Countryside Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 30 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
Below average in CA · Critically understaffed (RN) · Significantly below average staffing · $124,698 in fines
What this means for your family
This facility is highly regarded for its dedicated nursing and therapy teams, making it a strong candidate for rehabilitation needs. However, because of past reports of neglect and cleanliness issues, you should personally inspect the rooms and ask specifically about recent protocols for patient hygiene and meal service.
Google Reviews
Google Reviews
30 reviews on Google“Families considering Countryside Care Center can expect highly praised nursing and therapy staff who are frequently described as compassionate and attentive. While many reviewers highlight excellent rehabilitation and social activities, there are serious historical concerns regarding cleanliness, communication failures, and patient neglect that should be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Excellent rehabilitation and therapy department
- Engaging social and activity programs
- Strong communication regarding health changes
Concerns
- Issues with cleanliness and facility maintenance (mentioned by 2 reviewers)
- Inconsistent food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific staff members mentioned in the reviews. They also use the opportunity to validate the excellence of their team.
Questions for Your Tour
- 1I noticed how much the team values feedback from families; how do you typically incorporate resident or family suggestions into your daily operations?
- 2We are looking for a place where the environment is well-maintained; what is your current schedule for facility cleaning and upkeep?
- 3Since we've heard great things about your therapy department, could you tell us more about how the rehabilitation process works for new residents?
- 4What does a typical day of social activities and engagement look like for the residents here?
- 5How do the nurses and caregivers communicate significant changes in a resident's health status to the family?
- 6In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department is a God send especially Mason, Nyah, Amanda just to name a few. The activities Mary and Maria are awesome. They got me out of my room and doing things.”
“My mom has lived here for 4 years, they always call me when there are changes to her health, they have family activities.”
“The staff was incredibly patient with all of the geriatric patients. Anyway, the staff is worth a five-star rating for treating us like we were in a five-star hotel.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Countryside Care Center has a concerning pattern of repeated safety violations, with families filing 17 complaints that triggered federal inspections. The facility struggles most with accident prevention and safety hazards (cited multiple times through 2025), medication management, and care planning. While all deficiencies show correction dates, the recurring nature of safety issues—particularly accident hazards cited five times since 2024—suggests ongoing challenges maintaining consistent standards and warrants careful consideration during any visit.
Mar 2, 2026Complaint1
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Dec 9, 2025Routine35
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Environmental Deficiencies
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Aug 12, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 10, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 5, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nov 20, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Dec 9, 2025
$51,880
Payment Denial
Dec 9, 2025
14-day denial
Payment Denial
Aug 12, 2025
2-day denial
Fine
Feb 23, 2024
$44,883
Ownership & Operations
Who Operates This Facility
Countryside Care Center
for profit
Ownership & Management
Owners
Aht Holdings, LLC
Owner · Organization
Bak, Abraham
Owner
Astoria Healthcare Trust
Owner (parent company) · Organization
Pakhdavor, LLC
Owner (parent company) · Organization
Bak, Abraham
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit foundationsnf.com
Medicare data downloads
Original nursing home datasets
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