Creekside Continuing Care Community
Families consistently rate this highly — reviewers highlight clean and modern facility. Schedule a visit to confirm the fit.
based on 39 Google reviews
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What this means for your family
Creekside is a visually appealing, clean facility that works well for independent residents who enjoy a social environment. However, families of those requiring assisted living or memory care should be cautious; please ask management directly about their weekend staffing ratios and request a detailed breakdown of what specific care levels cover to avoid billing confusion.
Google Reviews
Google Reviews
39 reviews on Google“Creekside Continuing Care Community is generally praised for its clean, modern environment and friendly front-line staff, making it a welcoming space for many residents. However, families have raised significant concerns regarding administrative responsiveness, billing transparency, and inconsistent care staffing, particularly during weekends and off-hours. While independent living residents often report positive experiences, those requiring higher levels of assisted living or memory care have noted gaps in professional oversight and communication.”
Quality Themes
Tap a score for detailsStrengths
- Clean and modern facility
- Friendly and welcoming front-line staff
- Active social and activity calendar
- Supportive transition process for new residents
Concerns
- Administrative and billing issues (mentioned by 2 reviewers)
- Understaffing and lack of oversight on weekends (mentioned by 2 reviewers)
- Inconsistent communication from management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I see that Creekside has a very active social calendar; could you walk us through what a typical week of activities looks like for a new resident?
- 2How does your team ensure consistent communication with families regarding updates or changes in a resident's care plan?
- 3Since we want to make sure our billing and administrative processes are straightforward, what does your typical monthly billing cycle look like and who is our primary point of contact for any questions?
- 4Could you explain how your staffing levels and oversight are managed on the weekends to ensure residents are well-supported?
- 5What is your protocol for medication management, and how do you monitor for accuracy and consistency in administration?
- 6We noticed your team is active in responding to feedback online; how do you incorporate family suggestions into your daily operations and facility improvements?
Personalized based on this facility's data
Key Review Excerpts
“My choice to entrust the care of my step-father to Creekside Memory Care has been the best decision I could have made! Each and every employee is professional, friendly and seems to have the best interests of the residents at the heart of their actions.”
“The staff, although having a higher turnover rate, is always helpful and treats the old folks with respect. Their memory care is good, but still could use a little work.”
“Assisted living is terrible and short handed. Food service is basic. This facility should stick to Independent living because they do not provide the care (and don't breakdown what the levels of care cover) promised to AL residents.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 29, 2026InspectionCleanReport
The document explicitly states that the Department completed a full inspection and found no deficiencies.
Mar 30, 2026Fire
The inspection report dated 02/26/2026 resulted in 'Disapproved' status due to two violations. A follow-up inspection on 03/30/2026 confirmed that all violations noted during previous related inspection(s) have been corrected and the facility is now 'Approved'.
Facility failed to provide documentation for monthly single station smoke alarm testing.
Kitchen suppression system testing from 10/13/2025 indicated uncorrected deficiencies.
Jul 2, 2025Fire
A follow-up document indicates all violations from the 07/02/2025 inspection were corrected as of 08/20/2025.
Combustible material stored within 18 inches of the ceiling in the activities closet.
Non-listed multi-plug adapter in use in the library.
Annual maintenance for fire extinguisher in HVAC room near beauty salon not completed.
Annual fire alarm testing deficiencies from 6/9/2025 not corrected (FACP charge voltage issues); no documentation for monthly single station smoke alarm testing.
Combustible storage found within the HVAC room near 211.
Extension cord used as permanent wiring in the laundry room.
Missing annual fire door inspection documentation; multiple fire doors (424, 438, 445, 450) blocked open with wedges; fire door in memory care area blocked by furniture.
Fire extinguisher in sprinkler riser room mounted with top over 5 feet above the floor.
Apr 29, 2025Inspection
There is also a second document (cover letter) indicating that as of 06/24/2025, compliance was achieved and the listed deficiencies were corrected.; The report also mentions issues with missing signatures on Negotiated Service Agreements (NSA) for Resident 1 and Resident 5.
Facility failed to ensure medications were ordered and available for 2 of 9 sampled residents (Resident 3 and 7).
Facility failed to complete a full assessment for 4 of 4 newly admitted residents within 14 days.
Facility failed to ensure a written plan for family assistance with medications was in place for 1 of 1 residents (Resident 7), including a backup plan for when the family member was unavailable.
Facility failed to ensure 1 of 3 pets (Pet 2) had regular examinations and vaccinations by a veterinarian; rabies vaccination was expired.
Facility failed to ensure 3 of 5 staff obtained Home Care Aide (HCA) certification.
Facility failed to document investigative actions and findings for 6 of 9 residents regarding incidents.
Facility failed to obtain resident or resident representative signatures on the Negotiated Service Agreement at least annually for 2 of 9 residents.
Oct 11, 2024Investigation
This document is a follow-up letter confirming that deficiencies were corrected and the facility now meets licensing requirements. It references prior compliance determination 46013.
Deficiency corrected
Aug 22, 2024Fire
The inspection report dated 08/22/2024 indicates that all violations noted during previous related inspections have been corrected and the approval status is 'Approved'.
Fire rated cross corridor door #9 near the kitchen had a sticking panic bar preventing latching (Corrected).
Extension cord utilized as permanent wiring in room 532 (Corrected).
Facility unable to provide documentation for the annual forward flow test in accordance with NFPA 25.
Jul 12, 2023Fire
The inspection conducted on 06/12/2023 resulted in a 'Disapproved' status; a follow-up inspection on 07/12/2023 confirmed all previously noted violations were corrected.
Three issues: 2nd floor laundry door near 210 would not latch; cross corridor door near Brauty Solan would not latch; double doors to the dining room had an inoperative door-closing coordinator.
Facility unable to provide documentation for the annual 90 minute power test for emergency lights.
An extension cord was being utilized as permanent wiring in the Activities Director office.
The power breaker for the fire alarm was missing a locking device.
Contact
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References & Resources
Google Maps
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Google Reviews
39 reviews from families & visitors
Official Website
Visit cascadeliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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