Ovenell Home Alf INC
Families consistently rate this highly — reviewers highlight kind and friendly resident community. Schedule a visit to confirm the fit.
based on 5 Google reviews

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What this means for your family
While early reviews suggested a warm, home-like environment, the most recent feedback from 2024 contains serious allegations regarding hygiene, lack of professional medical staff, and poor food quality. Families should conduct an unannounced visit to inspect the cleanliness of the rooms and verify the credentials of the staff currently on duty.
Google Reviews
Google Reviews
5 reviews on Google“Ovenell Home ALF Inc presents a stark contrast in experiences, with older reviews praising a home-like atmosphere and kind staff. However, recent feedback from 2024 raises serious concerns regarding poor food quality, hygiene issues, inadequate staffing, and a lack of professional medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Kind and friendly resident community
- Initial home-like environment
- Historically positive staff interactions
Concerns
- Unpleasant odors and poor facility cleanliness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the home has a very warm, tight-knit community feel; what are some of the favorite ways residents spend their time together during the day?
- 2Could you walk me through your current cleaning schedule and how you ensure the common areas and resident rooms remain fresh and well-maintained?
- 3We want to make sure our loved one enjoys their meals; could you tell us about the dining experience and how you handle individual dietary preferences or menu variety?
- 4How does your team manage and track daily medications to ensure accuracy and safety for every resident?
- 5Since this is a smaller home with 26 residents, how do you handle medical emergencies or urgent health needs during the overnight hours?
- 6What kind of social activities or events do you have planned for the coming month to keep residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“This is not just a assisted living facility but a home.”
“Food is awful!!! Rooms smell bad. No nurse on staff. Caregivers with no training give out meds and cook.”
“Great staff, nice place!”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jun 17, 2025Fire10Report
Next inspection scheduled on or after: 7/17/2025
Room 11 had unfused power strip in use.
Class K extinguisher in kitchen was not attached to wall.
Facility failed to provide documentation for fire drills for the last 2 quarters of 2024.
Room 11 missing outlet cover.
Fire extinguisher in back room near exit is installed at improper height.
Room 6 emergency exit was obstructed by bed.
Gas fired stove was not attached to wall.
Fire alarm panel was in trouble status.
Kitchen sprinkler head had large amount of grease; spare sprinkler head box contained all used heads.
Facility failed to provide documentation that a 90 minute annual test had been performed on emergency lighting.
May 23, 2025Inspection13Report
A separate document (cover letter) indicates that as of 07/16/2025, the deficiencies from Compliance Determination 59066 were corrected.; The document also notes a failure to conduct 14-day assessments for Residents 3 and 6, though a specific WAC code for the 14-day requirement isn't explicitly defined as a separate header violation in the provided text.
Facility failed to complete a character, competence and suitability (CCS) review for 1 staff with reported criminal information.
Facility failed to complete a full assessment for 2 of 2 newly admitted residents within 14 days of admission.
Facility failed to provide a written disclosure of their Medicaid policy to 5 of 5 residents.
Facility failed to complete Washington state background check for 1 staff and national fingerprint checks for 2 staff.
Deficiencies in staff completion of Orientation, Basic training, Mental Health specialty training, hands-on CPR/First Aid training, continuing education, and HCA certification.
Facility failed to obtain annual resident signatures on Negotiated Service Agreements for 3 of 5 residents (Residents 2, 4, and 5).
Facility failed to ensure 3 of 5 staff were screened for tuberculosis within three days of hire.
Facility failed to complete full annual assessments for 3 of 4 residents (Residents 2, 4, and 5).
Facility failed to ensure proper hand hygiene/glove use during food prep and failed to ensure staff had current food worker cards.
Facility failed to ensure 1 of 7 staff had a current Washington state name and date of birth background check.
Facility failed to ensure 2 of 5 staff completed a two-step TB skin test.
Facility failed to include interventions for specific behaviors and preferences for activities in service agreements for 5 of 5 residents.
Facility failed to complete preadmission assessments for 2 of 2 newly admitted residents (Residents 3 and 6).
May 23, 2025Enforcement$700.00Report
Civil fine of $700.00 imposed.
Facility failed to ensure staff completed required orientation, safety, basic, mental health specialty, OSHA-approved CPR/First Aid training, annual continuing education, and Home Care Aide certification.
Feb 15, 2024Investigation
Includes follow-up documentation dated 04/18/2024 indicating that deficiencies were corrected and the facility meets licensing requirements.
The facility failed to provide 30 days notice or a safe discharge plan for a resident, resulting in the resident becoming homeless.
Jul 27, 2023Investigation
Includes a cover letter indicating that a follow-up inspection on 11/02/2023 found these deficiencies corrected.
Facility failed to maintain menus for 6 months, served the same meals in a 2-week cycle, and did not have a Registered Dietitian approve menus, placing residents at risk for nutritional issues.
Jun 20, 2023Fire
The inspection conducted on 06/12/2023 initially showed deficiencies; however, the inspection on 06/20/2023 confirms all violations have been corrected and the facility is now approved.
Facility failed to provide documentation for annual and quarterly sprinkler system inspections.
Multi-plug adapter without overcurrent protection was in use in the kitchen.
Missing documentation for 12 months of drills; drills are being simulated rather than performed properly; participation lists do not include all staff on duty.
Facility failed to provide documentation for the annual fire alarm system testing.
Facility failed to provide documentation for the annual 90-minute power test for emergency lights.
Apr 21, 2023Investigation
A follow-up inspection on 07/12/2023 determined that these deficiencies were corrected.
Facility failed to document and thoroughly investigate a missing resident, including details of the occurrence, how abuse/neglect was ruled out, and preventative interventions.
Facility failed to report to Law Enforcement and the Department when a resident went missing overnight.
Mar 29, 2023Investigation
A follow-up inspection on 07/12/2023 found these specific deficiencies were corrected.
Facility staff administered eye drops and insulin injections to a resident without proper training or nurse delegation.
Facility failed to perform daily wound observations for 21 days for a resident with open wounds, resulting in the amputation of both big toes.
Facility failed to maintain an inactive record for a resident, resulting in a lack of wound care progress notes.
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References & Resources
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Google Reviews
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WA DSHS — View Official Record
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