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Continuing Care

Covenant Living at Mount Miguel

Families consistently rate this highly — reviewers highlight beautifully landscaped, resort-style grounds. Schedule a visit to confirm the fit.

325 Kempton Street, Spring Valley, CA 91977435 bedsLicensed & Active
Source: CA CCLD — view official record
Google rating
4.4/5

based on 35 Google reviews

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4
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1
Covenant Living at Mount Miguel Continuing Care in Spring Valley, CA — Street View
Street View

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What this means for your family

The facility offers a beautiful, resort-like environment with a strong reputation for staff kindness and a wide range of care options. However, families should closely monitor medical oversight and pain management protocols, as multiple reviewers have raised concerns about inadequate clinical attention and communication during health crises.

Google Reviews

Google Reviews

35 reviews on Google
Families considering Covenant Living at Mount Miguel can expect a beautiful, resort-like campus with highly praised landscaping and a wide range of care levels. While many reviewers celebrate the attentive nursing and caring staff, there are serious allegations regarding medical oversight and communication during critical health events.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean8.0Activities8.0Meds3.0Memory5.0Comms2.0ValueN/A

Strengths

  • Beautifully landscaped, resort-style grounds
  • Attentive and caring nursing staff
  • Comprehensive range of care levels (Independent to Skilled Nursing)
  • Active community with wellness programs

Concerns

  • Inadequate medical monitoring and pain management (mentioned by 2 reviewers)
  • Communication failures during critical health incidents

Rating Trends

Tap a year to see what changed

234'16(3)'18(3)'20(4)'23(10)'25(8)'26(2)

Distribution · 41 analyzed

5
31
4
4
3
0
2
2
1
4

How They Respond to Reviews

87%response rate
Good

The owner provides highly personalized and warm responses to positive reviews, often mentioning specific staff members or resident details. For negative reviews, they use a consistent, professional strategy of directing the reviewer to the Executive Director for private resolution.

Questions for Your Tour

  • 1We love how beautiful the grounds look; what kind of outdoor activities or wellness programs are available for residents to enjoy the landscaping?
  • 2With such a wide range of care levels available, how do you manage the transition for a resident moving from independent living to more skilled nursing?
  • 3How does the nursing team coordinate with families to ensure we are always kept in the loop during any changes in a loved one's health?
  • 4Can you walk us through your specific protocols for medication management and how you ensure pain levels are being closely monitored?
  • 5What is the process for notifying family members immediately if a medical emergency occurs after hours?
  • 6It's great to see how much the management team engages with the community; how do you typically incorporate resident or family feedback into your daily operations?

Personalized based on this facility's data


Key Review Excerpts

The grounds are gorgeous, reminiscent of a Hawaiian island resort. Every time I visit, the caregivers come in and check his vitals and blood sugars and pulse and oxygen.

Rehab patient's family · 2025★★★★★

Loving place. I always am greeted by caring staff who have great relationships with my mom who is there.

Long-term resident's family · 2023★★★★★

Staff is caring and well trained. My dad is there and he has received exceptional care while healing from hip surgery.

Rehab patient's family · 2018★★★★★
Source: 35 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

8total
Dec 9, 2025Complaint
CleanReport

This report details an investigation into allegations regarding infection control protocols and staffing levels. The investigation found that the allegations were unsubstantiated, meaning there was not enough evidence to prove the alleged violations occurred.

Apr 30, 2025Other
CleanReport

The facility underwent an unannounced Required Annual Inspection. The inspection found the facility to be clean, sanitary, and in good repair across all inspected areas. No deficiencies were observed or cited during this inspection.

May 7, 2024Follow-up
CleanReport

The facility underwent an unannounced Case Management visit conducted by an LPA. The purpose of the visit was to gather resident information. The report explicitly states that there were no deficiencies found during this visit.

Apr 30, 2024Routine
CleanReport

The facility underwent an unannounced Required Annual Inspection. The inspection noted that the facility was clean, sanitary, and in good repair, with all required safety and operational items observed to be compliant. No deficiencies were observed or cited during this inspection.

Jun 17, 2022Follow-up
CleanReport

The facility underwent a Case Management visit to discuss a requested change in capacity. The Licensing Program Analyst found that the living accommodations and grounds were in compliance with Title 22 regulations for the proposed increase in capacity. No deficiencies were cited during this inspection.

Mar 23, 2022Other
CleanReport

The facility underwent an unannounced Required 1-Year Visit. The Licensing Program Analyst conducted a thorough review, including a tour and observation of residents. No deficiencies were cited or observed on this date.

Oct 14, 2021Follow-up
CleanReport

The facility underwent an unannounced case management visit focused on resident health checks. The Licensing Program Analyst interviewed staff and toured the facility, noting that the department is following up on two death reports. Overall, no deficiencies were observed during this inspection.

May 18, 2021Other
CleanReport

The facility underwent an unannounced case management visit to follow up on an incident report regarding an attempted suicide. The Licensing Program Analyst spoke with the Assisted Living Director and noted that no deficiencies were observed during the visit.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Covenant Living West

Administrator

RICHARD MILLER

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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