Courville at Nashua
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 45 Google reviews
Watch Courville at Nashua
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The Courville at Nashua is highly regarded for its physical therapy and homelike environment, making it a strong candidate for short-term rehab. However, families should be vigilant regarding nursing responsiveness and hygiene; we recommend asking specifically about their protocols for call-button response times and incontinence care.
Google Reviews
Google Reviews
45 reviews on Google“The Courville at Nashua is frequently praised for its homelike atmosphere, clean facility, and highly effective physical and occupational therapy teams. However, there is a distinct divide in experiences, with several families reporting serious concerns regarding nursing responsiveness, medication management, and hygiene standards for high-needs residents.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean, well-maintained, and attractive facility
- Homelike and welcoming atmosphere
- Compassionate and skilled nursing staff
Concerns
- Slow response to call buttons and patient needs (mentioned by 2 reviewers)
- Inadequate hygiene and infection control (UTIs/sepsis) (mentioned by 2 reviewers)
- Poor quality or cold food service (mentioned by 2 reviewers)
- Inconsistent medication administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those therapies are integrated into a resident's weekly routine?
- 2The facility looks so clean and welcoming; what specific protocols do you have in place to ensure high standards of hygiene and infection control for all residents?
- 3How does the nursing team manage medication administration to ensure everything is handled accurately and consistently?
- 4We want to make sure our loved one is responsive to help; what is the typical process and expected timeframe for responding to call buttons during the day and night?
- 5Could you describe the dining experience, specifically regarding how the menu is planned and how the food is served to ensure it stays warm and appetizing?
- 6What kind of daily activities or social events are available to help residents stay engaged and feel part of the community?
Personalized based on this facility's data
Key Review Excerpts
“The team there went above and beyond to ensure she was not only physically improving, but also emotionally supported every step of the way. The professionalism, warmth, and dedication of the staff made a world of difference in her recovery.”
“Skilled nursing care is non existent. She was not getting her extremely important medication in a timely fashion. No one would answer her call button! She needed to use a commode … would not be emptied for hours and I’m talking maybe 12!!”
“With in 3 days of being in the facility she had UTI ( I believe they didn't change her enough). She was then sent back to the hospital where she ended up with sepsis.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Courville at Nashua has 17 deficiencies across 3 surveys with no complaint-triggered issues, indicating families haven't filed reports about care problems. The facility shows recurring issues with fire safety systems, infection control, and resident care quality, but all deficiencies have been corrected by the provider. Most recent issues in 2025 focused heavily on building safety systems rather than direct care concerns.
Jul 24, 2025Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
May 14, 2024Routine6
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Mar 30, 2023Routine3
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Ownership & Operations
Who Operates This Facility
Courville at Nashua
for profit
Ownership & Management
Owners
Richard Courville 1999 Revocable Trust, as Amended
Owner · Organization
Courville, Adam
Owner (parent company)
Courville, Michael
Owner (parent company)
Courville, Ryan
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit thecourvilles.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Southern New Hampshire Rehabilitation & Healthcare
1.0 miNursing Home · Nashua, NH
Fairview Nursing Home
2.3 miNursing Home · Hudson, NH
D'youville Care for Advanced Therapy
8.7 miNursing Home · Lowell, MA
D'youville Senior Care
8.8 miNursing Home · Lowell, MA
Northwood Rehabilitation & Healthcare Center
9.0 miNursing Home · Lowell, MA
Fairhaven Healthcare Center
9.5 miNursing Home · Lowell, MA