Paintbrush Assisted Living and Memory Care
Families consistently rate this highly — reviewers highlight warm and caring memory care staff. Schedule a visit to confirm the fit.
based on 44 Google reviews
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What this means for your family
This facility offers a beautiful environment and highly skilled memory care staff that many families find deeply comforting. However, you should closely investigate the facility's current staffing ratios and medication protocols, as recent reviews have raised significant alarms regarding safety and professional conduct.
Google Reviews
Google Reviews
44 reviews analyzed“Paintbrush Assisted Living is highly regarded for its beautiful, resort-like atmosphere and a memory care team that many families describe as loving and attentive. While many reviewers praise the kindness of specific directors and the cleanliness of the facility, there are serious allegations regarding inconsistent staffing levels, medication security, and professional conduct by leadership.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring memory care staff
- Beautiful, well-maintained, resort-style facility
- Engaging resident activities and social events
- Clean and comfortable living environments
Concerns
- Inconsistent staffing levels and understaffing (mentioned by 3 reviewers)
- Unprofessional behavior by management/leadership (mentioned by 2 reviewers)
- Issues with medication management and security (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides highly personalized responses to 5-star reviews, often mentioning specific staff members, residents, or details from the review. For negative or critical reviews, the owner shifts to a more formal, defensive, or investigative tone to address specific allegations.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to families online; how does that commitment to communication translate to how you update us on our loved one's daily well-being?
- 2The facility looks beautiful and resort-style; could you tell us more about the specific social events or activities planned to keep residents engaged each week?
- 3With the focus on memory care here, what specific protocols are in place to ensure medication is administered accurately and safely every day?
- 4How do you ensure that staffing levels remain consistent and sufficient during overnight hours or during busy meal times?
- 5In the event of a medical emergency or a sudden change in health, what is the immediate process for notifying the family and coordinating care?
- 6Since the community is so well-maintained, how do you manage resident security to ensure everyone feels safe and comfortable in their living environment?
Personalized based on this facility's data
Key Review Excerpts
“The care is excellent with a personal concern for the resident. My grandfather often says he is “ being treated like a king” talk about service.”
“Traci and her staff of amazing people care for my mom’s physical and mental needs with a gentleness and kindness that has exceeded my expectations.”
“I found a resident in a wheelchair outside in driveway a sleep. No staff around, had to go inside and tell receptionist.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 3, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jan 12, 2026ComplaintClean
This report details a complaint investigation conducted on 01/12/2026 regarding allegations of medication mismanagement and inadequate room cleaning. The investigation found that the allegations were unsubstantiated, meaning there was not enough evidence to prove the alleged violations occurred. Consequently, no citations were issued.
Jan 12, 2026ComplaintClean
This report details a complaint investigation conducted on 01/12/2026 regarding allegations of medication mismanagement and inadequate room cleaning. The investigation found that the allegations were unsubstantiated, meaning there was not enough evidence to prove the alleged violations occurred. Consequently, no citations were issued.
Jan 12, 2026OtherClean
This report details a complaint investigation conducted on 01/12/2026 regarding allegations of medication mismanagement and inadequate room cleaning. The investigation found that the allegations were unsubstantiated, meaning there was not enough evidence to prove the alleged violations occurred. Consequently, no citations were issued.
Nov 5, 2025InspectionClean
The facility underwent an Annual Inspection conducted by the Licensing Program Analyst. The report details positive observations regarding the cleanliness, organization, and safety measures in Memory Care, Assisted Living, and the kitchen areas. Crucially, the report explicitly states that no citations were issued during this inspection.
Aug 25, 2025ComplaintClean
This complaint investigation found allegations regarding medication errors and failure to report incidents to be substantiated. Two deficiencies were cited: one Type A deficiency related to medication assistance, and one Type B deficiency concerning required incident reporting to the state and responsible parties. Immediate corrective action is required to ensure resident safety and compliance with reporting regulations.
Aug 25, 2025ComplaintClean
This complaint investigation found allegations regarding medication errors and failure to report incidents to be substantiated. Two deficiencies were cited: one Type A deficiency related to medication assistance, and one Type B deficiency concerning required incident reporting to the state and responsible parties. Immediate corrective action is required to ensure resident safety and compliance with reporting regulations.
Aug 25, 2025ComplaintClean
This complaint investigation found allegations regarding medication errors and failure to report incidents to be substantiated. Two deficiencies were cited: one Type A deficiency related to medication assistance, and one Type B deficiency concerning required incident reporting to the state and responsible parties. Immediate corrective action is required to ensure resident safety and compliance with reporting regulations.
Ownership & Operations
Who Operates This Facility
Paintbrush,llc; Northstar Senior Living, INC.
EDWARDS, DEANNE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit paintbrushassistedliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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