two deficiencies. One is a Type A violation concerning the failure to secure criminal record clearances for staff, which presents an immediate risk. Additionally, a Type B violation was cited for failing to report the new administrator within the required 30-day timeframe.

Aug 11, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Ownership & Operations

Who Operates This Facility

Owner / Operator

Arkham Operations Llc;calson Management LLC

Administrator

JOSHUA LAMBENGCO

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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