Birchwood Rehabilitation and Healthcare Center
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy programs. Still worth an in-person visit.
based on 352 Google reviews

Watch Birchwood Rehabilitation and Healthcare Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Birchwood offers a high-quality environment for physical rehabilitation, with many families reporting excellent progress for their loved ones. However, the facility experiences significant consistency issues during weekends and holidays; we strongly advise families to visit during off-hours and maintain active involvement in monitoring medication and personal care.
Google Reviews
Google Reviews
352 reviews on Google“Birchwood Rehabilitation and Healthcare Center receives high praise for its physical therapy team, clean facilities, and professional administrative leadership. However, several families have reported serious concerns regarding inconsistent nursing care, particularly on weekends, and issues with medication management and hygiene. While many visitors find the staff friendly and attentive, the facility's reputation is polarized by reports of neglect and communication failures.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy programs
- Clean, modern, and well-maintained facility
- Responsive and professional administrative leadership
- Friendly and welcoming front-desk staff
Concerns
- Understaffing and slow response times, especially on weekends (mentioned by 7 reviewers)
- Medication errors or delays in administration (mentioned by 5 reviewers)
- Inconsistent hygiene and failure to assist with basic personal care (mentioned by 6 reviewers)
- Poor food quality and presentation (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 186 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's strong reputation for physical and occupational therapy, how do you integrate these services into a resident's daily routine to ensure they stay active?
- 2I noticed your team is very active in responding to online feedback; how do you use that communication channel to address specific concerns about daily care or dining preferences?
- 3With your current staffing levels, what is the standard process for ensuring residents receive timely assistance with personal hygiene and daily living tasks, especially during weekend shifts?
- 4Could you walk me through your current protocols for medication administration to ensure accuracy and timely delivery for residents?
- 5What steps is the facility taking to improve the quality and variety of the dining experience for residents?
- 6How does your nursing team manage medical oversight and emergency response to ensure residents are well-monitored around the clock?
Personalized based on this facility's data
Key Review Excerpts
“The therapists, RNs, CNAs and the rest of the staff were extremely caring, responsive and skilled. My mother’s room was roomy and pleasant.”
“The staff must be overworked. She was administered medication that was meant for the patient in the other bed, had poor service in cleaning her, the bedding and the room was soiled and dirty many times.”
“I advise families to insist on immediate X-rays or hospital evaluations following any unwitnessed fall here.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing formal complaints triggering 6 of 39 deficiencies across recent inspections. Recurring issues span care planning and resident assessments, medication management, and food safety and handling. While all violations have been corrected according to provider reports, the repeated problems in core care areas like assessments and the need for family complaints suggest ongoing quality concerns worth investigating during a visit.
Dec 11, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 11, 2025Routine5
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nov 14, 2024Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Aug 6, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 6, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Aug 4, 2022Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Ownership & Operations
Who Operates This Facility
Birchwood Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Atlas Healthcare
29 facilities nationwide
Chain avg rating: 3.8/5 · Rank 10 of 28 (Best)
Ownership & Management
Owners
Cranford Holdco LLC
Owner · Organization
Copper Nj Trust
Owner (parent company) · Organization
Gold Nj Trust
Owner (parent company) · Organization
Malt Family Trust
Owner (parent company) · Organization
Nj Mazel Parentco LLC
Owner (parent company) · Organization
Nj Noble Parentco LLC
Owner (parent company) · Organization
Sgs 2010 Family Trust
Owner (parent company) · Organization
Silver Nj Trust
Owner (parent company) · Organization
Tyh 2017 Trust
Owner (parent company) · Organization
Meisner, Robert
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
352 reviews from families & visitors
Official Website
Visit birchwoodrhc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Crnc Operating, LLC
< 1 miAssisted Living · Cranford, NJ
Shp VI Mountainside LLC
2.3 miAssisted Living · Mountainside, NJ
Amber Court of Elizabeth, LLC
4.1 miAssisted Living · Elizabeth, NJ
Mira Vie at Fanwood Opco LLC
5.1 miAssisted Living · Fanwood, NJ
Summit Opco, LLC
6.3 miAssisted Living · Summit, NJ
Livingston AL Amop LLC
6.8 miAssisted Living · Livingston, NJ