Atria Sunnyvale

COMPLAINT INVESTIGATION REPORT

The facility underwent a case management visit to follow up on a prior incident report concerning a resident's death. The analyst met with the administrator to discuss the incident details. No deficiencies were cited during this visit.

The inspection identified three deficiencies, all classified as Type A, indicating immediate risks to the health, safety, or personal rights of the residents. Specific concerns include medication administration errors, hot water temperatures exceeding safe limits, and lack of written documentation regarding a resident's ability to self-administer medication. Immediate corrective action is required for all cited violations.

The facility was inspected for a Case Management - Incident visit regarding a resident's death report. The report details the circumstances of the resident's fall and subsequent hospitalization. No deficiencies were cited during this visit.

FACILITY EVALUATION REPORT

This report details the findings of a complaint investigation conducted on December 10, 2024. Two allegations were investigated: staff failing to return calls to authorized representatives, and staff delaying medical care for a resident. Both allegations were ultimately deemed unsubstantiated by the licensing analyst.

The facility underwent an unannounced Required 1 Year visit. The inspector noted positive observations regarding food supply, temperature logs, resident room readiness, and safety equipment inspection dates. No deficiencies were cited per California Code of Regulations, Title 22.

This report details the findings of a complaint investigation conducted on February 29, 2024, regarding an allegation of staff causing injury due to abuse. After reviewing records and interviewing parties, the department determined that the allegation was unsubstantiated due to lack of preponderance of evidence.