D'youville Care for Advanced Therapy
Strong Medicare quality ratings; families often praise welcoming and professional staff. Still worth an in-person visit.
based on 6 Google reviews
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What this means for your family
The Saab Residence consistently receives high marks for its supportive staff and clean, well-maintained living environment. Families should feel confident in the facility's ability to manage a smooth transition for new residents, as this is a recurring theme in recent feedback.
Google Reviews
Google Reviews
6 reviews on Google“The Saab Residence at D'Youville is consistently praised for its welcoming atmosphere, professional staff, and high-quality living environment. Families highlight the seamless transition process for new residents and express strong satisfaction with the cleanliness of the facilities and the attentiveness of the care team.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and professional staff
- Clean and well-maintained apartments
- Seamless transition and onboarding process
- High resident satisfaction and social engagement
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since the transition process is known for being so seamless here, what can we expect during the first few days of moving a loved one into their new apartment?
- 2We've heard such wonderful things about how social and engaged the residents are; what kind of daily activities or group outings do you have planned for the upcoming week?
- 3With such a high standard for cleanliness and maintenance, how often are the resident apartments deep-cleaned and inspected?
- 4How does the nursing team coordinate medical care and handle any urgent health changes that might occur during the night?
- 5It's great to see how much the management values feedback; how does the leadership team use resident and family input to improve the facility?
- 6With a smaller, intimate community of 33 residents, how do you ensure that each person's specific dietary and personal preferences are met every day?
Personalized based on this facility's data
Key Review Excerpts
“My mom has joined a new family since she has entered the Saab Residence. She always talks about how nice the staff is and that they are always ready to help her with anything.”
“The Saab Residence at D’Youville has been a great experience in elder care residency for my aunt and her supporting family. My aunt made a seamless transition from living alone in her home to assisted living.”
“I can not express the wonderful care The Saab Residence is giving for my family member Gloria. She has made many friends and has expressed how good the staff is.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports triggering three inspections, with recurring issues in fire safety systems, emergency preparedness, and medication management. The facility shows persistent fire safety deficiencies across multiple surveys, including problems with smoke barriers, fire alarms, and sprinkler systems that have required repeated corrections. While all violations have documented correction dates, the pattern of recurring fire safety issues warrants careful consideration during any visit.
Jul 25, 2025Routine7
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 21, 2024Routine13
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Provide properly protected cooking facilities.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Apr 9, 2024Complaint4
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 16, 2023Complaint1
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Aug 23, 2023Routine3
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Ownership & Operations
Who Operates This Facility
D'youville Care for Advanced Therapy
nonprofit
Chain Affiliation
Carmelite Sisters for the Aged and Infirmed
3 facilities nationwide
Chain avg rating: 3.7/5 · Rank 1 of 3 (Best)
Ownership & Management
Owners
Carmelite Sisters for the Aged and Infirm, INC.
Owner (parent company) · Organization
The Carmelite System INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit dyouville.org
Medicare data downloads
Original nursing home datasets
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