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Nursing HomeMedicaid Investigative

Countryside Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

925 North Cornelia, Westside · Fresno, CA 9370659 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 30 Google reviews

5
4
3
2
1
Countryside Care Center Nursing Home in Fresno, CA — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)

Below average in CA · Critically understaffed (RN) · Significantly below average staffing · $124,698 in fines

Source: Medicare data

What this means for your family

This facility is highly regarded for its dedicated nursing and therapy teams, making it a strong candidate for rehabilitation needs. However, because of past reports of neglect and cleanliness issues, you should personally inspect the rooms and ask specifically about recent protocols for patient hygiene and meal service.

Google Reviews

Google Reviews

30 reviews on Google
Families considering Countryside Care Center can expect highly praised nursing and therapy staff who are frequently described as compassionate and attentive. While many reviewers highlight excellent rehabilitation and social activities, there are serious historical concerns regarding cleanliness, communication failures, and patient neglect that should be investigated.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean4.0Activities10.0MedsN/AMemoryN/AComms7.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Excellent rehabilitation and therapy department
  • Engaging social and activity programs
  • Strong communication regarding health changes

Concerns

  • Issues with cleanliness and facility maintenance (mentioned by 2 reviewers)
  • Inconsistent food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.52021(2)5.02022(1)2.32023(3)4.12024(7)4.62025(13)5.02026(5)

Distribution · 31 analyzed

5
22
4
4
3
0
2
0
1
5

How They Respond to Reviews

63%response rate
Good

The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific staff members mentioned in the reviews. They also use the opportunity to validate the excellence of their team.

Questions for Your Tour

  • 1I noticed how much the team values feedback from families; how do you typically incorporate resident or family suggestions into your daily operations?
  • 2We are looking for a place where the environment is well-maintained; what is your current schedule for facility cleaning and upkeep?
  • 3Since we've heard great things about your therapy department, could you tell us more about how the rehabilitation process works for new residents?
  • 4What does a typical day of social activities and engagement look like for the residents here?
  • 5How do the nurses and caregivers communicate significant changes in a resident's health status to the family?
  • 6In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?

Personalized based on this facility's data


Key Review Excerpts

The therapy department is a God send especially Mason, Nyah, Amanda just to name a few. The activities Mary and Maria are awesome. They got me out of my room and doing things.

Rehab patient · 2026★★★★★

My mom has lived here for 4 years, they always call me when there are changes to her health, they have family activities.

Long-term resident's family · 2025★★★★★

The staff was incredibly patient with all of the geriatric patients. Anyway, the staff is worth a five-star rating for treating us like we were in a five-star hotel.

Rehab patient · 2024★★★★★
Source: 30 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.35hrs
47%
Registered nurses for medical care
Total Nursing
3.91hrs
95%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility33.1%
Worse than Avg
Here
33.1%
US
15.3%
CA
10.5%
Fresno
12.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility28.9%
Worse than Avg
Here
28.9%
US
14.4%
CA
10.4%
Fresno
10.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility24.3%
Worse than Avg
Here
24.3%
US
19.5%
CA
13.7%
Fresno
15.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility20.6%
Worse than Avg
Here
20.6%
US
19.4%
CA
10.7%
Fresno
12.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility18.1%
Worse than Avg
Here
18.1%
US
15.4%
CA
11.6%
Fresno
8.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.1%
Better than Avg
Here
5.1%
US
12.1%
CA
7.0%
Fresno
5.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.8%
Better than Avg
Here
95.8%
US
79.7%
CA
93.2%
Fresno
93.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.8%
Mixed vs Avgs
Here
93.8%
US
81.8%
CA
94.2%
Fresno
94.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Fresno
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

25deficiencies
4penalties
Well above state avg (15.4)
18 complaint-triggered
$124,698 in fines

Countryside Care Center has a concerning pattern of repeated safety violations, with families filing 17 complaints that triggered federal inspections. The facility struggles most with accident prevention and safety hazards (cited multiple times through 2025), medication management, and care planning. While all deficiencies show correction dates, the recurring nature of safety issues—particularly accident hazards cited five times since 2024—suggests ongoing challenges maintaining consistent standards and warrants careful consideration during any visit.

Mar 2, 2026Complaint
1
0919Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Dec 9, 2025Routine
35
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0658Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0802Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0030Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0351Minimal · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0911Minimal · WidespreadCorrected

Environmental Deficiencies

Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.

Aug 12, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 10, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 5, 2024Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Nov 20, 2024Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Federal Penalties

Fine

Dec 9, 2025

$51,880

Payment Denial

Dec 9, 2025

14-day denial

Payment Denial

Aug 12, 2025

2-day denial

Fine

Feb 23, 2024

$44,883

Ownership & Operations

Who Operates This Facility

Owner / Operator

Countryside Care Center

Organization Type

for profit

Ownership & Management

Owners

Aht Holdings, LLC

Owner · Organization

100%

Bak, Abraham

Owner

Astoria Healthcare Trust

Owner (parent company) · Organization

Pakhdavor, LLC

Owner (parent company) · Organization

Bak, Abraham

Owner (parent company)

Key personnel

Galit, EmmanuelManagerGrossman, StephenManagerBig Fresco Master Subtenant, LLCAdp of the SnfGalit, EmmanuelAdp of the SnfGrossman, StephenAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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